815

Work From Home Service Management Jobs in Bengaluru Bangalore

Team Leader - Service Desk

Permanent Job

Bengaluru / Bangalore ,

India

5-8 years

In-person feedback to reporting agents on daily basis regarding ticket hygiene and operational/procedural hygiene Participate in calibration and collaboration meetings with support function leads both through direct intervention and mentoring Proactive updates to knowledgebase Contact Center Platform handling VOIP Remote desktop troubleshooting Recommend suggestions to improve user self-submit interface Printer Monitor ticket ageing reports and drive team members to work on ageing tickets Identify training needs based on inputs from sources like quality monitoring feedback Identify incident resolution workflows that can be automated based on steps provided in knowledge articles Windows Operating Systems Identify ways to improve efficiency of existing process MDM Create other end devices CCMS and process updates Analysis of available metrics and reports and reviews on Key Performance Indicators Complex troubleshooting FCR analysis - find out controllable resolution errors that could have been resolved at L1 Iso Root cause analysis of escalations and SLA misses Conduct new hire technical and account specific training based on the requirements COTS Applications Provide hands-on assistance to team members in case of issues ITIL v4 Foundation certified preferred Identify troubleshooting steps that can be automated and provide inputs for automation maintain and update account training plan Represent Mphasis delivery on internal and external review meetings Sharepoint Find out controllable resolution errors that could have been resolved at L1 Escalate complex incidents / requests to resolver groups Review and ensure compliance to standards like PCI BCMS by facilitating audits by internal and external teams Attend change meetings and analyze potential impact to Service Desk operations ITSM tool Laptop Office 365 Exchange Server Vpn Identity And Access Management Isms Desktop

26 days ago

Sales Admin Intern

Permanent Job , International

Melaka ,

Malacca / Car Nicobar ,

Malaysia

0-2 years

customer service Organizational sales principles Time Management Training communication Sales Management Microsoft Office

28 days ago

SAP CPI Architect

Permanent Job

India

8-10 years

SSL certificates Groovy Scripts Forward/ Reverse Proxy Cloud Connector SAP API Management M2D Event Enablement SOAMANAGER Open Connectors SAP BTP Event mesh P2P insomnia CI/CD CPI Iflows Keystores OTC Fi Sapabap Json S4hana Web Service Api Testing Abap Rfc Https SAP CPI JDBC Azure DevOps Oauth Integration Odata Soap Ui Soap Http Devops Git REST Sftp Xml Postman

22 days ago

Pressure Systems Integrity Engineer - TSI

Permanent Job

Pune ,

India

7-10 years

risk management failure investigation techniques Fabric Maintenance Process Safety inspection methods NDE Agile principles Anomaly Management Process Design inspection codes corrosion mitigation Rbi fitness for service assessments plant reliability

25 days ago

Technical Specialist

Permanent Job

Pune ,

India

6-8 years

conditional access policies Bit Titan MFA DKIM protection management OneDrive Teams mail routing public folders DMARC Filters hybrid mail flow Quest On-Prem exchange servers Compliance Sharepoint quarantine calendar free/busy sharing mail flow connectors Hyper-V relay servers Customer Service SPF MDM retention policies e-discovery hybrid environment Active Directory Tenant to Tenant group license Skype for Business Server Mam Dlp Office 365 DHCP System Center Exchange Server Windows Ad SQL Server Intune Sso Azure Ad Windows Server Lync Dns Skype For Business Microsoft Clusters Azure Active Directory Exchange Online Pki

26 days ago

Backend Engineer (Fully Remote)

Permanent Job

Bengaluru / Bangalore ,

India

0-2 years

Certificates Caching Memcache Java Express Configuration management Service Oriented Architecture Load Balancers Data structures Js Dns Http Redis Django Algorithms REST Threads Distributed Systems Tls Python Virtualization

22 days ago

System Engineer

Permanent Job

Mumbai ,

India

0-1 years

product and service information applicable software call information teams Customer Complaints Security Sops Troubleshooting management team call logs communication Research Windows Remote Support Citrix outlook

28 days ago

Regional Logistics Manager / DGM

Permanent Job

Delhi ,

India

3-4 years

space management Inventory Control logistics budget Interpersonal Skills Performance Improvement infrastructure development regional expenditures Optimisation dispatches Freight Management Leadership logistics projects direct dispatches credit closure Warehouse Operations Order Management Reverse Logistics stock placement data analytics tools ERP systems transportation primary movements cost optimisation Audit Compliance Inventory Management secondary deliveries Service Excellence Logistics stock distribution statistical software automation Ms Excel

24 days ago

SAP Transportation Management

Permanent Job

Hyderabad / Secunderabad, Telangana ,

India

3-8 years

Defining Selection Profiles SAP TM infrastructure freight planning & execution Outbound Fico SAP TM solution client business requirements Charge Calculation Net Weaver Business Client Components freight settlement Defining Conditions customer service handling International Trade TM Master data TM Network master data Managed Services Sales & Distribution Troubleshooting SAP TM User Interface Advanced Planning & VSR Optimizer objectives cost distribution document Presentation Skills Personalizing Object Worklists atp Order Management EWM/GTS SAP TM System Landscape SAP SD TM Consultant Customizing the Screen Layout Strategic Freight Management Post processing Framework transportation logistics lifecycle Development backorder processing Mm SAP TM Implementation functional support Inbound LSP based planning & execution Subcontracting process Determining Planning Profiles Wm End User Training Pp User Support Data Migration SAP Transportation Management S4 Hana Functional

25 days ago

Livestock, Poultry & Dairy Commercial Manager - India

Permanent Job

Delhi ,

Remote ,

India

3-5 years

customer service Reasoning business knowledge Verbal personal computer skills Problem Solving Analytical Skills prioritize Organize operations direct work activities Written Project Management Skills relationship-building skills Communication Skills Management Skills Microsoft Office

a month ago

Remote Sales Development Associate

Permanent Job

Remote ,

India

1-3 years

customer service Written Communication Time Management Troubleshooting Problem Solving Sales

a month ago

Customer Experience & Renewal Specialist

Permanent Job

Remote ,

India

0-2 years

customer service customer support tools customer engagement solutions Salesforce software renewals management software industry Interpersonal communication Account Management Problem-solving Excel

a month ago

Customer Support Representative

Permanent Job

Remote ,

India

0-2 years

Presentation Listening Time Management multi-tasking Customer Support Client Service phone handling communication CRM

a month ago

Sales Officer-Ambala

Permanent Job

Gurugram ,

Gurgaon / Gurugram ,

India

3-5 years

Sales Management Customer Service Excellence Territory Planning Channel Management Merchandising Marketing Sales Field Sales Field Evaluations Account Management Sales Control Route to Market Optimization Business Development

a month ago

RIM Support Engineer

Permanent Job

Coimbatore ,

Ram Nagar ,

Nagar ,

India

2-3 years

customer service Knowledge Sharing Documentation enterprise mobility management Interpersonal Skills Software Training Monitoring Analytical Skills Root Cause Analysis customer-focused attitude Problem-solving remote support tools Troubleshooting communication Hardware network-related issues Reporting Network Protocols System Maintenance Server Administration Mobile Device Management ticketing systems

a month ago

Clubhouse Assistant

Permanent Job

Hyderabad / Secunderabad, Telangana ,

India

4-6 years

customer service Inventory Management Team Management event planning Procedures customer feedback facilities management Guest Handling member services Complaints Handling Operational Policies

a month ago

Events Coordinator

Permanent Job

Mumbai ,

India

0-2 years

Event Coordination customer service project management Coordination Crm Systems virtual event planning Economics Administrative Support Data Entry communication Finance Microsoft Office 365

a month ago

Social Media Assistant

Permanent Job

Noida ,

India

2-3 years

customer service Digital Marketing Buffer Verbal Communication Problem Solving customer relations Written Communication Social Media Management Content Writing Sem Microsoft Office Suite Adobe Creative Suite hootsuite Web Design Google Analytics SEO

a month ago

Workforce Management Manager

Permanent Job

Mumbai ,

India

3-5 years

customer service Charts Independent Time Management Multitasking Forecasting oral/written communication fast-paced environment Analysis Problem Solving Contact Center correlations Graphs Critical Thinking Negotiation Collaboration initiatives Organizational Skills Wfm Reporting

a month ago

Sales Executive

Permanent Job

Varanasi ,

India

0-2 years

customer service relationship management market research Sales

a month ago

Business Development Associate

Permanent Job

Delhi ,

India

1-2 years

customer service project management Interpersonal Skills Google & Facebook Ads Google Docs Microsoft Office Suite Crm Systems

a month ago

Sale and Marketing Intern

Permanent Job

Bengaluru / Bangalore ,

India

0-2 years

Sales Sales Management Customer Service Multitasking Ai Teamwork Communication Interpersonal Ml

a month ago

Senior Account Manager

Permanent Job

Pune ,

India

5-10 years

Procurement Negotiation Sales Revenue Contract Management Customer Service Sales Pipeline Customer Satisfaction Sales Data Sales Insights Business Planning Sales B2b Sales Progress Engineering Account Management Data Analysis OEMS Market Analysis Sales Planning Saas Software Engineering

a month ago

Customer Experience & Renewal Specialist

Permanent Job

Pune ,

India

0-2 years

customer service customer support tools customer engagement solutions Salesforce software renewals management software industry Interpersonal communication Account Management Problem-solving Excel

a month ago

Rubrik Expert Engineer

Permanent Job

Bengaluru / Bangalore ,

India

6-7 years

Data Controls Data Collection Management SuSE Manager Bias Coaching action planning Empathy Commercial Acumen Business Planning Cross-Functional Teamwork Rubrik Customer Solutions Operating System Data Analysis Management Growth Mindset Windows HyperV Critical Thinking mitigation Active Listening business growth Redhat Satellite long term planning Customer Experience Strategy HPE Service Guard cluster Design Thinking Active Learning Creativity Managing Ambiguity Accountability Intellectual Curiosity Follow-Through San Vcp Backup Server Storage Database Fcoe Rhel Suse Linux Iscsi Vulnerability assessment VMware Servicenow Networking Suse Redhat Hp Ux Itil Aix Storage Linux Ethernet Centos Fc

a month ago

...

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Work From Home Service Management Jobs in Bengaluru Bangalore

Team Leader - Service Desk

Sales Admin Intern

SAP CPI Architect

Pressure Systems Integrity Engineer - TSI

Technical Specialist

Backend Engineer (Fully Remote)

System Engineer

Regional Logistics Manager / DGM

SAP Transportation Management

Livestock, Poultry & Dairy Commercial Manager - India

Remote Sales Development Associate

Customer Experience & Renewal Specialist

Customer Support Representative

Sales Officer-Ambala

RIM Support Engineer

Clubhouse Assistant

Events Coordinator

Social Media Assistant

Workforce Management Manager

Sales Executive

Business Development Associate

Sale and Marketing Intern

Senior Account Manager

Customer Experience & Renewal Specialist

Rubrik Expert Engineer