Work From Home Proficient In Ms Office Jobs in Hyderabad Secunderabad Telangana : 1 Work From Home Proficient In Ms Office Job Vacancies in Hyderabad Secunderabad Telangana 2024

Permanent Job

Bengaluru / Bangalore ,

India

2-4 years

Use of Ticketing tool Ability to follow process and procedures. Escalate unknown issues or questions without delay tracks Active listening and probing skills Receiver) set up and connectivity Operating the computer Communication in neutral or American accent over phone and grammar skills 2016 and must have knowledge of O365 Level 1 and 1.5 technical troubleshooting HP Print and Scan via USB OS and Knowledge base navigation Proficient in MS Office 2013 and monitors new and open Incidents until resolution or proper escalation Cisco VPN client support and instant message requests for technical support Knowledge of Wyse thin and zero client support Analytical Skills Email Prompt response to telephone calls Account Management / Password reset Knowledge of remote support tools; i.e. bomgar Effective Business Communication Must have worked on Windows 7 and Windows 10 support for laptops and desktops Documents Experience and or understanding of Virtual Desktop Infrastructure support (Citrix Xen Desktop Supporting issues with Printer installations Desktop Director Strong time management Xen App Remote Desktop Citrix

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Work From Home Proficient In Ms Office Jobs in Hyderabad Secunderabad Telangana

Sr Tech. Support Engineer - SD