186

Work From Home Desktop Support Jobs in Navi Mumbai

Technical Support Manager

Permanent Job

Pune ,

India

10-12 years

VAPT analysis SSL certificates VPNs gateways Windows kernel Drivers escalations Packet data analysing ITIL3 ITIL4 End point security OWASP Application Security Guidelines Debug view support ticketing tools Documentations Virtualization products Client-side operating systems Desktop as service Active directory Power-shell scripting http analyser Container technologies Windows sys- internals tools reverse proxy solutions Win 2016/19/22 UTMS Windows Server operating systems L2 Ticket tracking tools Service level management tools network monitoring commands Linux flavors Group Policies Networking Dlp File Servers Firewalls Remote Desktop Services DHCP Batch Azure Cloud Tls Azure Virtual Desktop Server Operating Systems Wireshark L1 Routing Nmap SSL Mac Operating Systems Kubernetes SLA Dns Powershell Scripting It Infrastructure Tomcat Nginx Linux Shell Scripting Python Fsmo Roles Apache Storage Iis Linux

17 days ago

IT Support Specialist

Permanent Job

Pune ,

India

1-3 years

JIRA administrator certification Microsoft Tools remote desktop tools Google Workspace JAMF remote support solutions O365 management Dns Windows DHCP Microsoft 365 Vpn Linux Macos Tcp/ip Jira Administration

17 days ago

Team Leader - Service Desk

Permanent Job

Bengaluru / Bangalore ,

India

5-8 years

In-person feedback to reporting agents on daily basis regarding ticket hygiene and operational/procedural hygiene Participate in calibration and collaboration meetings with support function leads both through direct intervention and mentoring Proactive updates to knowledgebase Contact Center Platform handling VOIP Remote desktop troubleshooting Recommend suggestions to improve user self-submit interface Printer Monitor ticket ageing reports and drive team members to work on ageing tickets Identify training needs based on inputs from sources like quality monitoring feedback Identify incident resolution workflows that can be automated based on steps provided in knowledge articles Windows Operating Systems Identify ways to improve efficiency of existing process MDM Create other end devices CCMS and process updates Analysis of available metrics and reports and reviews on Key Performance Indicators Complex troubleshooting FCR analysis - find out controllable resolution errors that could have been resolved at L1 Iso Root cause analysis of escalations and SLA misses Conduct new hire technical and account specific training based on the requirements COTS Applications Provide hands-on assistance to team members in case of issues ITIL v4 Foundation certified preferred Identify troubleshooting steps that can be automated and provide inputs for automation maintain and update account training plan Represent Mphasis delivery on internal and external review meetings Sharepoint Find out controllable resolution errors that could have been resolved at L1 Escalate complex incidents / requests to resolver groups Review and ensure compliance to standards like PCI BCMS by facilitating audits by internal and external teams Attend change meetings and analyze potential impact to Service Desk operations ITSM tool Laptop Office 365 Exchange Server Vpn Identity And Access Management Isms Desktop

24 days ago

Sr Tech. Support Engineer - SD

Permanent Job

Bengaluru / Bangalore ,

India

2-4 years

Use of Ticketing tool Ability to follow process and procedures. Escalate unknown issues or questions without delay tracks Active listening and probing skills Receiver) set up and connectivity Operating the computer Communication in neutral or American accent over phone and grammar skills 2016 and must have knowledge of O365 Level 1 and 1.5 technical troubleshooting HP Print and Scan via USB OS and Knowledge base navigation Proficient in MS Office 2013 and monitors new and open Incidents until resolution or proper escalation Cisco VPN client support and instant message requests for technical support Knowledge of Wyse thin and zero client support Analytical Skills Email Prompt response to telephone calls Account Management / Password reset Knowledge of remote support tools; i.e. bomgar Effective Business Communication Must have worked on Windows 7 and Windows 10 support for laptops and desktops Documents Experience and or understanding of Virtual Desktop Infrastructure support (Citrix Xen Desktop Supporting issues with Printer installations Desktop Director Strong time management Xen App Remote Desktop Citrix

24 days ago

Product Solution Engineer

Permanent Job

Delhi ,

India

0-2 years

Mentor terminologies Development Solutions Technical collaborate IT Problem-solving Success engineer concepts Troubleshooting Product communication Customer guide Support Remote Desktop Applications

a month ago

Applications Engineer

Permanent Job

Pune ,

India

3-5 years

Cloud hosting environments logs client environment Product related support distributed system client direct Technical Ticketing System Software Pindom Microsoft Operations Framework guidelines Monitoring and Maintenance tasks Implementation Engineering security best practices network troubleshooting strategies Windows certification monitoring technologies SQL Server management Domain Controllers change control procedures change control software Websites Office Backup Azure Microsoft Technologies AWS Os PowerShell Itil Web Applications Iis Application Support Firewalls Nagios Cloudwatch Remote Desktop

a month ago

IT Executive

Permanent Job

Kolkata ,

India

2-4 years

remote tech support IT call center Desktop Onsite Support Laptop

a month ago

Technical Support Executive

Permanent Job

Ahmedabad ,

India

1-3 years

technical support Software Computer Science Help Desk communication Hardware Problem-solving Remote Desktop Network

a month ago

Global Technical Service Desk Engineer

Permanent Job

Noida ,

India

5-7 years

Beyond Trust Active Directory Windows Native tools Privileged Access Management Cadence Microsoft Defender MS Teams Mentor PKI support Anywhere 365 MS Teams Live Meeting Global Protect Forcepoint One Endpoint security Synopsys IL AbR management Hoxhunt Oracle Unified Directory Mobile Device Management Load Balancers Snow virtual desktop infrastructure Linux Citrix Lan Zscaler Splunk Red Hat Endpoint Security Eda PowerShell Backup Switches Symantec Palo Alto Webex Routers Tableau Power Bi Microsoft Outlook Firewall Ansys Wan Virtualization Ldap AWS SCCM Storage Office 365 Pstn Servicenow Azure Vpn

a month ago

IT Support Specialist (I2)

Permanent Job

Pune ,

India

4-6 years

security concepts Dell/HP/Lenovo/Apple hardware Active Directory Mac OS MDM platform Remote access/VPN troubleshooting OneDrive Enterprise services network connectivity support Sharepoint desktop hardware troubleshooting Win 2016/2019/2022 Servers Network Hardware E-Mail ITSM tool Communication Skills Servicenow Basic Networking Cloud Services Jira Microsoft Intune Vpn Iam Single Sign On

a month ago

IT Support Specialist

Permanent Job

Pune ,

India

1-3 years

JIRA administrator certification Microsoft Tools remote desktop tools customer-focused attitude Google Workspace JAMF remote support solutions problem-solving abilities O365 management Communication Skills Dns Windows DHCP Microsoft 365 Vpn Linux Macos Tcp/ip Jira Administration

a month ago

IT Support Specialist (I2)

Permanent Job

Pune ,

India

4-6 years

security concepts Dell/HP/Lenovo/Apple hardware Active Directory Mac OS MDM platform Remote access/VPN troubleshooting Enterprise services desktop hardware troubleshooting skills network connectivity support Sharepoint Win 2016/2019/2022 Servers Network Hardware E-Mail ITSM tool Servicenow Basic Networking Cloud Services Jira Microsoft Intune Vpn Iam Single Sign On

a month ago

IT Support Specialist (I2)

Permanent Job

Pune ,

India

4-6 years

a month ago

Client Support Specialist

Permanent Job

Hyderabad / Secunderabad, Telangana ,

India

3-5 years

customer service coverage analysis prospective clients Development multi-tasking Flexibility technical support phone ad hoc projects cooperative attitude fast paced environment Chat team-oriented Fixed Income Analytics customer soft skills desktop products Email Data Analytics Professional Services quality assurance

a month ago

Global Technical Service Desk Engineer

Permanent Job

Noida ,

India

5-7 years

Beyond Trust LAN/WAN Windows Scripting Languages Active Directory Windows Native tools Cadence Microsoft Defender MS Teams Mentor PKI support Anywhere 365 EDA Tools MS Teams Live Meeting Global Protect Forcepoint One Endpoint security Synopsys IL AbR management Hoxhunt Oracle Unified Directory Mobile Device Management Load Balancers Snow virtual desktop infrastructure Citrix Linux Backup Solutions Zscaler Splunk Red Hat Endpoint Security PowerShell Switches Symantec Webex Palo Alto Routers Tableau Power Bi Microsoft Outlook Firewall Ansys Virtualization Ldap AWS SCCM Storage Office 365 Pstn Servicenow Azure Vpn

a month ago

BDO Digital - MSG - NOC - L4 Professional

Permanent Job

Gurugram ,

Gurgaon / Gurugram ,

India

3-5 years

Professionalism Escalation network issue Software high availability network monitoring IP network hardware Ticketing Service Desk Azure Back Up monitoring system Hardware Communication Skills Help Desk help desk ticketing systems service desk management tools Active Directory VoIP Positive Attitude network switches Network Monitoring System Windows Server Outlook Office 365 Firewalls Remote Desktop Services Remote Support Network Microsoft Exchange Server Routers Excel AWS Systems Administration storage technologies network security Microsoft Office Data Protection Manager Gcp Systems Admin Routing Protocols Azure Veeam

a month ago

Senior System Admin

Permanent Job

Delhi ,

India

0-2 years

Vendor management Microsoft Certified System Administrator/ System Engineer Microsoft 365 Admin Center vendor coordination Customer Focus Adaptability / Embraces Change Team Leader/ ability to build high performing team Laptop/ Desktop Network and wifi setup Network and Firewall Ms Outlook Integrity Sincerity Kaspersky Endpoint Security Cloud VoIP Excellent Communication Skills server spares knowledge Ticket Tool Management Delegation A+ and N+ Certification IT Diploma Proactive Takes initiative Telephonic Support Sla Management workstation Technology Technical Issues troubleshooting SharePoint/OneDrive Out of box thinker building trust Energy Level IT Hardware/Software Installation MDM Inventory Management Ability to Influence/ Convince Exchange Admin Center Data Back and Recovery Documentation VIP users Support AZ104 Azure Certification Field Support Reporting B.Tech M365 admin center building partnerships Delivers Results Accountability Sophos Firewall Think Act Smart Microsoft 365 SharePoint Team Player Interpersonal Skills Quick Learner Decision Making Backup Microsoft Intune Cloud Technology It Graduate Antivirus Installation Intune Ms Office Antivirus Azure Ad Remote Support Nas Servicenow Server Network Printer Windows OS

a month ago

Global IT Service Desk Agent (24*7 Support)

Permanent Job

Pune ,

India

2-3 years

virtual desktop Active Directory PC Support Fresh Service Ticket Tool Networking Microsoft Office Service Now Itil Server Support Windows Desktop Azure AWS

4 months ago

IT Support

Permanent Job

Mumbai ,

India

0-2 years

Operating System network port Software Customer Support virtual setup Inventory Management network cable mail management Hardware work from home management Backup Management Laptop Desktop network switch Remote Desktop

5 months ago

Service Desk Analyst

Permanent Job

Bengaluru / Bangalore ,

India

2-4 years

OneDrive LAN/WAN Active Directory connectwise printer Remote Monitoring and Management Switching mobile device file system support file and print services Sharepoint Windows Mobile Device Management Intune Desktop Jira Exchange Tcp/ip Dns Laptop PowerShell Firewalls DHCP Routing Office 365 Azure Servicenow Dfs

5 months ago

Technical Support Associate [T500-12269]

Permanent Job

Gurugram ,

Gurgaon / Gurugram ,

India

12-14 years

Windows Desktop Platforms Spam Security Mobile device management platforms Mobile Platforms telephony support Adobe Suite network concepts Apple Mac Platforms Microsoft Office Video Conferencing Microsoft Active Directory Malware

5 months ago

Helpdesk Associate

Permanent Job

Noida ,

India

Fresher

degradation repeat issues resolve problems Escalate RRT support End User Devices break/fix support End User Software Service Desk remote takeover sessions desktop system Software remote session call Helpdesk Associate Provider"s remote tool Authorized Users onsite assistance Root Cause Analysis Services ITSM Tool fields end-user approval Diagnostics failure service organization corrective actions Configuration

4 months ago

Global IT Service Desk Agent (24*7 Support)

Permanent Job

Navi Mumbai ,

Mumbai ,

India

2-3 years

virtual desktop Active Directory PC Support Fresh Service Ticket Tool Networking Microsoft Office Service Now Itil Server Support Windows Desktop Azure AWS

4 months ago

Onsite Engineer

Permanent Job

Delhi ,

Hyderabad / Secunderabad, Telangana ,

Bengaluru / Bangalore ,

Chennai ,

Kolkata ,

Mumbai ,

Pune ,

India

0-2 years

Dialer Patch Updates Troubleshooting end user support Emails Hardware Disk/folder sharing Communication Operating Environment Installation Uninstallation Mobile Maintenance Colour codes WI-FI Software Voice Avaya Configuration SLA Windows Servers Ms Lync Network PCS Os Printers Crimping Desktop

4 months ago

Field Service Technician (IT/System Administrator)

Permanent Job

Ahmedabad ,

India

2-4 years

microsoft software Microsoft Office 365 Suite Desktop/Multifunction Microsoft Windows Operating Systems Printing Devices PC Hardware troubleshooting Multitasking with prioritization Remote Support

5 months ago

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Work From Home Desktop Support Jobs in Navi Mumbai

Technical Support Manager

IT Support Specialist

Team Leader - Service Desk

Sr Tech. Support Engineer - SD

Product Solution Engineer

Applications Engineer

IT Executive

Technical Support Executive

Global Technical Service Desk Engineer

IT Support Specialist (I2)

IT Support Specialist

IT Support Specialist (I2)

IT Support Specialist (I2)

Client Support Specialist

Global Technical Service Desk Engineer

BDO Digital - MSG - NOC - L4 Professional

Senior System Admin

Global IT Service Desk Agent (24*7 Support)

IT Support

Service Desk Analyst

Technical Support Associate [T500-12269]

Helpdesk Associate

Global IT Service Desk Agent (24*7 Support)

Onsite Engineer

Field Service Technician (IT/System Administrator)