Work From Home Operational Reviews Jobs

Supply Chain Analyst

Permanent Job

India

0-2 years

Spend Analysis Consultancy vendor management Hr Marketing supply markets competitive RFI?s/RFPs operational reviews Sourcing supplier negotiations Negotiation Professional services spend Contracting

4 months ago

Systems Analyst(Experience in ORMB platform and Revenue Operations)

Permanent Job

Bengaluru / Bangalore ,

India

5-7 years

Oracle Revenue Management & Billing Subject Matter Expert payment industry Variances actual contractual commitments Operational Efficiency Oracle Customer Care & Billing accounting treatment Data Analysis project management Communication Skills impact assessment forecasted data findings Validation management recommendation project deadlines SOX control requirements financial internal controls accounting background internal controls implementation system and process reviews transaction-based billing CC&B Sdlc Quality Assurance Systems Development Life Cycle Amdocs User Acceptance Testing Excel SAP Testing Ormb Access Agile Methodology

6 days ago

People Partner

Permanent Job

Kota ,

Sabah ,

Malaysia ,

Kota Kinabalu

2-3 years

Learning & Development Organisational Skills Administrative Skills Collaborative people-related systems HR operational role Induction performance reviews Flexible recruitment Attention To Detail remuneration employee exits employment law compliance Engagement problem-solving skills Microsoft Office products Goal Setting Retention Excel

8 days ago

Financial Analyst(Experience in ORMB platform and Revenue Operations)

Permanent Job

Bengaluru / Bangalore ,

India

5-7 years

Oracle Customer Care & Billing accounting background Disciplined actual contractual commitments internal controls implementation Critical Thinking SOX control requirements accounting treatment forecasted Validation project deadlines Communication Skills CC&B Data Analysis management recommendation project management Operational Efficiency Oracle Revenue Management & Billing Subject Matter Expert multi-tasking payment industry transaction-based billing Adaptable financial internal controls system and process reviews Variances impact assessment SAP Systems Development Life Cycle Access Amdocs Ormb Excel Agile Methodology Testing Sdlc User Acceptance Testing Quality Assurance

8 days ago

Team Leader - Service Desk

Permanent Job

Bengaluru / Bangalore ,

India

5-8 years

In-person feedback to reporting agents on daily basis regarding ticket hygiene and operational/procedural hygiene Participate in calibration and collaboration meetings with support function leads both through direct intervention and mentoring Proactive updates to knowledgebase Contact Center Platform handling VOIP Remote desktop troubleshooting Recommend suggestions to improve user self-submit interface Printer Monitor ticket ageing reports and drive team members to work on ageing tickets Identify training needs based on inputs from sources like quality monitoring feedback Identify incident resolution workflows that can be automated based on steps provided in knowledge articles Windows Operating Systems Identify ways to improve efficiency of existing process MDM Create other end devices CCMS and process updates Analysis of available metrics and reports and reviews on Key Performance Indicators Complex troubleshooting FCR analysis - find out controllable resolution errors that could have been resolved at L1 Iso Root cause analysis of escalations and SLA misses Conduct new hire technical and account specific training based on the requirements COTS Applications Provide hands-on assistance to team members in case of issues ITIL v4 Foundation certified preferred Identify troubleshooting steps that can be automated and provide inputs for automation maintain and update account training plan Represent Mphasis delivery on internal and external review meetings Sharepoint Find out controllable resolution errors that could have been resolved at L1 Escalate complex incidents / requests to resolver groups Review and ensure compliance to standards like PCI BCMS by facilitating audits by internal and external teams Attend change meetings and analyze potential impact to Service Desk operations ITSM tool Laptop Office 365 Exchange Server Vpn Identity And Access Management Isms Desktop

28 days ago

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Work From Home Operational Reviews Jobs

Supply Chain Analyst

Systems Analyst(Experience in ORMB platform and Revenue Operations)

People Partner

Financial Analyst(Experience in ORMB platform and Revenue Operations)

Team Leader - Service Desk