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14
Work From Home Cots Jobs in Cochin Kochi Ernakulam
Urgent Hiring: End User Computing (EUC) Specialist
Intellismith
Permanent Job
Hyderabad / Secunderabad, Telangana
,
India
8-10 years
AD
Intune / App Packaging
Azure Remote Apps / Desktops
Application Debugging
Application Configuration(COTS)
W365
Network Fundamentals
Communication
Gpo
Windows Administration
Pki
Troubleshooting Skills
Powershell Scripting
Azure
4 days ago
Helpdesk Senior Representative - Fresher
NTT DATA North America
Permanent Job
Noida
,
India
1-3 years
COTS applications
ITIL practices
Ms Office Suite
Software
System Configuration
Operating Systems
Skype For Business
Request Management
Windows 7
Incident Management
Problem Management
Windows 10
10 days ago
Helpdesk Senior Associate - L2 technical guidance
NTT DATA North America
Permanent Job
Noida
,
India
2-3 years
COTS applications
ITIL practices
Ms Office Suite
Software
System Configuration
Operating Systems
Skype For Business
Request Management
Windows 7
Incident Management
Problem Management
Windows 10
17 days ago
Enterprise Analyst - EPS
Unisys
Permanent Job
Hyderabad / Secunderabad, Telangana
,
India
3-5 years
COTS
customer proprietary
Unisys application
enterprise systems
Backup
cloud
Storage
Networks
16 days ago
Team Leader - Service Desk
Mphasis
Permanent Job
Bengaluru / Bangalore
,
India
5-8 years
In-person feedback to reporting agents on daily basis regarding ticket hygiene and operational/procedural hygiene
Participate in calibration and collaboration meetings with support function leads
both through direct intervention and mentoring
Proactive updates to knowledgebase
Contact Center Platform handling
VOIP
Remote desktop troubleshooting
Recommend suggestions to improve user self-submit interface
Printer
Monitor ticket ageing reports and drive team members to work on ageing tickets
Identify training needs based on inputs from sources like quality monitoring feedback
Identify incident resolution workflows that can be automated based on steps provided in knowledge articles
Windows Operating Systems
Identify ways to improve efficiency of existing process
MDM
Create
other end devices
CCMS and process updates
Analysis of available metrics and reports and reviews on Key Performance Indicators
Complex troubleshooting
FCR analysis - find out controllable resolution errors that could have been resolved at L1
Iso
Root cause analysis of escalations and SLA misses
Conduct new hire technical and account specific training based on the requirements
COTS Applications
Provide hands-on assistance to team members in case of issues
ITIL v4 Foundation certified preferred
Identify troubleshooting steps that can be automated and provide inputs for automation
maintain and update account training plan
Represent Mphasis delivery on internal and external review meetings
Sharepoint
Find out controllable resolution errors that could have been resolved at L1
Escalate complex incidents / requests to resolver groups
Review and ensure compliance to standards like PCI
BCMS by facilitating audits by internal and external teams
Attend change meetings and analyze potential impact to Service Desk operations
ITSM tool
Laptop
Office 365
Exchange Server
Vpn
Identity And Access Management
Isms
Desktop
24 days ago
Principal Software Engineer - India
SVB Bank
Permanent Job
Bengaluru / Bangalore
,
India
3-10 years
payment processing systems
SaaS solutions
API/Microservices
JSM
regulatory rules
migrating lower version .net applications to latest version
COTS/On-Premises
CI/CD delivery model
NoSQL databases
agile environment
medium to complex SQL queries
ASP.NET
Sql
Core Banking
Asp.net Mvc
.Net Core
Gateways
Web Applications
Oracle
Mssql
Restful Webservices
a month ago
IT Helpdesk Associate
Harcept IT Services Private Limited
Permanent Job
Delhi NCR
3-5 years
Confidential
LOB
Mfa
Active Directory
Managed Service Provider
Troubleshooting
Netwoking
COTS
Tickets
Microsoft Office 365
Gpo
Server Administration
Intune
Dns
Vpn
Mcsa Certified
a month ago
Servicenow Support Enterprise Sr Analyst
Unisys
Permanent Job
Bengaluru / Bangalore
,
India
5-7 years
COTS
Unisys application
Backup
cloud
Storage
a month ago
Servicenow Support Enterprise Analyst
Unisys
Permanent Job
Bengaluru / Bangalore
,
India
3-5 years
COTS
Unisys application
Backup
cloud
Storage
a month ago
Senior Business Analyst
Evnek
Permanent Job
Bengaluru / Bangalore
,
India
7-10 years
Executive level stakeholders
Oracle CCB
COTS products
business analyst
business process unification
technical teams
business objectives
third-party vendors
business requirement documents
Business Analysis
SMEs
System Development
business process reengineering
application consolidation
process documents
business process models
Sharepoint/Dotnet technology
quality of deliverables
project teams
utility domain
process improvement
best practices
Sharepoint
customer-facing
Dotnet
SAP
Functional
requirement gathering
Ibm
Solution Design
Oracle
Ibm Maximo
a month ago
Strategic Account Manager
Wind River
Permanent Job
Delhi
,
Hyderabad / Secunderabad, Telangana
,
Bengaluru / Bangalore
,
Chennai
,
Kolkata
,
Mumbai
,
Pune
,
India
10-13 years
Edge Cloud
Sales
Validation
SBC
CI/CD
Hardware
Business Development
COTS Board
Rtos
Embedded Software
Testing
5 months ago
Strategic Account Manager - Pune, India
Wind River
Permanent Job
India
10-13 years
Edge Cloud
Validation
Account Strategy
Management
Initiative
Sales
SBC
Software
CI/CD
Teamwork
Hardware
Business Development
COTS Board
Communication
Rtos
Embedded Software
Testing
5 months ago
java full stack developer
Keshav Consulting Solutions (KCS)
Permanent Job
Nan
,
India
3-7 years
COTS Technology
MS Project
project management
Project Management Professional
Sap S4 Hana
Clarity
Change Management
4 months ago
Business Analyst - P&C Insurance
Aggne
Permanent Job
Hyderabad / Secunderabad, Telangana
,
India
7-16 years
LOB"s
COTS products
P&C insurance
Business Analysis
Policy Administration System
project management tools
Agile Methodologies
4 months ago
1
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work from home cots Jobs In cochin kochi ernakulam
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