Work From Home Five9 Jobs

Business Analyst Manager - Contact Center

Permanent Job

Pune ,

India

5-8 years

Customer-Service Standards Business Analyst performance metrics system improvements operational improvement Contact Center Trends Patterns Wfm WFO Forecasting five9 Analytical Skills Data Insights Team Leadership Problem-Solving Abilities Reporting Analytics Service Levels Communication Skills Continuous Learning Call Center technical proficiency Project Management Collaboration Data Analysis BI Data Science Agile Methodologies

3 months ago

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Work From Home Five9 Jobs

Business Analyst Manager - Contact Center