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EXL IT service management

Assistant Manager

Early Applicant
  • 20 days ago
  • Be among the first 50 applicants
Exp: 3-5 Years

ITES/BPO/Call Center

(estd)

Job Description

Job Overview:

The Business Analyst is responsible for managing and validating data used in marketing campaigns, and coordinating across technical, analytics, and business teams. The role involves working with on-prem and cloud environments, ensuring data accuracy and smooth campaign execution.

Key Responsibilities:

  • Data Management: Oversee data handling in relational databases (on-prem and cloud) with a focus on Oracle SQL and SAS.
  • Campaign Execution: Collaborate with cross-functional teams to ensure seamless data integration for marketing campaigns.
  • Process Improvement:Refine data handling processes and ensure secure file transfers using SFTP, S3, etc.
  • Reporting: Document workflows and generate campaign performance reports.

Qualifications & Skills:

  • Education:Bachelor's degree in marketing, business, or a related field preferred.
  • Experience:3-5 years of experience data management for marketing campaigns, with basic Oracle SQL, SAS, and cloud environments knowledge
  • Technical Skills:
    • Experience with secure file transfers, relational databases, and managing data across platforms
    • Familiarity with project management tools.
  • Organizational Skills:Strong time-management skills, with the ability to manage multiple projects and deadlines.
  • Communication:Strong verbal and written communication skills for collaborating with internal and external teams.
  • Problem-Solving:Ability to quickly troubleshoot and resolve issues related to data and production.

Skills Required

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Date Posted: 06/11/2024

Job ID: 99343111

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About Company

At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We&#8217&#x3B;re your business evolution partner&#8212&#x3B;tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.

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