Ticket Management Systems Jobs in Gurgaon Gurugram

Platform Admin Officer

Permanent Job

Noida ,

India

3-6 years

rigor ability to learn quicky Monitor sense IT systems customer deployment English autonomy IT ticket customer centric Teamwork administrate communication Data Management Platform Data Cleaning User Management

a month ago

Technical Support Voice

Permanent Job

Gurgaon / Gurugram ,

Delhi

0-2 years

250000 - 500000 INR

Problem Solving Customer Service Ticket Management Documentation Technical Knowledge Troubleshooting Hardware Support Networking Operating Systems Software Support

a month ago

Storage Engineer II

Permanent Job

Delhi ,

Hyderabad / Secunderabad, Telangana ,

Bengaluru / Bangalore ,

Chennai ,

Kolkata ,

Mumbai ,

Pune ,

India

1-3 years

service level Repair operational improvements ticket handling Production system infrastructure run books Cross-Functional Case Management communication project management Documentation Diagnosis maintenances Root Cause Analysis alert management Troubleshooting inode structure change requests nfs fundamentals Service Assurance Accessibility Storage Systems Restores Storage Quality Servers Troubleshoot Backups Raid

5 months ago

Technical Support Specialist - Non IT

Permanent Job

Delhi ,

India

3-5 years

with the ability to adapt and learn with agility follows strict adherence to compliance of processes policies service metrics work schedule flexibility to accommodate working with global representatives in various timezones customer coordination ability to read/follow electrical work ticket management good verbal and written communication influencing skills technical support ability to manage time and schedule as per work priorities Reporting strong knowledge and understanding of electrical and mechanical systems tele caller etiquettes and microsoft office skills inputs on preventive maintenance kits/parts inventory self-motivated and the ability to work with minimal supervision logistical coordination managing pm schedules good practical skills and a methodical approach to problem solving mechanical Good Team Player diploma/ degree in engineering/ sciences self-disciplined and ability to work under pressure against tight deadlines knowledge of crm/ sap systems preferred site readiness for new installations escalation call monitoring Customer Experience and pneumatic diagrams advocate and practice of customer first and customer delight values

5 months ago

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Ticket Management Systems Jobs in Gurgaon Gurugram

Platform Admin Officer

Technical Support Voice

Storage Engineer II

Technical Support Specialist - Non IT