142

Work From Home Metrics Management Jobs in Chennai

Team Leader - Service Desk

Permanent Job

Bengaluru / Bangalore ,

India

5-8 years

In-person feedback to reporting agents on daily basis regarding ticket hygiene and operational/procedural hygiene Participate in calibration and collaboration meetings with support function leads both through direct intervention and mentoring Proactive updates to knowledgebase Contact Center Platform handling VOIP Remote desktop troubleshooting Recommend suggestions to improve user self-submit interface Printer Monitor ticket ageing reports and drive team members to work on ageing tickets Identify training needs based on inputs from sources like quality monitoring feedback Identify incident resolution workflows that can be automated based on steps provided in knowledge articles Windows Operating Systems Identify ways to improve efficiency of existing process MDM Create other end devices CCMS and process updates Analysis of available metrics and reports and reviews on Key Performance Indicators Complex troubleshooting FCR analysis - find out controllable resolution errors that could have been resolved at L1 Iso Root cause analysis of escalations and SLA misses Conduct new hire technical and account specific training based on the requirements COTS Applications Provide hands-on assistance to team members in case of issues ITIL v4 Foundation certified preferred Identify troubleshooting steps that can be automated and provide inputs for automation maintain and update account training plan Represent Mphasis delivery on internal and external review meetings Sharepoint Find out controllable resolution errors that could have been resolved at L1 Escalate complex incidents / requests to resolver groups Review and ensure compliance to standards like PCI BCMS by facilitating audits by internal and external teams Attend change meetings and analyze potential impact to Service Desk operations ITSM tool Laptop Office 365 Exchange Server Vpn Identity And Access Management Isms Desktop

24 days ago

Campaign Manager

Permanent Job

Visakhapatnam ,

India

2-4 years

Client Handling Communication Skills Project management multivariant testing a/b testing Email Marketing Campaign Management Metrics Analysis Marketing Automation

23 days ago

Assistant Vice President, Operations

Permanent Job

Jaipur

10-15 years

Accounts Payable diversity Supplier Satisfaction Operations smart automation inclusion I2P analytical process improvement Innovation project management Integrity Business Metrics I2P processes respect Retail environment business life cycle Customer Focus communication latest technologies Team Management Quantitative data Prioritization metrics

27 days ago

Assistant Vice President, Operations

Permanent Job

Jodhpur

10-15 years

27 days ago

Manager - Customer Success Managers- Remote (Mumbai/Bangalore)

Permanent Job

India

2-6 years

B2B SaaS upsell expansion opportunities Guardicore platform Risk deploying software technical account management customer health metrics Sales Enterprise customers complex technical challenges Product Support teams Troubleshooting Business Reviews B2B SaaS customer success Client Relationships timely resolution People Management Data Center Customer Success Cybersecurity

27 days ago

Manager, Digital Sales (NA Region)

Permanent Job

Remote ,

India

10-12 years

Marketing campaigns Subscription management Sales Operations sales coaching Sales data analysis Marketing leads sales metrics Marketing data analysis Sales Forecasting Sales Management Sales team management Digital Sales Marketing feedback analysis Sales processes sales pipeline management Marketing proposals Sales Presentations Customer Success

a month ago

Director, Product Management

Permanent Job

Remote ,

India

8-10 years

product strategy Product Management Customer Insights Process Improvement operational support Recruitment Mentorship Product Execution Cross-functional Collaboration Market Analysis Product Metrics Agile Methodology

a month ago

PR and Business Manager

Permanent Job

Delhi ,

Hyderabad / Secunderabad, Telangana ,

Bengaluru / Bangalore ,

Chennai ,

Kolkata ,

Mumbai ,

Pune ,

India

3-5 years

web traffic metrics CRMs virtual tools Public Relations Journalism brand management Marketing Communications social media analytics brand marketing Social Media Management influencer and community outreach project management tools

a month ago

Social Media Executive

Permanent Job

Gurugram ,

Gurgaon / Gurugram ,

India

0-3 years

web traffic metrics Data Analysis Verbal Communication analytics tools Content Creation social media management tools industry-specific social media strategies graphic design tools social media platforms paid social media campaigns Written Communication SEO

a month ago

Execution Team Lead, Order Management

Permanent Job

Pune ,

India

7-8 years

Building sustainability Procurement performance metrics Cost modelling Sourcing Strategy Process Improvement Supplier Selection Compliance and Risk Management Commercial Acumen Sustainability awareness and action Negotiation planning and preparation Digital fluency Value creation and management Category spend profiling Supplier Management Reporting and Analysis Market Analysis Stakeholder Management Category Strategy Communication Analytical Thinking Agreements and negotiations Decision Making

a month ago

Sr Technical Product Manager

Permanent Job

Bengaluru / Bangalore ,

India

3-5 years

Product Management technical product manager e-commerce domain experience Analytical Skills experimentation-driven organizations Amazon Sellers platform metrics Sql

a month ago

Business Development Executive

Permanent Job

India

1-2 years

goal-oriented mindset Exceptional written and verbal communication skills Discovery Calls Equal Opportunity Employer Outbound Call/Email/Mail Campaigns results-driven approach Sales Quotas outbound sales initiatives organizational and time management skills Bachelor?s degree designated workplace Follow up with prospects content development Lead Generation up-to-date profiles healthcare industry KPIs Build trust and credibility Account Management Healthcare sales outbound tele-prospecting home office setup Business Acumen inbound inquiries New Business Development consultative sales experience Self-motivated Qualify sales prospects market research BDR metrics Demonstrations Listen and interpret Hubspot Saas

a month ago

Regional Procurement Support Manager, SEND Operations (GTFBA)

Permanent Job

Bengaluru / Bangalore ,

India

3-5 years

metrics reporting savings KPI Supplier Scorecards Sales Pipeline Data Interpretation High-Tech Products/Services Partnership Management Online Advertising Cross Border Logistics Price Index Benchmarking Supplier Management Inventory Management Stakeholder Management Budgetary Targets Business Development Salesforce Negotiation Carrier/Vendor Metrics Model Contract Management Procurement Operations Category Metrics Vendor Relationship Management Value Performance Monitoring

a month ago

Human Resource Internship

Permanent Job

Pune ,

India

1-3 years

employee turnover rates employee files Training Development employee onboarding Hr Policies performance management HR metrics

a month ago

Human Resource Internship

Permanent Job

Pune ,

India

1-3 years

employee turnover rates employee files Training Development human resource policies employee onboarding performance management HR metrics

a month ago

Senior Manager, Clinical Operations

Permanent Job

Mumbai ,

India

5-7 years

Communication Skills Leadership ICH Guidelines Resource Allocation Clinical Research Project Management performance metrics Human Resource Management Clinical Trial Management Clinical Trial Execution Gcp

a month ago

Operations Manager

Permanent Job

Bengaluru / Bangalore ,

India

4-6 years

Project Management Issue Resolution Cross-functional Collaboration Process Improvement Stakeholder Communication Risk Management Metrics and Reporting Long-term Planning

a month ago

Director, Service Support (Hybrid)

Permanent Job

Bengaluru / Bangalore ,

India

15-17 years

Relationship Building Interpersonal Skills Account Management Strategic Thinking performance indicators Stakeholder Management program management workflow efficiency value to stakeholders communication operational metrics service delivery

a month ago

eCommerce Marketing Manager

Permanent Job

Delhi ,

Hyderabad / Secunderabad, Telangana ,

Bengaluru / Bangalore ,

Chennai ,

Kolkata ,

Mumbai ,

Pune ,

India

5-7 years

Digital Marketing Analytics performance metrics project management Leadership communication Budget Management Shopify

a month ago

Delivery Project Manager

Permanent Job

Bengaluru / Bangalore ,

India

8-12 years

Analytical Thinking risk management Data Analysis project management Consulting Six Sigma Problem Solving Customer Relationship Management Lead Escalation Management contact center technologies quality metrics project management processes Communication Skills statistics packages Professional Services Ms Office

a month ago

Senior Digital Project Manager

Permanent Job

India

5-7 years

Email content PowerPoint presentations Project management Process Improvements Metrics reports Client Management Email Marketing Communication Skills Onsite/offshore delivery model email clients Salesforce Marketing Cloud QA testing

a month ago

Technical Support Specialist

Permanent Job

Hyderabad / Secunderabad, Telangana ,

India

1-2 years

driver installation ms teams Share Point incident management lifecycle bsod remedy active directory service requests bit locker Troubleshooting incidents communication sla Ticketing Tool microsoft exchange Control M service now metrics Office 365

a month ago

Finance Shared Services Senior Manager

Permanent Job

Bengaluru / Bangalore ,

India

10-12 years

billing and accounting technologies analytical rapport Policies Risk Mitigation technology systems Problem-solving Audit Leadership Internal Controls chartered accountant Innovation Team Management Business Time Management lifetime learning best practices Data Maintenance Strategy Travel remote team management billing accounting Influence Mba Finance training programs Written judgment Relationships erp system administration coaching communication Public Accounting internal metrics accounts receivable Organizational Accounts Payable service standards articulate process improvement Verbal executive presence Professional Services Microsoft Office

a month ago

Manager Inside Sales

Permanent Job

Delhi ,

Hyderabad / Secunderabad, Telangana ,

Bengaluru / Bangalore ,

Chennai ,

Kolkata ,

Mumbai ,

Pune ,

India

10-12 years

a month ago

SQA Delivery Assurance IRC242379

Permanent Job

Noida ,

India

Fresher

Project Management Risk Management streamline processes Disciplined Agile Delivery Waterfall / Agile Agile & SDLC methodologies Data Analysis Product Metrics and KPIs RISK Analyse project management knowledge Stakeholder Management Agile Practices Estimations Communications Quality Assurance Excel JIRA

a month ago

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Work From Home Metrics Management Jobs in Chennai

Team Leader - Service Desk

Campaign Manager

Assistant Vice President, Operations

Assistant Vice President, Operations

Manager - Customer Success Managers- Remote (Mumbai/Bangalore)

Manager, Digital Sales (NA Region)

Director, Product Management

PR and Business Manager

Social Media Executive

Execution Team Lead, Order Management

Sr Technical Product Manager

Business Development Executive

Regional Procurement Support Manager, SEND Operations (GTFBA)

Human Resource Internship

Human Resource Internship

Senior Manager, Clinical Operations

Operations Manager

Director, Service Support (Hybrid)

eCommerce Marketing Manager

Delivery Project Manager

Senior Digital Project Manager

Technical Support Specialist

Finance Shared Services Senior Manager

Manager Inside Sales

SQA Delivery Assurance IRC242379