Work From Home Center Management Jobs in Remote

Sr. Manager, Training Delivery, Customer Service

Permanent Job

India

10-12 years

Analytical Skills program management Training inbound contact center

27 days ago

Manager - Customer Success Managers- Remote (Mumbai/Bangalore)

Permanent Job

India

2-6 years

B2B SaaS upsell expansion opportunities Guardicore platform Risk deploying software technical account management customer health metrics Sales Enterprise customers complex technical challenges Product Support teams Troubleshooting Business Reviews B2B SaaS customer success Client Relationships timely resolution People Management Data Center Customer Success Cybersecurity

27 days ago

Team Leader - Service Desk

Permanent Job

Bengaluru / Bangalore ,

India

5-8 years

In-person feedback to reporting agents on daily basis regarding ticket hygiene and operational/procedural hygiene Participate in calibration and collaboration meetings with support function leads both through direct intervention and mentoring Proactive updates to knowledgebase Contact Center Platform handling VOIP Remote desktop troubleshooting Recommend suggestions to improve user self-submit interface Printer Monitor ticket ageing reports and drive team members to work on ageing tickets Identify training needs based on inputs from sources like quality monitoring feedback Identify incident resolution workflows that can be automated based on steps provided in knowledge articles Windows Operating Systems Identify ways to improve efficiency of existing process MDM Create other end devices CCMS and process updates Analysis of available metrics and reports and reviews on Key Performance Indicators Complex troubleshooting FCR analysis - find out controllable resolution errors that could have been resolved at L1 Iso Root cause analysis of escalations and SLA misses Conduct new hire technical and account specific training based on the requirements COTS Applications Provide hands-on assistance to team members in case of issues ITIL v4 Foundation certified preferred Identify troubleshooting steps that can be automated and provide inputs for automation maintain and update account training plan Represent Mphasis delivery on internal and external review meetings Sharepoint Find out controllable resolution errors that could have been resolved at L1 Escalate complex incidents / requests to resolver groups Review and ensure compliance to standards like PCI BCMS by facilitating audits by internal and external teams Attend change meetings and analyze potential impact to Service Desk operations ITSM tool Laptop Office 365 Exchange Server Vpn Identity And Access Management Isms Desktop

25 days ago

Voice Technical Support Representative

Permanent Job

Remote ,

India

0-2 years

telecommunications call center telephony management direct tv cable operations Telephony Troubleshooting Mobile dish network at&t Configuration

a month ago

Senior Information Security Analyst

Permanent Job

Remote ,

India

4-6 years

Auditing Encryption Technologies Compliance Telnet/SSH Active Directory Federation Services Multi-Factor Authentication Wired and Wi-Fi Networking Regulatory and Security Standards Data Storage Backup and Recovery Management Risk Assessment Command-Line Interface Operations Browsers TCP/IP Protocol Stack Applications Response FTP (CRT) Monitoring and Investigative Tools Microsoft Windows Domain Networks Cloud Environments Networks Vulnerability Management Tftp Information Security Dns DHCP Vpn System Administration Firewall Management Siem Data Center Operations Applications Shell Scripting Operating Systems Syslog Programming Languages

a month ago

Workforce Management Manager

Permanent Job

Mumbai ,

India

3-5 years

customer service Charts Independent Time Management Multitasking Forecasting oral/written communication fast-paced environment Analysis Problem Solving Contact Center correlations Graphs Critical Thinking Negotiation Collaboration initiatives Organizational Skills Wfm Reporting

a month ago

Platform Deployment Program Manager - WxCCE (8+ Years)

Permanent Job

Bengaluru / Bangalore ,

India

0-2 years

program management pmp certification calling product IT Business Architecture Cisco Ucce Agile Software Development Data Center Infrastructure

a month ago

Medical Sales Representative

Permanent Job

Chennai ,

India

2-4 years

microscopes Business Management Hospitals scientific instruments Lead Generation laboratory product deals pathology labs diagnostics center Sales

a month ago

Senior Manager, SS&P Performance

Permanent Job

Hyderabad / Secunderabad, Telangana ,

India

2-3 years

English Oracle Procurement Cloud Procurement Analytics Design Thinking Human Center Design Analytics Data Management Sap Ariba Data Integration

a month ago

Senior QA Lead Engineer- Compute UCS Rack Server, Blade Sever, Datacenter from 9+ Years experience

Permanent Job

Bengaluru / Bangalore ,

India

8-10 years

NAS storage solutions Operating System validations Root Cause Analysis Management L2/L3 networking stack configurations GPUs server platform interoperability system management software data center server platforms Data Center Ethernet virtualization technologies cloud-based deployment Python Networking SAN Switches automation Open Stack automation testing Storage Debugging San Servers VMWare

a month ago

Senior Lead QA Engineer- Automation, Python, Storage, SAN, NAS from 9+ Years experience

Permanent Job

Bengaluru / Bangalore ,

India

8-10 years

a month ago

Director, Marketing- Bangalore (Hybrid)

Permanent Job

Bengaluru / Bangalore ,

India

2-5 years

Costs Satisfaction Ai Growth Digital Marketing Marketing Campaigns Verbal Communication Project Milestones Google Pages Profile Marketing Writing Skills Contact Center Efficiency Client Presentations Journalism reputation Customer Journeys Business culture Corporate Marketing Supportpredict Product Playbooks Next-generation Marketing Tools Client Events white papers Communications Digital Strategy Clients Analytics Project Management Customer Experience Content Development Written Communication Brands Teamwork Attention To Detail Pardot Web Tracking Loyalty

a month ago

Team Lead

Permanent Job

Bengaluru / Bangalore ,

India

5-7 years

customer service Analytical Thinking Logical Thinking redundancy concepts Team Player call center routing technologies management agent concepts Dell Avaya vendor technologies Computing Security/firewalls remote console architecture Problem Solver voice over IP technologies Communication Skills Backup Networking Server Virtualization Storage Technical Documentation It Infrastructure Cisco Emc

a month ago

Contact Centre Integrations Product Manager

Permanent Job

Bengaluru / Bangalore ,

India

0-2 years

CRM Integration Strategy Contact Center Product Management Apis

a month ago

Controlling & Planning CoE Analyst

Permanent Job

Bengaluru / Bangalore ,

India

5-7 years

Estimate Reporting Accounting Finance Process Management Balance Sheet Process Improvement cost center Commodity Hedging p&l Absorption Analysis SOX Controls Mis AR

a month ago

Senior Sales Representative for USA process

Permanent Job

Chennai ,

India

0-2 years

outbound call center Interpersonal Skills Organizational Skills communication Customer Relationship Management Telemarketing Microsoft Office

a month ago

Admission & career advisor

Permanent Job

Jaipur ,

India

Fresher

Education Institute Co Ordinator Admission Management Career Counseling Center Manager

a month ago

Delivery Project Manager

Permanent Job

Bengaluru / Bangalore ,

India

8-12 years

Analytical Thinking risk management Data Analysis project management Consulting Six Sigma Problem Solving Customer Relationship Management Lead Escalation Management contact center technologies quality metrics project management processes Communication Skills statistics packages Professional Services Ms Office

a month ago

Senior QA Storage Engineer- Python Automation, SAN, NAS from 8+ Years experience

Permanent Job

Bengaluru / Bangalore ,

India

8-10 years

a month ago

Associate Specialist, Server

Permanent Job

Bengaluru / Bangalore ,

India

0-2 years

Radius call center routing technologies management agent concepts Computing Security/firewalls Azure exchange redundancy concepts AD Certificate installation Dell Avaya remote console architecture voice over IP technologies VMware Backup Networking Server Virtualization Network Topologies Veeam Dns Windows Storage DHCP Vpn Emc Patch Management It Administrator Sql Technical Documentation Linux It Infrastructure Cisco Azure

a month ago

Professional Services Engineer

Permanent Job

Bengaluru / Bangalore ,

India

8-10 years

OnCommand disaster recovery platforms IBM Blade Center StorageGRID Google Associate Cloud Engineer Hybrid Cloud Administrator (NCHCA CVO Fibre Channel switching system x E-Series Cloud Sync monitoring platforms Cloud Datasense NetApp/Cisco Flex pod architecture Amazon FSx for ONTAP CVS Cisco UCS platform Cloud Backup Cloud Secure SANS AWS Certified Solutions Architect Associate Azure Administrator Netapp Storage Openshift Commvault Windows server Containers Automation Tools Microsoft Operating Systems Storage Management Backup Microservices Linux Server Ansible Vmware Vsphere PowerShell Google Cloud AWS Nfs Cifs Python Kubernetes Iscsi Wans Ontap Microsoft Azure

a month ago

SSE Technology

Permanent Job

Bengaluru / Bangalore ,

India

6-8 years

Quality Center Problem Solving Technical Writing Control GSM Messaging Module Testing Front-end Remedy conformance testing QuickTest Pro Analytical Project Management Attention To Detail Negotiating Architecture Cellular Organizational Conflict Resolution Backend Leadership Java Sdlc UNIX Windows Performance Testing J2EE Linux Loadrunner Mainframe Tandem RDBMS Integration Testing Performance Center Software Design Functional Testing Scripting

a month ago

SAP OpenText xECM Consultant

Permanent Job

India

8-10 years

Oscript Brava OpenText Directory Services Archive Center WebViewer web/live reports Secure Content Management ECM systems Document Presentment Oracle PL/SQL Content Server Workflows HTML Fiori Javascript Gui

a month ago

Technical Consulting Engineer (Data Center, R&S) |Work From Office |Rotational Shift

Permanent Job

Mumbai ,

India

7-10 years

Data Center Networking Switching ACI WAN Routing Knowledge and Document Management Syslog"s Ticketing Data Correlation Cisco Wireshark Python Nms MS Visio

a month ago

Senior System Engineer

Permanent Job

Bengaluru / Bangalore ,

India

5-7 years

Records Center Applications reporting metrics GitLab Agile make informed decisions Data Management Applications Collaboration monitors product management support Problem-solving analyze complex data AKeyelss Software Application Development billing cycles Delinea Secret Server Financial Processes log-based metrics stories thycotic features program management event dashboards Thycotic DevOps Secret Vault epics Google Kubernetes Engine communication Agile SAFe certification thresholds SLO Error Budget Service Level Objectives Google Cloud Functions PMP Certification secret management platforms SLI Workflow Apache Java Windows Linux Scrum Master Tomcat Golang .NET Datadog Gitlab Google Cloud Platform

a month ago

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Work From Home Center Management Jobs in Remote

Sr. Manager, Training Delivery, Customer Service

Manager - Customer Success Managers- Remote (Mumbai/Bangalore)

Team Leader - Service Desk

Voice Technical Support Representative

Senior Information Security Analyst

Workforce Management Manager

Platform Deployment Program Manager - WxCCE (8+ Years)

Medical Sales Representative

Senior Manager, SS&P Performance

Senior QA Lead Engineer- Compute UCS Rack Server, Blade Sever, Datacenter from 9+ Years experience

Senior Lead QA Engineer- Automation, Python, Storage, SAN, NAS from 9+ Years experience

Director, Marketing- Bangalore (Hybrid)

Team Lead

Contact Centre Integrations Product Manager

Controlling & Planning CoE Analyst

Senior Sales Representative for USA process

Admission & career advisor

Delivery Project Manager

Senior QA Storage Engineer- Python Automation, SAN, NAS from 8+ Years experience

Associate Specialist, Server

Professional Services Engineer

SSE Technology

SAP OpenText xECM Consultant

Technical Consulting Engineer (Data Center, R&S) |Work From Office |Rotational Shift

Senior System Engineer