Work From Home Desktop Troubleshooting Jobs in Chennai

Team Leader - Service Desk

Permanent Job

Bengaluru / Bangalore ,

India

5-8 years

In-person feedback to reporting agents on daily basis regarding ticket hygiene and operational/procedural hygiene Participate in calibration and collaboration meetings with support function leads both through direct intervention and mentoring Proactive updates to knowledgebase Contact Center Platform handling VOIP Remote desktop troubleshooting Recommend suggestions to improve user self-submit interface Printer Monitor ticket ageing reports and drive team members to work on ageing tickets Identify training needs based on inputs from sources like quality monitoring feedback Identify incident resolution workflows that can be automated based on steps provided in knowledge articles Windows Operating Systems Identify ways to improve efficiency of existing process MDM Create other end devices CCMS and process updates Analysis of available metrics and reports and reviews on Key Performance Indicators Complex troubleshooting FCR analysis - find out controllable resolution errors that could have been resolved at L1 Iso Root cause analysis of escalations and SLA misses Conduct new hire technical and account specific training based on the requirements COTS Applications Provide hands-on assistance to team members in case of issues ITIL v4 Foundation certified preferred Identify troubleshooting steps that can be automated and provide inputs for automation maintain and update account training plan Represent Mphasis delivery on internal and external review meetings Sharepoint Find out controllable resolution errors that could have been resolved at L1 Escalate complex incidents / requests to resolver groups Review and ensure compliance to standards like PCI BCMS by facilitating audits by internal and external teams Attend change meetings and analyze potential impact to Service Desk operations ITSM tool Laptop Office 365 Exchange Server Vpn Identity And Access Management Isms Desktop

24 days ago

Desktop Engineer

Permanent Job

Thiruvananthapuram ,

Thiruvananthapuram / Trivandrum ,

India

0-2 years

Troubleshooting microsoft certified: modern desktop administrator Hardware desktop imaging tools communication Problem-solving active directory Software Desktop Remote Desktop Support Group Policies Comptia A+ desktop virtualization Operating Systems

5 days ago

Field Software Sales Executive

Permanent Job

Chennai ,

India

6-8 years

Saas Sales Experience with remote desktop applications and help desk software Hardware and Network Configuration Field Sales Software Installation and Training SOFTWARE SALES EXECUTIVE Basic knowledge of networking principles and operating systems Point Of Sale (POS) Systems Communication and troubleshooting skills Retail Sales Software As A Service (SaaS) Excellent problem-solving It Sales Software Sales

4 days ago

Senior Remote Engineer

Permanent Job

Bengaluru / Bangalore ,

India

0-2 years

printer configurations Collaboration remote desktop tools switching Problem-solving Customer Service Orientation Communication Skills incident ticketing systems Teamwork Analytical Skills collaboration tools end-user computing troubleshooting tools Prioritization Networking Windows Network Monitoring Video Conferencing Mobile Devices Software Applications routing Macos Tcp/ip Dns Vlans Hardware Troubleshooting DHCP

6 days ago

Analyst - Infrastructure Support

Permanent Job

Delhi ,

India

3-7 years

OneDrive Networking Skills Knowledge of Follow-me printing solution is preferred. Windows 10/11 virtual desktop Vendor Management Sharepoint Hands on experience with network gears (Switch MAC Computers Troubleshooting and maintenance of Local Area Network and Wireless Network. Setup and troubleshooting network printers Teams Enterprise Voice and Video Microsoft Inune Teams Servicenow Router Mobile Devices Access Points Azure Active Directory

3 days ago

Sr. Process Associate - Purchase to Pay

Permanent Job

Bengaluru / Bangalore ,

India

2-4 years

Troubleshooting Microsoft Certified Professional (MCP Software Hardware Windows Comptia A+ Remote Desktop Support Network Mac

10 hours ago

IT Support Engineer

Permanent Job

Chennai ,

India

0-5 years

Clients Android Devices resolution Multi Factor Authentication customers Chromebook networking technology communication Email Support diagnose issues self-service tickets Telephone Active Directory account unlock project artifacts Customer Support remote management software Citrix Virtual Desktop Instances application/system password resets Chat Troubleshooting workflow model Windows Rsa Microsoft Office Ios Apple

3 days ago

Senior Remote Engineer

Permanent Job

Bengaluru / Bangalore ,

India

0-2 years

6 days ago

Senior Remote Engineer

Permanent Job

Bengaluru / Bangalore ,

India

0-2 years

printer configurations prioritize Collaboration remote desktop tools switching Problem-solving manage multiple tasks Customer Service Orientation incident ticketing systems Teamwork Analytical Skills collaboration tools meet deadlines end-user computing Work Under Pressure troubleshooting tools Networking Windows Network Monitoring Video Conferencing Mobile Devices Software Applications routing Macos Tcp/ip Dns Vlans Hardware Troubleshooting DHCP

9 days ago

Desktop Support Engineer

Permanent Job

Gurgaon / Gurugram ,

Permanent Job

Bengaluru / Bangalore ,

India

0-2 years

collaboration tools Problem-solving Printer Configurations Remote Desktop Tools Incident Ticketing Systems Customer Service Orientation Analytical Skills Switching Communication Skills Troubleshooting Tools Collaboration Teamwork Mobile Devices Software Applications Dns Windows DHCP Macos Tcp/ip Hardware Troubleshooting Network Monitoring Routing Video Conferencing Vlans

a month ago

Service Delivery Client Engineering -Remote Engineer (L1)

Permanent Job

Bengaluru / Bangalore ,

India

0-2 years

a month ago

IT Service Desk Analyst

Permanent Job

Bengaluru / Bangalore ,

India

2-4 years

Communication Skill Unix/Linux OS troubleshooting ServiceNow tool Customer Service Windows Desktop OS Active Directory Laptop troubleshooting ITSM process Problem Solving O365 Exchange

a month ago

IT Executive

Permanent Job

Gurgaon / Gurugram ,

India

0-2 years

Active Directory PC Desktop Systems Inventory Management Troubleshooting Wi-Fi network connectivity Desktop Support Remote Desktop Office365 Vpn Hardware Maintenance

a month ago

CCTV Technician

Permanent Job

Thane ,

India

2-4 years

DVR printer Troubleshooting commercial alarm systems NVR audio surveillance equipment Cctv Pc Hardware Desktop network connectivity

a month ago

Openings for Desktop Support Engineer (Male)

Permanent Job

Chennai ,

Kanchipuram

Fresher

Confidential

Installation Software Active Directory Hardware Troubleshooting Networking Tcp/ip Windows Ms Office Remote Desktop

a month ago

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Work From Home Desktop Troubleshooting Jobs in Chennai

Team Leader - Service Desk

Desktop Engineer

Field Software Sales Executive

Senior Remote Engineer

Analyst - Infrastructure Support

Sr. Process Associate - Purchase to Pay

IT Support Engineer

Senior Remote Engineer

Senior Remote Engineer

Desktop Support Engineer

Information Technology Support Specialist

Desktop Support & System Administrator

Sr Tech. Support Engineer - SD

Service Desk Engineer

Product Solution Engineer

Applications Engineer

Hiring for Desktop Support Engineer Role (Male)

Desktop Support Engineer

IT Manager

Service Delivery Client Engineering -Remote Engineer (L1)

Service Delivery Client Engineering -Remote Engineer (L1)

IT Service Desk Analyst

IT Executive

CCTV Technician

Openings for Desktop Support Engineer (Male)