Work From Home Sla Management Jobs in Chennai

IT Call Coordinator- Vikhroli, Mumbai

Permanent Job

Mumbai City ,

Mumbai

2-3 years

Confidential

Help Desk Sla Management Helpdesk Call Coordinator Service Desk Call Logging Inbound Calling Technical Helpdesk It Helpdesk Support

a month ago

Senior System Admin

Permanent Job

Delhi ,

India

0-2 years

Vendor management Microsoft Certified System Administrator/ System Engineer Microsoft 365 Admin Center vendor coordination Customer Focus Adaptability / Embraces Change Team Leader/ ability to build high performing team Laptop/ Desktop Network and wifi setup Network and Firewall Ms Outlook Integrity Sincerity Kaspersky Endpoint Security Cloud VoIP Excellent Communication Skills server spares knowledge Ticket Tool Management Delegation A+ and N+ Certification IT Diploma Proactive Takes initiative Telephonic Support Sla Management workstation Technology Technical Issues troubleshooting SharePoint/OneDrive Out of box thinker building trust Energy Level IT Hardware/Software Installation MDM Inventory Management Ability to Influence/ Convince Exchange Admin Center Data Back and Recovery Documentation VIP users Support AZ104 Azure Certification Field Support Reporting B.Tech M365 admin center building partnerships Delivers Results Accountability Sophos Firewall Think Act Smart Microsoft 365 SharePoint Team Player Interpersonal Skills Quick Learner Decision Making Backup Microsoft Intune Cloud Technology It Graduate Antivirus Installation Intune Ms Office Antivirus Azure Ad Remote Support Nas Servicenow Server Network Printer Windows OS

a month ago

SH_IDPMS_EDPMS_SSC

Permanent Job

Ahmedabad ,

India

10-12 years

IDPMS compliance accounting records KPI Governance Sops Import payments Mis Sla Management Treasury Bank charges

a month ago

Windows Server Administrator

Permanent Job

Bengaluru / Bangalore ,

India

8-10 years

Active Directory Change/Release Management remedy Windows Server service now Itsm Dns Tcp/ip Vulnerability assessment SLA Gpo Itil DHCP Os Hardening Azure Ad

6 days ago

Product Operations Associate, (India)

Permanent Job

Delhi ,

India

0-2 years

compliance monitoring Escalation Management Analytical Skills Continuous Improvement English Communication Skills online education Ethical Standards Reporting Remote Proctoring SLA"s KPI"s Training Observational Skills Confidentiality Performance Assessment Collaboration Feedback Client/Vendor Management Integrity Product Operational Needs Quality Assurance

13 days ago

Network Engineer

Permanent Job

Bengaluru / Bangalore ,

India

0-2 years

Ip switching remedy ITSM processes TCP/IP protocol suite written communication skills Troubleshooting internet VPNs Change/Release Management remote implementation Problem resolution Verbal Communication Skills STP Networking Server Management Subnetting Ticketing Tools BGP Itil Routing Protocols Eigrp UDP OSPF Igrp routing Smtp service now Monitoring Tools Tftp SLA Vlans FTP Tcp Osi Model Arp Ip Addressing Icmp Firewalls

9 days ago

Network Engineer

Permanent Job

Bengaluru / Bangalore ,

India

0-2 years

9 days ago

SOC Delivery Manager

Permanent Job

Bengaluru / Bangalore ,

India

8-10 years

SOC management Health process adherence People Management Skills process improvement remote teams Leadership SDM role Procedures global capabilities best practice standards industry expertise SOC improvement plans Leadership Skills ownership well-being career growth Time Management belonging Teamwork respect KPI Presentation Skills communication English SLA compliances process efficiencies technology expertise improvements innovative solutions Relationships Incident Management metrics

14 days ago

State Lead - Automation

Permanent Job

Guwahati ,

India

5-7 years

Automation Operations AR Collection Project Collection written communication skills customer interactions Time Management Skills Interpersonal Skills SLA Improvement Safety & Compliance People Development Technical Knowledge Administrative Skills Project Activities Team Building Verbal Communication Skills revenue recognition Service Engineers

9 days ago

Engineering Manager - Backend

Permanent Job

Bengaluru / Bangalore ,

India

3-5 years

Project management Engineering Manager Cloud development OSS contribution operations Backend microservices architecture SLO/SLA monitoring systems data engineering Databases Machine Learning Software Development Logging Networks linux Ui Development

16 days ago

Senior Technical Process Executive

Permanent Job

Bengaluru / Bangalore ,

India

0-2 years

298000 - 330000 INR

Bit Locker Incident Management Lifecycle Active Directory Incidents Troubleshooting Remedy Service Requests MS Teams Service Desk Printer Issues O365 Ticketing Tool SLA Service Now Control M Vpn metrics Remote Support

15 days ago

Concur consultant

Permanent Job

Navi Mumbai ,

Airoli ,

Mumbai ,

India

3-5 years

SAP Concur Project Management Training Product Roadmap Stakeholder Management Troubleshooting KPI Innovation Architecture SAP ICS Continuous Improvement Cognos/Intelligence Support SLA

15 days ago

Technical Support Manager

Permanent Job

Pune ,

India

10-12 years

VAPT analysis SSL certificates VPNs gateways Windows kernel Drivers escalations Packet data analysing ITIL3 ITIL4 End point security OWASP Application Security Guidelines Debug view support ticketing tools Documentations Virtualization products Client-side operating systems Desktop as service Active directory Power-shell scripting http analyser Container technologies Windows sys- internals tools reverse proxy solutions Win 2016/19/22 UTMS Windows Server operating systems L2 Ticket tracking tools Service level management tools network monitoring commands Linux flavors Group Policies Networking Dlp File Servers Firewalls Remote Desktop Services DHCP Batch Azure Cloud Tls Azure Virtual Desktop Server Operating Systems Wireshark L1 Routing Nmap SSL Mac Operating Systems Kubernetes SLA Dns Powershell Scripting It Infrastructure Tomcat Nginx Linux Shell Scripting Python Fsmo Roles Apache Storage Iis Linux

21 days ago

Manager

Permanent Job

Chennai ,

India

10-12 years

Payment Posting Process Documentation Client Communications Denial Management basic excels TAT reconciliation reports Analytical Skills client instructions Ar Analyst SLA

17 days ago

Desktop Support Enginer

Permanent Job

Navi Mumbai ,

Mumbai ,

India

0-2 years

Third-Party Patch Compliance Desktop OS Call Logging SLA Mgmt Inventory Management AV Related issues Printer Issues Hardware Monthly MIS Daily Call MIS Software Installations Oem

16 days ago

Senior Technical Process Executive

Permanent Job

Bengaluru / Bangalore

0-2 years

Service Desk email Chats Troubleshooting incidents MS teams Chats Incident Management lifecycle Bit locker CS Service requests active directory Remedy Customer Service Voice printer issues O365 SLA metrics Ticketing Tool Remote Support Control M Service now Vpn

17 days ago

Team Leader - Service Desk

Permanent Job

Bengaluru / Bangalore ,

India

5-8 years

In-person feedback to reporting agents on daily basis regarding ticket hygiene and operational/procedural hygiene Participate in calibration and collaboration meetings with support function leads both through direct intervention and mentoring Proactive updates to knowledgebase Contact Center Platform handling VOIP Remote desktop troubleshooting Recommend suggestions to improve user self-submit interface Printer Monitor ticket ageing reports and drive team members to work on ageing tickets Identify training needs based on inputs from sources like quality monitoring feedback Identify incident resolution workflows that can be automated based on steps provided in knowledge articles Windows Operating Systems Identify ways to improve efficiency of existing process MDM Create other end devices CCMS and process updates Analysis of available metrics and reports and reviews on Key Performance Indicators Complex troubleshooting FCR analysis - find out controllable resolution errors that could have been resolved at L1 Iso Root cause analysis of escalations and SLA misses Conduct new hire technical and account specific training based on the requirements COTS Applications Provide hands-on assistance to team members in case of issues ITIL v4 Foundation certified preferred Identify troubleshooting steps that can be automated and provide inputs for automation maintain and update account training plan Represent Mphasis delivery on internal and external review meetings Sharepoint Find out controllable resolution errors that could have been resolved at L1 Escalate complex incidents / requests to resolver groups Review and ensure compliance to standards like PCI BCMS by facilitating audits by internal and external teams Attend change meetings and analyze potential impact to Service Desk operations ITSM tool Laptop Office 365 Exchange Server Vpn Identity And Access Management Isms Desktop

28 days ago

Site Manager - TIO

Permanent Job

Gurugram ,

Gurgaon / Gurugram ,

India

3-5 years

MTTR Ola Documentation Ir Kpi Monitoring Jeopardy Management activities Remote Infrastructure environment Analytical Skills Building and Managing Teams Supervisory Leadership Foreign Languages 24X7 working Project Management Data Centre infrastructure Incidents life cycle aspects Event and Incident Management Incident Reports RFO Infrastructure Design SLA Microsoft Office Cabling Standards

24 days ago

Contracts Manager

Permanent Job

India

5-7 years

Salesforce Organization Skills vendor contracts Data Entry Adobe Legal SLA Communication Skills Prioritization Data reports Workflow issues contract lifecycle management data integrity Time Management Skills Commercial Contracts Microsoft Office Suite Clm

a month ago

Mgr, Software Quality Engineering

Permanent Job

Hyderabad / Secunderabad, Telangana ,

India

5-7 years

project management code coverage KPI Mentoring support engineers test case management Problem Solving Root Cause Analysis Leadership defect analysis coaching communication Agile/Scrum Performance Testing SLA automation testing Qa Test Planning

a month ago

Technical Support Specialist

Permanent Job

Hyderabad / Secunderabad, Telangana ,

India

1-2 years

driver installation ms teams Share Point incident management lifecycle bsod remedy active directory service requests bit locker Troubleshooting incidents communication sla Ticketing Tool microsoft exchange Control M service now metrics Office 365

a month ago

IT Delivery

Permanent Job

Bengaluru / Bangalore ,

India

0-2 years

capacity trending petabytes multi-vendor Availability Management migrating Capacity Planning dell ecs Reporting Consolidation performance management globally nasuni sla reporting standardized platforms dell powerscale Storage Backup configuration management

a month ago

Linux Engineer (L2)

Permanent Job

Bengaluru / Bangalore

5-7 years

1000000 - 2000000 INR

technical escalation Verbal Communication Disaster Recover high quality standards Customer Management Crisis Management Sop Written Communication Teamwork San hp service desk Change Management Sla Incident Mgmt Linux Oracle Rac

a month ago

Supplier Compliance and Assurance Project Manager (Global) (Chennai, IN)

Permanent Job

Chennai ,

India

5-7 years

Supplier Assurance Compliance Contract Management Project Management SLA Compliance Supplier Relationship Management Performance Management Vendor Assurance Risk Management Change Management

5 months ago

Analyst, Procurement and Sourcing

Permanent Job

Gurgaon / Gurugram ,

India

2-3 years

Master Services Agreements analytical Amendments legal contract terms software licensing conditions Influence deliverables Flexibility Customer Oriented process reengineering Negotiation Attention To Detail Master Hosted Services Agreements communication supplier consolidation Data Analysis Demand Management IT market drivers Novation Agreements Service Level Agreements Time Management Statements of Work Problem Solving P2P working relationships Sharepoint Financial Modelling Quantitative SAP Microsoft Power Bi SLA Tableau MATLAB Python

5 months ago

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Work From Home Sla Management Jobs in Chennai

IT Call Coordinator- Vikhroli, Mumbai

Senior System Admin

SH_IDPMS_EDPMS_SSC

Windows Server Administrator

Product Operations Associate, (India)

Network Engineer

Network Engineer

SOC Delivery Manager

State Lead - Automation

Engineering Manager - Backend

Senior Technical Process Executive

Concur consultant

Technical Support Manager

Manager

Desktop Support Enginer

Senior Technical Process Executive

Team Leader - Service Desk

Site Manager - TIO

Contracts Manager

Mgr, Software Quality Engineering

Technical Support Specialist

IT Delivery

Linux Engineer (L2)

Supplier Compliance and Assurance Project Manager (Global) (Chennai, IN)

Analyst, Procurement and Sourcing