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6
Work From Home Isms Jobs in Chennai
ISMS Implementer Security Operations
YOROSIS Technologies
Permanent Job
Coimbatore
,
India
1-2 years
Risk Treatment plans
Policies
Product Management
NIST CSF
Guidelines
IT compliance requirements
SOC 2
CCPA
soc 1
Processes
NYDFS
Leadership
IT risk awareness
Engineering
Architecture
project management
Vendor Risk Assessments
Verbal Communication
Standards
Written Communication
NY SHIELD
Gdpr
Hipaa
Iso 27001
Support
Change Management
Cloud Operations
a month ago
Team Leader - Service Desk
Mphasis
Permanent Job
Bengaluru / Bangalore
,
India
5-8 years
In-person feedback to reporting agents on daily basis regarding ticket hygiene and operational/procedural hygiene
Participate in calibration and collaboration meetings with support function leads
both through direct intervention and mentoring
Proactive updates to knowledgebase
Contact Center Platform handling
VOIP
Remote desktop troubleshooting
Recommend suggestions to improve user self-submit interface
Printer
Monitor ticket ageing reports and drive team members to work on ageing tickets
Identify training needs based on inputs from sources like quality monitoring feedback
Identify incident resolution workflows that can be automated based on steps provided in knowledge articles
Windows Operating Systems
Identify ways to improve efficiency of existing process
MDM
Create
other end devices
CCMS and process updates
Analysis of available metrics and reports and reviews on Key Performance Indicators
Complex troubleshooting
FCR analysis - find out controllable resolution errors that could have been resolved at L1
Iso
Root cause analysis of escalations and SLA misses
Conduct new hire technical and account specific training based on the requirements
COTS Applications
Provide hands-on assistance to team members in case of issues
ITIL v4 Foundation certified preferred
Identify troubleshooting steps that can be automated and provide inputs for automation
maintain and update account training plan
Represent Mphasis delivery on internal and external review meetings
Sharepoint
Find out controllable resolution errors that could have been resolved at L1
Escalate complex incidents / requests to resolver groups
Review and ensure compliance to standards like PCI
BCMS by facilitating audits by internal and external teams
Attend change meetings and analyze potential impact to Service Desk operations
ITSM tool
Laptop
Office 365
Exchange Server
Vpn
Identity And Access Management
Isms
Desktop
24 days ago
Support Engineer
Hypersonix Inc.
Permanent Job
India
4-6 years
Anti-virus Administration
O365 Administration
ITIL Incident
anti-virus programs
Change and Problem Management
Intune L1 Support
ITIL foundation V3
network security practices
ISMS or ISO knowledge
Azure Active Directory Administration
Windows
Linux
Jira Administration
Mac Os
3 months ago
Assistant Manager - Operations
WNS
Permanent Job
Bengaluru / Bangalore
,
India
0-2 years
ISO policy awareness
analytical
process training
query handling
process improvement
communication
Problem Solving
Quality Checks
Domain Knowledge
Isms
5 months ago
Analyst, Digital Privacy & Compliance
HARMAN India
Permanent Job
Bengaluru / Bangalore
,
India
2-3 years
compliance controls
Regulatory
policy adherence
Interpersonal Skills
Security
audit handling
Internal Audits
audit evidence documentation
communication
change management
Isms
User Management
4 months ago
Remote Cyber Security Analyst
Securemation
Permanent Job
India
0-2 years
risk reduction
Pen Testing
Identity & Access Management solutions
Enterprise Security Architectures
CisoZen
ISO 27002
Threat and Risk assessments
compliance checks
Vulnerability Management
Firewalls
Incident Response
Isms
Iso 27001
Security Controls
Siem
5 months ago
1
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