Work From Home Service Delivery Management Jobs in Gurgaon Gurugram

CIS SERVICE DELIVERY MANAGEMENT-CIS MAJOR INCIDENT MANAGER

Permanent Job

India

3-5 years

Core Apps Active Directory O365 Win10 Itil

a month ago

Service Delivery Specialist

Permanent Job

Mumbai ,

India

8-14 years

Transformation Stakeholder Engagement Operational Leadership Service Delivery Management

8 days ago

Professional Services Project Coordinator

Permanent Job

Hyderabad / Secunderabad, Telangana ,

India

4-6 years

project management Verbal Communication professional services automation salesforce financialforce smartsheets executive presentations Written Communication crm waterfall Service Delivery Management agile jira

5 months ago

Manager, HR Operations

Permanent Job

Bengaluru / Bangalore ,

India

6-10 years

HR shared services Leadership Process Standardization cross-functional partnerships automation initiatives Hr Operations Process Transition Stakeholder Management Communication Service Transition Service Delivery Management

4 months ago

Application Engineer, Asia Pacific,FCEC, Pressure Management

Permanent Job

Chennai ,

India

2-4 years

Inside Sales technical enquiry delivery lead times Product Support regulators Margin and profitability management Industrial Product Pricing internal processes sales and operations functions customer needs quotation support consultative technical support pressure relief valves Product Selection Project Sales Communication Skills price and delivery confirmation marketing programs quote accuracy Project quotations application assistance Natural Gas field resources Company Delegation of Authority Distributor end-user product trainings Pricing Supply customer service Relationships

6 days ago

AWS DevSecOps Engineer

Permanent Job

Chandigarh ,

India

5-7 years

Linux environments Infrastructure as Code Compliance Security container-based applications Monitoring Active Directory AKS Microsoft Platform Sharepoint Continuous Integration/Continuous Deployment (CI/CD) Service Fabric Windows Server Continuous Delivery .NET Release Management Azure DevOps Aws Services Jfrog Artifactory SQL Server Automation Devops Continuous Integration Iis Web Services

an hour ago

Castrol CustomerExperienceTeam Leader

Permanent Job

Pune ,

India

0-2 years

customer service Continuous Improvement Root Cause Analysis Training BOT knowledge base management Negotiation process improvement Knowledge Management Resilience Reporting coaching Compliance Complaint Management Team Management Virtual Assistance relationship management Active Listening Escalation Management service delivery Erp Data Management Digital Transformation Service Level Management

12 days ago

Senior Engineer- Incident Management

Permanent Job

Noida ,

India

5-7 years

630000 - 835000 INR

Negotiation Coaching and Mentoring EBP (Ericsson Business Process and Finance Processes) Ericsson Portfolio Emergency Recovery skills Emergency handling Service Delivery Models and Strategy Knowledge Transfer and Reuse Change and Improvement Management Data Analysis Knowledge Sharing and Collaboration Skills Performance management / controlling Customer Success Machine Learning

10 days ago

Solution Analyst - CO RRB

Permanent Job

Pune ,

India

2-7 years

partner relationship management transactional processes negotiation planning and preparation developing and implementing strategy trade discipline and compliance customer service delivery excellence internal management reporting processes marketing strategy and programmes trading knowledge Influencing Analytical Thinking joint venture structuring loyalty management sentiment and trends thought leadership negotiating value Writing Skills consultative selling skills customer promise execution trading fundamentals presenting commercial acumen deal modelling and valuation Sap Fico Sap Co System Design

14 days ago

Castrol Customer Experience Team Leader

Permanent Job

Pune ,

India

0-2 years

customer service service level agreements BOT Training ERP systems data collection systems Process Improvements Root Cause Analysis knowledge base documents Complaint Management service delivery Service Level Management

12 days ago

Head of APAC Support

Permanent Job

India

8-10 years

support tracking tools technical concepts Leadership Support delivery metrics reporting platforms enterprise-level support contracts Account Management Problem-solving communication KPIs technical support Interpersonal People Management customer service Customer Success

15 days ago

Design Integration SME

Permanent Job

Pune ,

India

Fresher

Customer Service Design Leading transformation Developing and implementing strategy Employee and labour relations Extract Customer service delivery excellence Agility core practices Managing strategic partnerships Organizational knowledge Discovered resource estimation and assurance Stakeholder Engagement Creativity and Innovation Stakeholder Management Communication transform and load Analytical Thinking Management Reporting Managing change Performance and planning global perspective Project and programme management Measurement and metrics Decision Making Information Security Data Management

19 days ago

Compute Engineer

Permanent Job

Pune ,

India

2-3 years

Technical Writing Follow-Through Customer Experience Strategy Data Collection Management Design Thinking Empathy Awareness of other elements of delivery models Intellectual Curiosity Cross-Functional Teamwork Active Learning action planning long term planning Bias Growth Mindset Managing Ambiguity Project Management Solution Domain Data Controls Fundamental HPE Product and Service Portfolio knowledge Commercial Acumen Accountability Escalation Management Critical Thinking Communication Skills Data Analysis Management Business Planning Coaching Creativity Active Listening Customer Solutions business growth Ms Office

20 days ago

Solutions Lead

Permanent Job

Pune ,

India

0-2 years

16 days ago

Team Leader - Service Desk

Permanent Job

Bengaluru / Bangalore ,

India

5-8 years

In-person feedback to reporting agents on daily basis regarding ticket hygiene and operational/procedural hygiene Participate in calibration and collaboration meetings with support function leads both through direct intervention and mentoring Proactive updates to knowledgebase Contact Center Platform handling VOIP Remote desktop troubleshooting Recommend suggestions to improve user self-submit interface Printer Monitor ticket ageing reports and drive team members to work on ageing tickets Identify training needs based on inputs from sources like quality monitoring feedback Identify incident resolution workflows that can be automated based on steps provided in knowledge articles Windows Operating Systems Identify ways to improve efficiency of existing process MDM Create other end devices CCMS and process updates Analysis of available metrics and reports and reviews on Key Performance Indicators Complex troubleshooting FCR analysis - find out controllable resolution errors that could have been resolved at L1 Iso Root cause analysis of escalations and SLA misses Conduct new hire technical and account specific training based on the requirements COTS Applications Provide hands-on assistance to team members in case of issues ITIL v4 Foundation certified preferred Identify troubleshooting steps that can be automated and provide inputs for automation maintain and update account training plan Represent Mphasis delivery on internal and external review meetings Sharepoint Find out controllable resolution errors that could have been resolved at L1 Escalate complex incidents / requests to resolver groups Review and ensure compliance to standards like PCI BCMS by facilitating audits by internal and external teams Attend change meetings and analyze potential impact to Service Desk operations ITSM tool Laptop Office 365 Exchange Server Vpn Identity And Access Management Isms Desktop

27 days ago

Global Service Delivery Lead

Permanent Job

Pune ,

India

6-8 years

contract lifecycle management Continuous Improvement Talent Management Legal Projects Process Optimization Leadership Skills Resource Planning Risk Management Service Delivery

a month ago

Mental Health and Addictions Indigenous Anti-Human Trafficking Liaison (Remote â Ontario)

Permanent Job

Mumbai ,

India

3-5 years

Indigenous Community Indigenous women facilitation skills Indigenous populations Flexible Working Conferences behavioral Workshops MS Office Software cultural trauma-informed care community service delivery Project Coordination vulnerable sector criminal records check Indigenous survivors 1st Aid/CPR harm reduction theory emotional Time Management Problem Solving service agencies Ontario ?G? class driver?s license Indigenous Culture Organizing Travel mental health Traditions Not-For Profit Organizations general office equipment COVID-19 disorders cellular phone vehicle insurance coverage trafficking sexual exploitation mental health services Indigenous lens Community resources recovery work management feedback planning addictions mental health wellness human trafficking Internet Access Internet Communicator Indigenous Language Networking

a month ago

Product Solutions Expert II (Post go-live support & integrations)

Permanent Job

Bengaluru / Bangalore ,

India

3-5 years

Training Customer Relationship Management Analytical Skills iCIMS Hris Engineering Delivery Taleo Computer Science Ai Mentoring Peoplesoft Greenhouse Software-as-a-Service ATS Solutions Design Json Successfactors Oracle Python Saas Testing Workday Sql Impact Analysis Application Programming Api

a month ago

Senior Solutions Analyst

Permanent Job

Pune ,

India

0-2 years

a month ago

India - IT Service Manager

Permanent Job

Mumbai ,

India

5-7 years

Zoho Service desk Cyber Essentials global organisation enterprise level applications Data and Information Security Itsm Pci Change Management Incident Management Slas Itil

a month ago

Director, Service Support (Hybrid)

Permanent Job

Bengaluru / Bangalore ,

India

15-17 years

Relationship Building Interpersonal Skills Account Management Strategic Thinking performance indicators Stakeholder Management program management workflow efficiency value to stakeholders communication operational metrics service delivery

a month ago

Network Engineering Professional

Permanent Job

Gurugram ,

Gurgaon / Gurugram ,

India

0-2 years

Troubleshooting Escalation Management Network Integration Inclusive Leadership Continuous Improvement Network Delivery Event Planning Customer Service Health & Safety Growth Mindset Decision Making Requirements Management Network Security Network Testing Network Configuration Technical Documentation Incident Management Network Implementation

5 months ago

SQL Database Administrator

Permanent Job

Pune ,

India

5-7 years

analytical Problem-solving Critical Thinking DR implementation strategies project management methodologies ITIL service delivery disciplines T-SQL Scripting systems administration concepts technology concepts PowerShell SQL Server Operating Systems Database Management System Ansible Azure AWS

4 months ago

web application firewall Akamai Business Analyst -6+ years -Remote

Permanent Job

India

0-2 years

customer facing skills Interpersonal Skills Akamai WAF Analytical Skills Work Ethic Kona large-scale enterprise IT environment Communication Skills requirements validation Data Analysis Powerpoint Problem Solving conceptual skills collaboration skills Waterfall Service Delivery change management Networking Cdn Agile Excel network security Jira Itil Service Improvement IT Security

5 months ago

Major Incident Professional

Permanent Job

Delhi ,

India

Fresher

Escalation Management Inclusive Leadership Customer Service Continuous Improvement Event Planning Troubleshooting Growth Mindset Network Delivery Network Integration Health & Safety Decision Making Network Implementation Network Testing Network Security Technical Documentation Network Configuration Requirements Management Incident Management

5 months ago

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Work From Home Service Delivery Management Jobs in Gurgaon Gurugram

CIS SERVICE DELIVERY MANAGEMENT-CIS MAJOR INCIDENT MANAGER

Service Delivery Specialist

Professional Services Project Coordinator

Manager, HR Operations

Application Engineer, Asia Pacific,FCEC, Pressure Management

AWS DevSecOps Engineer

Castrol CustomerExperienceTeam Leader

Senior Engineer- Incident Management

Solution Analyst - CO RRB

Castrol Customer Experience Team Leader

Head of APAC Support

Design Integration SME

Compute Engineer

Solutions Lead

Team Leader - Service Desk

Global Service Delivery Lead

Mental Health and Addictions Indigenous Anti-Human Trafficking Liaison (Remote â Ontario)

Product Solutions Expert II (Post go-live support & integrations)

Senior Solutions Analyst

India - IT Service Manager

Director, Service Support (Hybrid)

Network Engineering Professional

SQL Database Administrator

web application firewall Akamai Business Analyst -6+ years -Remote

Major Incident Professional