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294
Work From Home Support Systems Jobs in Gurgaon Gurugram
Service Operations Lead Associate English
Genpact
Permanent Job
Noida
0-2 years
medical device business
analytical
Resilience
Customer Care
communication
voice solution systems
Organizational
Customer Support
stakeholders management
English
Lab
Workflow
Servicemax
Microsoft Office
23 days ago
Service Operations Lead consultant English
Genpact
Permanent Job
Noida
0-2 years
Lean
customer feedback
Compliance
analytical
Six Sigma
Reporting
Pc
Organizational
stakeholders management
open communication
Lis
Medical Devices
Resilience
Solution-oriented
Customer Care
MDR
voice solution systems
Customer Support
Equipment
Software
Medical Device Regulations
Synthesizes information
Networking
Outlook
Workflow
Microsoft Office
Excel
Servicemax
SAP
Database Management
Digital Transformation
23 days ago
Technical Support Engineer
Qualys
Permanent Job
Pune
,
India
5-7 years
vulnerability cycle
kernel mode
exploits
NTLM authentication
Linux/Unix
True Positive
True Negative
UNIX/Windows web services
web server software
SSL Handshake
packet capture review
CompTIA Security+
vulnerabilities
False Positive
SSH banner
development tools
LAN/WAN
API support
Customer Support
False Negative
remote registry manipulation tools
malware types
user mode
proxy servers
Cissp
service control manager
protocols
DNS cache clearing
Active Directory
TCP/IP Handshake
run levels
UAC
registry hives
Arp
Tcp
Windows
MCSE
Microsoft Sql
DHCP
Sudo
Oracle
Bash
Boot Process
Ccna
Procmon
Kerberos
Permissions
Group Policies
Tcp/ip
Regex
Python
UDP
Ceh
File Systems
24 days ago
Team Leader - Service Desk
Mphasis
Permanent Job
Bengaluru / Bangalore
,
India
5-8 years
In-person feedback to reporting agents on daily basis regarding ticket hygiene and operational/procedural hygiene
Participate in calibration and collaboration meetings with support function leads
both through direct intervention and mentoring
Proactive updates to knowledgebase
Contact Center Platform handling
VOIP
Remote desktop troubleshooting
Recommend suggestions to improve user self-submit interface
Printer
Monitor ticket ageing reports and drive team members to work on ageing tickets
Identify training needs based on inputs from sources like quality monitoring feedback
Identify incident resolution workflows that can be automated based on steps provided in knowledge articles
Windows Operating Systems
Identify ways to improve efficiency of existing process
MDM
Create
other end devices
CCMS and process updates
Analysis of available metrics and reports and reviews on Key Performance Indicators
Complex troubleshooting
FCR analysis - find out controllable resolution errors that could have been resolved at L1
Iso
Root cause analysis of escalations and SLA misses
Conduct new hire technical and account specific training based on the requirements
COTS Applications
Provide hands-on assistance to team members in case of issues
ITIL v4 Foundation certified preferred
Identify troubleshooting steps that can be automated and provide inputs for automation
maintain and update account training plan
Represent Mphasis delivery on internal and external review meetings
Sharepoint
Find out controllable resolution errors that could have been resolved at L1
Escalate complex incidents / requests to resolver groups
Review and ensure compliance to standards like PCI
BCMS by facilitating audits by internal and external teams
Attend change meetings and analyze potential impact to Service Desk operations
ITSM tool
Laptop
Office 365
Exchange Server
Vpn
Identity And Access Management
Isms
Desktop
25 days ago
Information Security Compliance Lead
Gainwell Technologies
Permanent Job
Bengaluru / Bangalore
,
India
10-12 years
Emerging Technologies
Independent
exploits
user profiles
Product Development
implementation procedures
Deployment
Innovation
account security plan
security education
security fundamentals
Research Skills
security incident response
multi-tasking
security governance
Team Player
Problem Solving Skills
Leadership Skills
vulnerabilities
Troubleshooting
nist
market demands
domain structures
Digital Signatures
security metrics
product performance
product integration management
technical teams
Analytical Skills
security tooling
Cissp
Security Systems
user authentication
security standards
communication
security regulations
security plans
penetration assessment
defects
compliance measures
Client Support
security related documentation
security risk
security incidents
Hipaa
Data Security
Enhancement
Compatibility
22 days ago
Manager, DXP Support (T1)
Acquia
Permanent Job
Remote
,
India
2-8 years
Technical Troubleshooting
crm software
support ticketing systems
Saas
Cloud Technologies
a month ago
DXP Support Engineer (Drupal, PHP)
Acquia
Permanent Job
Remote
,
India
3-5 years
crm software
site development
Drupal 7/10
command line
support ticketing systems
Lamp Stack
Bash
Php Development
a month ago
Corporate Account Manager
Mehra Eyetech
Permanent Job
Sundargarh
,
India
Fresher
Leadership
Conflict Resolution
Payers
Marketing
Clinical
OCTs
Sales
Image Management
Retinal Cameras
Refraction Systems
Health Insurance
Salesforce
Hospital Systems
Negotiation
business to business
Government
Client Relations
Medical Billing
Presentation
national accounts
Decision Support
Topographers
Physician Offices
Capital Equipment
Technical
Analysis
Integrated Delivery Networks
Strategy
Data Management
a month ago
Sr. Associate Service Desk
Saxo
Permanent Job
Gurugram
,
Gurgaon / Gurugram
,
India
3-5 years
service desk
technical support
AD
IDN
remote access systems
enterprise ITIL environment
Hardware
O365
Networking
Operating Systems
a month ago
RIM Support Engineer
IT World
Permanent Job
Coimbatore
,
Ram Nagar
,
Nagar
,
India
2-3 years
customer service
Knowledge Sharing
Documentation
enterprise mobility management
Interpersonal Skills
Software
Training
Monitoring
Analytical Skills
Root Cause Analysis
customer-focused attitude
Problem-solving
remote support tools
Troubleshooting
communication
Hardware
network-related issues
Reporting
Network Protocols
System Maintenance
Server Administration
Mobile Device Management
ticketing systems
a month ago
Systems Engineer | INR
DevFinders
Permanent Job
Delhi
,
India
5-7 years
APs
VLANs
Problem-solving
Security Policies
Windows 11
Written And Verbal Communication Skills
cyber essentials
Customer Support
Service Providers
client builds/imaging
Gdpr
Switches
Dns
Office 365
DHCP
Group Policies
Windows Server 2016
Tcp/ip
Azure Administration
Windows 10
network infrastructure
Routers
Mac Operating Systems
Firewalls
a month ago
Systems Engineer | INR
DevFinders
Permanent Job
Chennai
,
India
5-7 years
APs
VLANs
Problem-solving
Security Policies
Windows 11
Written And Verbal Communication Skills
cyber essentials
Customer Support
Service Providers
client builds/imaging
Gdpr
Switches
Dns
Office 365
DHCP
Group Policies
Windows Server 2016
Tcp/ip
Azure Administration
Windows 10
network infrastructure
Routers
Mac Operating Systems
Firewalls
a month ago
Systems Engineer | INR
DevFinders
Permanent Job
Mumbai
,
India
5-7 years
APs
VLANs
Problem-solving
Security Policies
Windows 11
Written And Verbal Communication Skills
cyber essentials
Customer Support
Service Providers
client builds/imaging
Gdpr
Switches
Dns
Office 365
DHCP
Group Policies
Windows Server 2016
Tcp/ip
Azure Administration
Windows 10
network infrastructure
Routers
Mac Operating Systems
Firewalls
a month ago
Events Coordinator
Keiretsu Forum
Permanent Job
Mumbai
,
India
0-2 years
Event Coordination
customer service
project management
Coordination
Crm Systems
virtual event planning
Economics
Administrative Support
Data Entry
communication
Finance
Microsoft Office 365
a month ago
Sr. Associate Service Desk
Saxo
Permanent Job
Gurugram
,
Gurgaon / Gurugram
,
India
3-5 years
service desk
technical support
AD
IDN
remote access systems
enterprise ITIL environment
Hardware
O365
Networking
Operating Systems
a month ago
Systems Engineer | INR
DevFinders
Permanent Job
Bengaluru / Bangalore
,
India
5-7 years
APs
VLANs
Problem-solving
Security Policies
Windows 11
Written And Verbal Communication Skills
cyber essentials
Customer Support
Service Providers
client builds/imaging
Gdpr
Switches
Dns
Office 365
DHCP
Group Policies
Windows Server 2016
Tcp/ip
Azure Administration
Windows 10
network infrastructure
Routers
Mac Operating Systems
Firewalls
a month ago
Junior Engineer
iQBIN Technologies LLP
Permanent Job
Pune
,
India
0-1 years
Commissioning
Installation
Documentation
Instrumentation
PLC control systems
Basic Electronics
Computer
Networks
Support
C Programming
LabVIEW
a month ago
IT Support Executive
SSOE, Inc.
Permanent Job
Mumbai
,
India
0-2 years
customer service
office software
Autodesk ACC/BIM360
computer systems
Computer Support
a month ago
Customer Support Associate
jobsequel.in
Permanent Job
Indore
,
India
1-3 years
customer service
Crm Systems
Documentation
Order Management
Problem Solving
e-commerce platforms
Microsoft Office Suite
technical support
Feedback
communication
team collaboration
Product Knowledge
mobile applications
a month ago
Senior Product Support Engineer
Zinier
Permanent Job
Bengaluru / Bangalore
,
India
5-7 years
remote support tools
troubleshooting methodologies
Server Administration
Cloud Services
Operating Systems
ticketing systems
a month ago
Computer Lab Assistant
Birla Institute of Technology, Mesra
Permanent Job
Ranchi
,
India
0-2 years
Problem Solving
Technical Support
Troubleshooting
Computer Literacy
Communication
Operating Systems
a month ago
Desktop Support Engineer
MOJORecruit 360
Permanent Job
Chennai
,
India
1-3 years
systems integrations
Computer Software
Interpersonal Skills
computer peripherals
Problem-solving
hardware installations
Troubleshooting
software upgrades
Networking
Operating Systems
Windows
Macos
desktop support
a month ago
Global Technical Support Manager/Head
Zinier
Permanent Job
Bengaluru / Bangalore
,
India
15-17 years
Leadership
analytical
remote support tools
Troubleshooting
communication
Problem-solving
Server Administration
Cloud Services
Operating Systems
ticketing systems
a month ago
Technical Support Voice
Company Name Confidential
Permanent Job
Gurgaon / Gurugram
,
Delhi
0-2 years
250000 - 500000 INR
Problem Solving
Customer Service
Ticket Management
Documentation
Technical Knowledge
Troubleshooting
Hardware Support
Networking
Operating Systems
Software Support
a month ago
IT Executive
KEYWORDS STUDIOS
Permanent Job
Gurgaon / Gurugram
,
India
0-2 years
Active Directory
PC Desktop Systems
Inventory Management
Troubleshooting
Wi-Fi
network connectivity
Desktop Support
Remote Desktop
Office365
Vpn
Hardware Maintenance
a month ago
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