Should be able to handle customer queries for loan requirements, eligibity including finalization, liaison with banks and Home Loan finance companies etc.
End to end loan process.
Working of loan eligibity of Customers particularly the self-employed customers but not limited to them
Follow up with customers for KYC and loan eligibility documents.
Should be able to prepare cash receipts after bifurcation of principal amount and service tax.
Maintenance of Customer booking Records in CRM system, their accounts, statutory receipts from customer like GST, Stamp Duty, , legal charges etc.
Working knowledge of TDS and Service taxes as applicable. To calculate month end demand from customer and updation of receipts from them.
Attending to queries of Customer regarding their payments, dues, interest calculation, home loan and other related queries
Coordinating with Home finance companies for project approval and home loan approval of customers
Any other assignments given by management from time to time.
