Work From Home Isms Jobs

ISMS Implementer Security Operations

Permanent Job

Coimbatore ,

India

1-2 years

Risk Treatment plans Policies Product Management NIST CSF Guidelines IT compliance requirements SOC 2 CCPA soc 1 Processes NYDFS Leadership IT risk awareness Engineering Architecture project management Vendor Risk Assessments Verbal Communication Standards Written Communication NY SHIELD Gdpr Hipaa Iso 27001 Support Change Management Cloud Operations

a month ago

Team Leader - Service Desk

Permanent Job

Bengaluru / Bangalore ,

India

5-8 years

In-person feedback to reporting agents on daily basis regarding ticket hygiene and operational/procedural hygiene Participate in calibration and collaboration meetings with support function leads both through direct intervention and mentoring Proactive updates to knowledgebase Contact Center Platform handling VOIP Remote desktop troubleshooting Recommend suggestions to improve user self-submit interface Printer Monitor ticket ageing reports and drive team members to work on ageing tickets Identify training needs based on inputs from sources like quality monitoring feedback Identify incident resolution workflows that can be automated based on steps provided in knowledge articles Windows Operating Systems Identify ways to improve efficiency of existing process MDM Create other end devices CCMS and process updates Analysis of available metrics and reports and reviews on Key Performance Indicators Complex troubleshooting FCR analysis - find out controllable resolution errors that could have been resolved at L1 Iso Root cause analysis of escalations and SLA misses Conduct new hire technical and account specific training based on the requirements COTS Applications Provide hands-on assistance to team members in case of issues ITIL v4 Foundation certified preferred Identify troubleshooting steps that can be automated and provide inputs for automation maintain and update account training plan Represent Mphasis delivery on internal and external review meetings Sharepoint Find out controllable resolution errors that could have been resolved at L1 Escalate complex incidents / requests to resolver groups Review and ensure compliance to standards like PCI BCMS by facilitating audits by internal and external teams Attend change meetings and analyze potential impact to Service Desk operations ITSM tool Laptop Office 365 Exchange Server Vpn Identity And Access Management Isms Desktop

28 days ago

Assistant Manager - Operations

Permanent Job

Bengaluru / Bangalore ,

India

0-2 years

ISO policy awareness analytical process training query handling process improvement communication Problem Solving Quality Checks Domain Knowledge Isms

5 months ago

Support Engineer

Permanent Job

India

4-6 years

Anti-virus Administration O365 Administration ITIL Incident anti-virus programs Change and Problem Management Intune L1 Support ITIL foundation V3 network security practices ISMS or ISO knowledge Azure Active Directory Administration Windows Linux Jira Administration Mac Os

3 months ago

Analyst, Digital Privacy & Compliance

Permanent Job

Bengaluru / Bangalore ,

India

2-3 years

compliance controls Regulatory policy adherence Interpersonal Skills Security audit handling Internal Audits audit evidence documentation communication change management Isms User Management

5 months ago

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Work From Home Isms Jobs

ISMS Implementer Security Operations

Team Leader - Service Desk

Assistant Manager - Operations

Support Engineer

Analyst, Digital Privacy & Compliance