Work From Home Itsm Tool Management Jobs in Bengaluru Bangalore

Senior Network Security Engineer

Permanent Job

Bengaluru / Bangalore ,

India

6-8 years

FortiManager AlgoSec JunOS Manager firewall products Firewall analyzer tool VPN concepts Skybox panorama Checkpoint Mgmt Server R80 Communication Skills Itsm Osi Layers Splunk Incident Management Ips Jira Network Security Technologies Nnm Change management Ids Itil Processes Problem Management

6 days ago

IT Asset Management Associate

Permanent Job

Chennai ,

India

3-5 years

IT Asset Lifecycle Management Flexera tool Model Management ITSM/ITIL frameworks Analytics Servicenow Hardware Asset Management Excel Software Asset Management

5 days ago

Senior Information Security Analyst

Permanent Job

Bengaluru / Bangalore ,

India

8-10 years

AlgoSec US Shift VPN concepts IT Operation tools Skybox security log analyze Communication Skills firewall products Firewall analyzer tool Change control process Checkpoint IPS technologies 24/7 on-call rotation Fortinet Cisco Asa Splunk Juniper Nnm Change management Ids Problem Management Itsm Osi Layers Incident Management Jira Network Security Technologies Palo Alto Itil Processes

a day ago

Information Security Specialist

Permanent Job

Bengaluru / Bangalore ,

India

0-2 years

AlgoSec US Shift VPN concepts IT Operation tools Skybox security log analyze Communication Skills firewall products Firewall analyzer tool Bengaluru jobs Change control process Checkpoint IPS technologies India jobs 24/7 on-call rotation Fortinet Cisco Asa Splunk Slas Juniper Nnm Change management Ids Problem Management Itsm Osi Layers Incident Management Jira Network Security Technologies Palo Alto Itil Processes Alerts

a day ago

IT Asset Management Associate

Permanent Job

Chennai ,

India

3-5 years

lifecycle management Flexera tool Analytics AMDB Model Management Servicenow Itsm Hardware Asset Management Itil It Asset Management Cmdb Excel Software Asset Management

12 days ago

Team Leader - Service Desk

Permanent Job

Bengaluru / Bangalore ,

India

5-8 years

In-person feedback to reporting agents on daily basis regarding ticket hygiene and operational/procedural hygiene Participate in calibration and collaboration meetings with support function leads both through direct intervention and mentoring Proactive updates to knowledgebase Contact Center Platform handling VOIP Remote desktop troubleshooting Recommend suggestions to improve user self-submit interface Printer Monitor ticket ageing reports and drive team members to work on ageing tickets Identify training needs based on inputs from sources like quality monitoring feedback Identify incident resolution workflows that can be automated based on steps provided in knowledge articles Windows Operating Systems Identify ways to improve efficiency of existing process MDM Create other end devices CCMS and process updates Analysis of available metrics and reports and reviews on Key Performance Indicators Complex troubleshooting FCR analysis - find out controllable resolution errors that could have been resolved at L1 Iso Root cause analysis of escalations and SLA misses Conduct new hire technical and account specific training based on the requirements COTS Applications Provide hands-on assistance to team members in case of issues ITIL v4 Foundation certified preferred Identify troubleshooting steps that can be automated and provide inputs for automation maintain and update account training plan Represent Mphasis delivery on internal and external review meetings Sharepoint Find out controllable resolution errors that could have been resolved at L1 Escalate complex incidents / requests to resolver groups Review and ensure compliance to standards like PCI BCMS by facilitating audits by internal and external teams Attend change meetings and analyze potential impact to Service Desk operations ITSM tool Laptop Office 365 Exchange Server Vpn Identity And Access Management Isms Desktop

26 days ago

Sr Engineer, InfoSec Engineering

Permanent Job

Chennai ,

India

2-5 years

beanshell MFA ITSM Ticketing Tool Privilege Access Management Chef drone BeyondTrust CI/CD Saml Windows Ansible Java Git Ping Jenkins Cyberark Python Rsa C# PowerShell Identity And Access Management Sso Linux Terraform

a month ago

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Work From Home Itsm Tool Management Jobs in Bengaluru Bangalore

Senior Network Security Engineer

IT Asset Management Associate

Senior Information Security Analyst

Information Security Specialist

IT Asset Management Associate

Team Leader - Service Desk

Sr Engineer, InfoSec Engineering