Work From Home Quality Center Jobs

Embedded Engr II

Permanent Job

Bengaluru / Bangalore ,

India

4-8 years

Power conversion system Plc Battery management system History DNP3 Fire panel Hvac rtu Process control and automation Quality Center IEC61131-3 standard Modbus TCP Modbus Serial Alarms trend SCADA systems OPC UA Mqtt Networking JIRA Jama Reports Selenium Python

an hour ago

SSE Technology

Permanent Job

Bengaluru / Bangalore ,

India

6-8 years

Quality Center Problem Solving Technical Writing Control GSM Messaging Module Testing Front-end Remedy conformance testing QuickTest Pro Analytical Project Management Attention To Detail Negotiating Architecture Cellular Organizational Conflict Resolution Backend Leadership Java Sdlc UNIX Windows Performance Testing J2EE Linux Loadrunner Mainframe Tandem RDBMS Integration Testing Performance Center Software Design Functional Testing Scripting

a month ago

Sr. SAP FICO Consultant (Onsite: Qatar-min 3 months)

Permanent Job

India

12-14 years

development of reports training material quality center Business Processes existing report Banking functional spec CO Area cost center month endjob FI month end closing project system Documentation change requests Application Maintenance Fi Unit Testing Internal Order Profit Center Forms Sap Fico Consultant Test Scripts Gl User Manual AP AR Asset Accounting Enhancements Integration Testing

4 months ago

Sr. SAP FICO Consultant (Onsite: Qatar-min 3 months)

Permanent Job

India

12-14 years

4 months ago

SAP Testing Lead Consultant

Permanent Job

India

4-10 years

Test Case management SAP SD/OTC Quality Center Test Automation ALM Tfs Qtest Uft JIRA Business Requirements Analysis Qa Tosca Rational Robot Defect Management Selenium

4 months ago

Quality Analyst

Permanent Job

Noida ,

India

1-3 years

US debt collection laws process improvement flow call center customer service philosophy Interpersonal Communication quality and compliance guidelines call handling skills US Collection Written Communication call calibration sessions system expertise Product Knowledge Ms Office Quality Analyst

a day ago

Top MNC BPO in Chandigarh is looking Candidates

Permanent Job , Jobs for Women , Jobs for COVID-19 Layoffs

Chandigarh ,

Mohali

0-5 years

200000 - 300000 INR

Bpo Callcenter Voice Process International Call Center Call Center International Bpo Inbound Customer Service Domestic BPO Trainer Team Leader Quality Analyst Team Leading

14 days ago

Quality Analyst

Permanent Job

Noida ,

India

1-3 years

14 days ago

Team Leader - Service Desk

Permanent Job

Bengaluru / Bangalore ,

India

5-8 years

In-person feedback to reporting agents on daily basis regarding ticket hygiene and operational/procedural hygiene Participate in calibration and collaboration meetings with support function leads both through direct intervention and mentoring Proactive updates to knowledgebase Contact Center Platform handling VOIP Remote desktop troubleshooting Recommend suggestions to improve user self-submit interface Printer Monitor ticket ageing reports and drive team members to work on ageing tickets Identify training needs based on inputs from sources like quality monitoring feedback Identify incident resolution workflows that can be automated based on steps provided in knowledge articles Windows Operating Systems Identify ways to improve efficiency of existing process MDM Create other end devices CCMS and process updates Analysis of available metrics and reports and reviews on Key Performance Indicators Complex troubleshooting FCR analysis - find out controllable resolution errors that could have been resolved at L1 Iso Root cause analysis of escalations and SLA misses Conduct new hire technical and account specific training based on the requirements COTS Applications Provide hands-on assistance to team members in case of issues ITIL v4 Foundation certified preferred Identify troubleshooting steps that can be automated and provide inputs for automation maintain and update account training plan Represent Mphasis delivery on internal and external review meetings Sharepoint Find out controllable resolution errors that could have been resolved at L1 Escalate complex incidents / requests to resolver groups Review and ensure compliance to standards like PCI BCMS by facilitating audits by internal and external teams Attend change meetings and analyze potential impact to Service Desk operations ITSM tool Laptop Office 365 Exchange Server Vpn Identity And Access Management Isms Desktop

28 days ago

Delivery Project Manager

Permanent Job

Bengaluru / Bangalore ,

India

8-12 years

Analytical Thinking risk management Data Analysis project management Consulting Six Sigma Problem Solving Customer Relationship Management Lead Escalation Management contact center technologies quality metrics project management processes Communication Skills statistics packages Professional Services Ms Office

a month ago

Call Centre Agent

Permanent Job

Jaipur ,

India

1-3 years

customer service answering servicing questions freshers job handling customer queries Building Relationships Influence managing and maintaining the clients handling operations Attention To Detail demonstrated consultative experience Call Center Representative Work From Home prompt solutions Bpo Resourceful Back Office custom solutions compliance regulations Part Time quality goals Analytical Mind knowledge of amex card product invoice Orders productivity targets consultative questioning Data Entry chats computer operator google sheets Excel

a month ago

Networks_L3 - LA

Permanent Job

Bengaluru / Bangalore ,

India

7-9 years

Cisco Nexus platform Single Sign-On Nexus technology river bed Class of Service Appliance Ciritx Small & Large scale network design encryptions bigip Port-channel Riverbed Technology Fabric Path Explicit Congestion Notification F5 APM module wan optimization Switching Technology WAN Optimizer Quality Of Service Controller Mst multi-factor authentication Data networks MPLS Network wireless access cloud connectivity IT risks Voice and video over IP Indoor & Outdoor AP Remote Access Services Routing/Switching Differentiated Services Code Point Cisco Data Center products WLAN controllers STP TACAS virtual switch DCB internet filtering Info box Internet Connectivity IWAN Data Packet analysis VN tag RADIUS Packet shaper Rf Vss Wireless Technology AZURE Cloud implementation Citrix Load balancer Network Security Vpc Eigrp VLAN Pvst Multicast Vtp Proxy VRRP Glbp Vdc Ise Site To Site Vpn AWS CCIE Load Balancer Cisco Acs Identity Management Fcoe Infoblox Security Solutions OSPF Cisco Prime Otv Ip Addressing Wireless Technologies Cloud networking Dhcp Server HSRP BGP Routing Protocols F5 Network Designing Ipam

a month ago

Quality Analyst

Permanent Job

Noida ,

India

1-3 years

customer service Call Center Interpersonal Skills process improvement multi-tasking fast-paced environment Work Ethic call handling skills judgment skills US Collection compliance guidelines system expertise call monitoring Communication Skills Product Knowledge quality analyst

5 months ago

Training Program Manager for EMEA/APAC - India

Permanent Job

Bengaluru / Bangalore ,

India

7-9 years

Facilitation Problem-solving Project Management Accuracy Training Program Practice Activities Job Aids Data Analysis Quantifiable Results Instructional Design Video Adult Learning Theory Call Center Technical Support Virtual Instructor-led Workshops Self-paced Learning Resources Learning Initiatives eLearn learning management system Iot Saas Quality

5 months ago

Contact Center QA Bilingual Analyst

Permanent Job

India

1-3 years

English Communication Management Call Quality Standards management review Quality Improvement Data Analysis Spanish QA Contact Center

5 months ago

Quality Analyst

Permanent Job

Noida ,

India

1-3 years

US Collection compliance guidelines Work Ethic Product Knowledge fast-paced environment Call Center judgment skills Interpersonal Skills process improvement multi-tasking system expertise call monitoring customer service call handling skills Communication Skills quality analyst

5 months ago

Robotics Process Automation - Process Analyst (remote)

Permanent Job

Hyderabad / Secunderabad, Telangana ,

India

1-2 years

Word pro-active conflict solving abilities target-oriented German presentation techniques Six Sigma AutomationHub Digitization AI Center global team Communication Skills project management Development Powerpoint solution-oriented change-oriented optimization approach English moderation Process Design innovative automation technologies Process Automation quality-oriented Travel Uipath Rpa Agile Excel Orchestrator

4 months ago

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Work From Home Quality Center Jobs

Embedded Engr II

SSE Technology

Sr. SAP FICO Consultant (Onsite: Qatar-min 3 months)

Sr. SAP FICO Consultant (Onsite: Qatar-min 3 months)

SAP Testing Lead Consultant

Quality Analyst

Top MNC BPO in Chandigarh is looking Candidates

Quality Analyst

Team Leader - Service Desk

Delivery Project Manager

Call Centre Agent

Networks_L3 - LA

Quality Analyst

Training Program Manager for EMEA/APAC - India

Contact Center QA Bilingual Analyst

Quality Analyst

Robotics Process Automation - Process Analyst (remote)