Work From Home Incident Handling Jobs in Ahmedabad

Senior Engineer, Information Security

Permanent Job

Bengaluru / Bangalore ,

India

3-4 years

Incident lifecycle Security Orchestration SOAR Cloud Forensics System Forensics EDR Solutions network forensics Cybersecurity Unix Windows Incident Handling Threat Intelligence Siem Python Malware Analysis Web Server

8 days ago

Vulnerability Management Analyst, Remote India Position

Permanent Job

India

2-4 years

SIEM technologies Breach Response Testing pen testing Qualys scan findings Qualys Cloud Threat Intelligence Tracking Honeypot deployment Vulnerability Management Threat Analysis Security Solutions Incident Handling

28 days ago

Senior Associate Security Platform Engineer

Permanent Job

Bengaluru / Bangalore ,

India

3-5 years

LAN technologies security tools CSIRT Operations network forensics security infrastructure log collection mechanism Security Architecture security engineering security incident handling Soc Windows Ips Firewall Proxy Linux Ids Siem Computer Forensics

a month ago

Senior Associate Security Platform Engineer

Permanent Job

Bengaluru / Bangalore ,

India

3-5 years

LAN technologies security tools CSIRT Operations network forensics security infrastructure security engineering security incident handling Soc Windows Ips Firewall Proxy Linux Ids Siem Computer Forensics

a month ago

IAM Operations - OneIdentity/SailPoint/Okta

Permanent Job

Pune ,

India

3-5 years

IAM concepts Problem Windows Server technologies risks Security change process handling One Identity Governance Dns Network Technologies MS SQL Microsoft Active Directory Iam Tcp/ip Incident

7 days ago

Team Leader - Service Desk

Permanent Job

Bengaluru / Bangalore ,

India

5-8 years

In-person feedback to reporting agents on daily basis regarding ticket hygiene and operational/procedural hygiene Participate in calibration and collaboration meetings with support function leads both through direct intervention and mentoring Proactive updates to knowledgebase Contact Center Platform handling VOIP Remote desktop troubleshooting Recommend suggestions to improve user self-submit interface Printer Monitor ticket ageing reports and drive team members to work on ageing tickets Identify training needs based on inputs from sources like quality monitoring feedback Identify incident resolution workflows that can be automated based on steps provided in knowledge articles Windows Operating Systems Identify ways to improve efficiency of existing process MDM Create other end devices CCMS and process updates Analysis of available metrics and reports and reviews on Key Performance Indicators Complex troubleshooting FCR analysis - find out controllable resolution errors that could have been resolved at L1 Iso Root cause analysis of escalations and SLA misses Conduct new hire technical and account specific training based on the requirements COTS Applications Provide hands-on assistance to team members in case of issues ITIL v4 Foundation certified preferred Identify troubleshooting steps that can be automated and provide inputs for automation maintain and update account training plan Represent Mphasis delivery on internal and external review meetings Sharepoint Find out controllable resolution errors that could have been resolved at L1 Escalate complex incidents / requests to resolver groups Review and ensure compliance to standards like PCI BCMS by facilitating audits by internal and external teams Attend change meetings and analyze potential impact to Service Desk operations ITSM tool Laptop Office 365 Exchange Server Vpn Identity And Access Management Isms Desktop

28 days ago

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Work From Home Incident Handling Jobs in Ahmedabad

Senior Engineer, Information Security

Vulnerability Management Analyst, Remote India Position

Senior Associate Security Platform Engineer

Senior Associate Security Platform Engineer

IAM Operations - OneIdentity/SailPoint/Okta

Team Leader - Service Desk