189

Work From Home Office Support Jobs in Bhilwara

Team Leader - Service Desk

Permanent Job

Bengaluru / Bangalore ,

India

5-8 years

In-person feedback to reporting agents on daily basis regarding ticket hygiene and operational/procedural hygiene Participate in calibration and collaboration meetings with support function leads both through direct intervention and mentoring Proactive updates to knowledgebase Contact Center Platform handling VOIP Remote desktop troubleshooting Recommend suggestions to improve user self-submit interface Printer Monitor ticket ageing reports and drive team members to work on ageing tickets Identify training needs based on inputs from sources like quality monitoring feedback Identify incident resolution workflows that can be automated based on steps provided in knowledge articles Windows Operating Systems Identify ways to improve efficiency of existing process MDM Create other end devices CCMS and process updates Analysis of available metrics and reports and reviews on Key Performance Indicators Complex troubleshooting FCR analysis - find out controllable resolution errors that could have been resolved at L1 Iso Root cause analysis of escalations and SLA misses Conduct new hire technical and account specific training based on the requirements COTS Applications Provide hands-on assistance to team members in case of issues ITIL v4 Foundation certified preferred Identify troubleshooting steps that can be automated and provide inputs for automation maintain and update account training plan Represent Mphasis delivery on internal and external review meetings Sharepoint Find out controllable resolution errors that could have been resolved at L1 Escalate complex incidents / requests to resolver groups Review and ensure compliance to standards like PCI BCMS by facilitating audits by internal and external teams Attend change meetings and analyze potential impact to Service Desk operations ITSM tool Laptop Office 365 Exchange Server Vpn Identity And Access Management Isms Desktop

24 days ago

Administrative Assistant -Part time

Permanent Job

Remote ,

India

0-2 years

Administrative Support vendor management accounting Data Entry Microsoft Office Suite

a month ago

Systems Engineer | INR

Permanent Job

Delhi ,

India

5-7 years

APs VLANs Problem-solving Security Policies Windows 11 Written And Verbal Communication Skills cyber essentials Customer Support Service Providers client builds/imaging Gdpr Switches Dns Office 365 DHCP Group Policies Windows Server 2016 Tcp/ip Azure Administration Windows 10 network infrastructure Routers Mac Operating Systems Firewalls

a month ago

Systems Engineer | INR

Permanent Job

Chennai ,

India

5-7 years

a month ago

Permanent Job

Bengaluru / Bangalore ,

India

5-7 years

a month ago

Customer Success Associate

Permanent Job

Bengaluru / Bangalore ,

India

1-3 years

Interpersonal Skills Customer Support communication Microsoft Office Suite Problem-solving

a month ago

IT Support Executive

Permanent Job

Mumbai ,

India

0-2 years

customer service office software Autodesk ACC/BIM360 computer systems Computer Support

a month ago

Customer Support Associate

Permanent Job

Indore ,

India

1-3 years

customer service Crm Systems Documentation Order Management Problem Solving e-commerce platforms Microsoft Office Suite technical support Feedback communication team collaboration Product Knowledge mobile applications

a month ago

customer support executive

Permanent Job

Chandigarh ,

India

0-2 years

Problem Solving Customer Support Patience Remote Support Tools Multi-tasking Help Desk Software Communication Microsoft Office Suite

a month ago

Applications Engineer

Permanent Job

Pune ,

India

3-5 years

Cloud hosting environments logs client environment Product related support distributed system client direct Technical Ticketing System Software Pindom Microsoft Operations Framework guidelines Monitoring and Maintenance tasks Implementation Engineering security best practices network troubleshooting strategies Windows certification monitoring technologies SQL Server management Domain Controllers change control procedures change control software Websites Office Backup Azure Microsoft Technologies AWS Os PowerShell Itil Web Applications Iis Application Support Firewalls Nagios Cloudwatch Remote Desktop

a month ago

Technical Service Specialist- Tier 1

Permanent Job

Bengaluru / Bangalore ,

India

1-3 years

customer service English IP network technology Troubleshooting technical helpline Electrical solar electric products Microsoft Office products Electronics Remote Support

a month ago

IT Support Specialist

Permanent Job

Delhi ,

India

1-3 years

11 Microsoft OS Server editions Management Windows Operating systems Remote Support tools Network Protocols Switches Dns Office 365 Firewalls Win 10 DHCP Network Monitoring Tcp/ip Routers Remote Support

a month ago

Sales Co-ordinator

Permanent Job

Vapi ,

India

1-3 years

Sales Support Administrative Support Customer-focused mindset Communication and Coordination Reporting and Analysis Order Processing crm software Microsoft Office Suite

a month ago

Customer Support Executive Intern

Permanent Job

Chennai ,

India

0-2 years

customer service resolving issues Empathy Multitasking Verbal Communication product features Sales inquiries customer support software Teamwork Written Communication problem-solving abilities customer needs Microsoft Office Suite Patience Communication Skills

a month ago

Service Desk Associate (International Voice Support)

Permanent Job

Bengaluru / Bangalore ,

India

1-4 years

Field Engineering customer service professionalism Solutions Multitasking Tech Support Voice Process Ms Applications insight judgment skills Remote Support Engineering staff Coordination Skills Hardware Microsoft Office Suite Networking Operating Systems It Service Desk

Permanent Job

Delhi ,

India

0-2 years

CRM Tools B2b Lead Generation Client Outreach Sales Support CRM Management Market Analysis Reporting Ms Office

a month ago

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Work From Home Office Support Jobs in Bhilwara

Team Leader - Service Desk

Administrative Assistant -Part time

Systems Engineer | INR

Systems Engineer | INR

Systems Engineer | INR

Events Coordinator

customer support executive

customer support executive

customer support executive

HR (Human Resources) Intern

Systems Engineer | INR

Customer Success Associate

IT Support Executive

Customer Support Associate

customer support executive

Applications Engineer

Technical Service Specialist- Tier 1

IT Support Specialist

Sales Co-ordinator

Customer Support Executive Intern

Service Desk Associate (International Voice Support)

Service Desk Associate (International Voice Support)

Technical Support Voice

Online Sales (B2B)

Online Sales (B2B)