Work From Home Contact Center Jobs in Usa

Amazon Connect - Contact Center Engineer

Permanent Job

Roorkee ,

India

2-5 years

Lex Bots GoCD Amazon Connect Java Dynamodb Github Aws Lambda Tfs Node.js Cloudformation Python Terraform Git

5 days ago

Amazon Connect Contact Center Engineer

Permanent Job

Roorkee ,

India

2-5 years

Lex Bots GoCD Amazon Connect Java Dynamodb Github Aws Lambda Tfs Node.js Cloudformation Python Terraform Git

5 days ago

Technical Product Owner II, Contact Center (Hybrid)

Permanent Job

Bengaluru / Bangalore ,

India

3-5 years

LLMs contact center best practices CRM Genesys CTI RAG Salesforce LucidChart operations prompt engineering Business Processes Natural Language Processing Jira Machine Learning Api Confluence

11 days ago

Senior Software Engineer | ( Contact Center )

Permanent Job

India

6-8 years

CRM Vue PostgreSQL Scala Sql Google Cloud Angular Jenkins React Git Javascript Tdd Docker Azure Kubernetes AWS

13 days ago

Senior Software Engineer | ( Contact Center )

Permanent Job

India

6-8 years

CRM Vue PostgreSQL Scala Sql Google Cloud Angular Jenkins React Git Javascript Tdd Docker Azure Kubernetes AWS

13 days ago

Senior Contact Center Engineer I (Hybrid)

Permanent Job

Bengaluru / Bangalore ,

India

5-7 years

Email GVP Microsoft networking Interaction Server SIP Server iWD Genesys Workspace LAN/WAN networks Chat Tomcat Integration Genesys Routing Sql Microsoft Iis Api Tcp/ip Scripting Languages

11 days ago

QA Engineer II, Contact Center (Hybrid)

Permanent Job

Bengaluru / Bangalore ,

India

4-6 years

Ai Java Machine Learning Javascript Tcp/ip Sql

11 days ago

Senior Software Engineer II ( Contact Center )

Permanent Job

India

2-8 years

CRM Vue PostgreSQL Scala Sql Google Cloud Angular Jenkins React Git Javascript Tdd Docker Azure Kubernetes AWS

17 days ago

Contact Center Engineer, CS Product Operations

Permanent Job

Remote ,

India

5-7 years

OpenAI GPT Hugging Face Transformers Integromat Root Cause Analysis Llm Problem-solving Zapier communication CRM Saas Nodejs Tableau Sql Tensorflow Nlp Javascript Pytorch Api Ip Telephony Rest Apis Python

a month ago

Amazon Connect Contact Center Developer

Permanent Job

Roorkee ,

India

1-2 years

Go CD Lex Bots CI/CD Java Github Tfs Cloudformation Dynamodb Node.js Lambda Git Terraform Amazon Connect Python

a month ago

Business Analyst Manager - Contact Center

Permanent Job

Pune ,

India

5-8 years

Customer-Service Standards Business Analyst performance metrics system improvements operational improvement Contact Center Trends Patterns Wfm WFO Forecasting five9 Analytical Skills Data Insights Team Leadership Problem-Solving Abilities Reporting Analytics Service Levels Communication Skills Continuous Learning Call Center technical proficiency Project Management Collaboration Data Analysis BI Data Science Agile Methodologies

3 months ago

Contact Center QA Bilingual Analyst

Permanent Job

India

1-3 years

English Communication Management Call Quality Standards management review Quality Improvement Data Analysis Spanish QA Contact Center

5 months ago

Analyst, Workforce Management & Contact Center Analytics

Permanent Job

Bengaluru / Bangalore ,

India

2-4 years

Salesforce Metabase Amazon Connect Tableau Excel Sql Python

3 months ago

Cisco UC Engineer

Permanent Job

Coimbatore ,

India

4-6 years

Cisco Unified Contact Center Express (UCCX) Cisco IOS Voice Gateways Cisco Unified Contact Center Enterprise (UCCE/PCCE/WebexCCE) Cisco Unified Border Element (CUBE) Cisco Expressway C/E Cisco Emergency Responder (CER) ITIL protocols Managed Services Cisco Meeting Server (CMS) OEM TAC cases Cisco Instant Messaging & Presence (Jabber) Cisco Unified Communications Manager Cisco Mobile and Remote Access (MRA) Noc Cisco Unity Connection Networking Protocols

5 days ago

Technical Support Lead Analyst [T500-15084]

Permanent Job

Hyderabad / Secunderabad, Telangana ,

India

5-8 years

Finesse Aternity Cisco Contact Center Powershell Mongo SQL Server Bash Automation Sql Redis Perl Ucce Dynatrace Splunk Oracle Python Scripting Postgress

4 days ago

Specialist Product Owner

Permanent Job

Pune ,

India

5-8 years

Product Management Logical Thinker Fast Paced Technical Information Product Thinking Communication Skills Innovation Positive Mental Attitude Flexible Contact Center Detail Oriented Cross-functional Teams Influence Product Owner Software Products Use Cases User Research Requirements

5 days ago

Technical Support Lead Analyst [T500-15077]

Permanent Job

Hyderabad / Secunderabad, Telangana ,

India

5-8 years

Finesse Aternity Cisco Contact Center Powershell Mongo SQL Server Bash Automation Sql Redis Perl Ucce Dynatrace Splunk Oracle Python Scripting Postgress

5 days ago

Specialist Product Management

Permanent Job

Pune ,

India

4-8 years

Product Management Fast Paced High-pressure Environments Technical Information Digital Objectives Listening Skills Innovation Contact Center Domain Specifications Collaborative Thinking New Ideas Ai Product Thinking Communication Skills Product Management Techniques Positive Mental Attitude Customer Experience Cross-functional Teams Influence Goals Use Cases Requirements Software Products Cloud

5 days ago

Senior Specialist Product Management

Permanent Job

Pune ,

India

7-11 years

Formal Authority Innovative Product Management Fast Paced Collaborative Technical Information Listening Skills Product Thinking Communication Skills Product Management Techniques Contact Center Domain Written Communications Positive Mental Attitude Flexible Specifications Cross-functional Teams Software Products Use Cases Requirements

5 days ago

Conversation Designer

Permanent Job

India

3-5 years

Dialog Flow customer service conversation design Natural Language Understanding bot strategy Contact Center AI optimization UX Content Strategy UX Writing LUIS Sms web messaging Whatsapp Watson Information Architecture

12 days ago

Sr. VoIP Engineer (Remote, IND)

Permanent Job

India

10-12 years

Salesforce Webex Calling RingCentral contact center platforms VoIP Microsoft Project Zoom Phone SIP SRTP Jira Rtp Amazon Connect Rtcp Python

13 days ago

Sr. VoIP Engineer (Remote, IND)

Permanent Job

India

10-12 years

Salesforce Webex Calling RingCentral Documentation contact center platforms VoIP Visio Microsoft Project presentation tools Zoom Phone Wiki SIP SRTP Mirro project management tools Microsoft Office Jira Rtp google suite Amazon Connect Rtcp Python

13 days ago

Sr. VoIP Engineer (Remote, IND)

Permanent Job

Bengaluru / Bangalore ,

India

10-12 years

13 days ago

Sr. VoIP Engineer (Remote, IND)

Permanent Job

Pune ,

India

10-12 years

Salesforce Webex Calling RingCentral contact center platforms VoIP Microsoft Project Zoom Phone SIP SRTP Jira Rtp Amazon Connect Rtcp Python

13 days ago

IT Support Analyst, Senior

Permanent Job

Hyderabad / Secunderabad, Telangana ,

India

2-5 years

Troubleshooting Contact Center IT service management frameworks Active Directory remote support tools industry standard certifications customer service Windows OS M365 Intune Technical Training Linux Macos Basic Networking

17 days ago

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Work From Home Contact Center Jobs in Usa

Amazon Connect - Contact Center Engineer

Amazon Connect Contact Center Engineer

Technical Product Owner II, Contact Center (Hybrid)

Senior Software Engineer | ( Contact Center )

Senior Software Engineer | ( Contact Center )

Senior Contact Center Engineer I (Hybrid)

QA Engineer II, Contact Center (Hybrid)

Senior Software Engineer II ( Contact Center )

Contact Center Engineer, CS Product Operations

Amazon Connect Contact Center Developer

Business Analyst Manager - Contact Center

Contact Center QA Bilingual Analyst

Analyst, Workforce Management & Contact Center Analytics

Cisco UC Engineer

Technical Support Lead Analyst [T500-15084]

Specialist Product Owner

Technical Support Lead Analyst [T500-15077]

Specialist Product Management

Senior Specialist Product Management

Conversation Designer

Sr. VoIP Engineer (Remote, IND)

Sr. VoIP Engineer (Remote, IND)

Sr. VoIP Engineer (Remote, IND)

Sr. VoIP Engineer (Remote, IND)

IT Support Analyst, Senior