- Taking full responsibility/accountability for sales & customer support to existing booked orders and acquire new orders, work in line with the bidding team
Position Summary
- Analyze the Market position. Also, have In-depth knowledge of transmission projects & lines in the territory. Able to lead the benchmarking of Power Cable, market share and competitor analysis.
Key Accountabilities / Responsibilities
Commercial Acumen : Participate in Techno-Commercial interactions with EPC Contractors / Transmission utilities ( focusing on identified top 10 utilities n EPCs). Proactive engagement at pre-RFQ stage.
Relationship Management: Maintains relations with utilities, EPCs, agents & traders to improve the brand positioning of Sterlite. Have good hands-on Analytics and ensure upto date analytical reporting . Ensuring all technical specifications are received, clarified, and agreed upon with a customer at the order stage.
Tools: CRM and Sales force knowledge and using it extensively for the business right reporting and building capability
Stakeholders Management : Collaborate with Finance/ Logistics for managing shipment and import documentation on time and it helps in ensuring timely deliveries in DDP shipments.
Customer Focus : Effective engagement with the customers, handle feedback information to customers on quality improvements on products and changes, as and when necessary.
New Business/New Products : Focus on becoming the market leaders, and expanding new products base of solar cables.
Excellent Communication, knowledge of State & Central utilities, SECI, CERC, EPC for RE.
Complete cycle management of O2C
Position Demands
- Travel as and when required.
Competencies
- Behavioural - Impact and Influence
- Behavioural - Information Seeking
- Behavioural - Initiative
- Behavioural - Innovative Thinking
- Functional - Financial
- Functional - Operational
- Functional - People
- Functional - Strategic
