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11
Telephone Skills Jobs in Pune
Asst. Team Leader service desk
Mphasis
Permanent Job
Pune
,
India
5-7 years
Networking concepts Intermediate
Email etiquette Expert
Recognize Efforts Advanced
Patience Advance
Relating to Others Advance
Training need identification
Customer service skills Expert
Conflict Management Skills Advance
Analytical Skills
Technical Troubleshooting - End Devices - Advance
Analytical skills Intermediate
Client Technical Service Awareness Intermediate
Telephone etiquette Expert
Positive attitude to change Advance
Operations Management
Dealing with Fairness Expert
Effective Business Communication
Contact center platform operating skills Intermediate
Attitude to feedback/willing to learn Advance
Influencing Others Advance
Coaching for Success Advance
Sla Management
Presentation Skills
Technical Troubleshooting - Account Management/password reset - Advance
Client Business Awareness Advanced
Managing Stress Advance
Technical Troubleshooting - OS Advance
Client Process Knowledge Advanced
Result Focus Intermediate
Self-Development Intermediate
Knowledge Base Navigation Skills Advanced
Personal Credibility Advance
Conflict management skills
DMAIC Methodology Intermediate
Measuring Performance/Performance Management Skills Advance
Fostering Team Work - Advanced
Performance Management skills
Follow Through Advance
Insight into the Customer"s Mindset Advance
Drive to Win Intermediate
Decision Making Skills Advance
Contact center platform reports Intermediate
Motivating Others Advance
Coaching skills
Solution Based Approach Advance
Operations Management Advanced
Effective Business Communication Advance
Operational knowledge of contact center platform and ITSM tool
Team Player Advance
Ticketing Tool Advance
Approachability Advanced
Ms Office
Capacity Management
Itil
8 days ago
Asst. Team Leader service desk
Mphasis
Permanent Job
Pune
,
India
5-7 years
Networking concepts Intermediate
Email etiquette Expert
Recognize Efforts Advanced
Patience Advance
Relating to Others Advance
Training need identification
Customer service skills Expert
Conflict Management Skills Advance
Analytical Skills
Technical Troubleshooting - End Devices - Advance
Analytical skills Intermediate
Client Technical Service Awareness Intermediate
Telephone etiquette Expert
Positive attitude to change Advance
Operations Management
Dealing with Fairness Expert
Effective Business Communication
Contact center platform operating skills Intermediate
Attitude to feedback/willing to learn Advance
Influencing Others Advance
Coaching for Success Advance
Sla Management
Presentation Skills
Technical Troubleshooting - Account Management/password reset - Advance
Client Business Awareness Advanced
Managing Stress Advance
Technical Troubleshooting - OS Advance
Client Process Knowledge Advanced
Result Focus Intermediate
Self-Development Intermediate
Knowledge Base Navigation Skills Advanced
Personal Credibility Advance
Conflict management skills
DMAIC Methodology Intermediate
Measuring Performance/Performance Management Skills Advance
Fostering Team Work - Advanced
Performance Management skills
Follow Through Advance
Insight into the Customer"s Mindset Advance
Drive to Win Intermediate
Decision Making Skills Advance
Contact center platform reports Intermediate
Motivating Others Advance
Coaching skills
Solution Based Approach Advance
Operations Management Advanced
Effective Business Communication Advance
Operational knowledge of contact center platform and ITSM tool
Team Player Advance
Ticketing Tool Advance
Approachability Advanced
Ms Office
Capacity Management
Itil
8 days ago
Subject Matter Expert - SD
Mphasis
Permanent Job
Pune
,
India
5-7 years
Networking concepts Intermediate
Email etiquette Expert
Recognize Efforts Advanced
Patience Advance
Relating to Others Advance
Training need identification
Customer service skills Expert
Conflict Management Skills Advance
Analytical Skills
Technical Troubleshooting - End Devices - Advance
Analytical skills Intermediate
Client Technical Service Awareness Intermediate
Telephone etiquette Expert
Positive attitude to change Advance
Operations Management
Dealing with Fairness Expert
Effective Business Communication
Contact center platform operating skills Intermediate
Attitude to feedback/willing to learn Advance
Influencing Others Advance
Coaching for Success Advance
Sla Management
Presentation Skills
Technical Troubleshooting - Account Management/password reset - Advance
Client Business Awareness Advanced
Managing Stress Advance
Technical Troubleshooting - OS Advance
Client Process Knowledge Advanced
Result Focus Intermediate
Self-Development Intermediate
Knowledge Base Navigation Skills Advanced
Personal Credibility Advance
Conflict management skills
DMAIC Methodology Intermediate
Measuring Performance/Performance Management Skills Advance
Fostering Team Work - Advanced
Performance Management skills
Follow Through Advance
Insight into the Customer"s Mindset Advance
Drive to Win Intermediate
Decision Making Skills Advance
Contact center platform reports Intermediate
Motivating Others Advance
Coaching skills
Solution Based Approach Advance
Operations Management Advanced
Effective Business Communication Advance
Operational knowledge of contact center platform and ITSM tool
Team Player Advance
Ticketing Tool Advance
Approachability Advanced
Ms Office
Capacity Management
Itil
8 days ago
Telemarketing Specialist
Kamalraj Properties Pune
Permanent Job
Pune
,
India
0-2 years
Outstanding negotiation skills
Deal Closing skills
Record-keeping skills
Marathi language
Erp System
Data Entry Skills
telephone systems
Communication
crm software
Verbal Communication
Microsoft Excel
15 days ago
Executives
EXL
Permanent Job
Pune
,
India
0-2 years
Self discipline
Multi Tasking
timeliness management
Adaptability
Customer Service focus
Business Concepts
Decision Making
Result orientation
Questioning and Reasoning Skills
telephone etiquette
Listening and comprehension skills
productivity management
Quality Management
Computer navigation skills
English language proficiency
Prioritizing
Ms Office
21 days ago
Executives
EXL IT service management
Permanent Job
Pune
,
India
0-2 years
English language proficiency
telephone etiquette
result orientation
Decision Making
self discipline
Computer navigation skills
Business Concepts
Adaptability
customer service focus
Multi Tasking
listening and comprehension skills
questioning and reasoning skills
Prioritizing
Ms Office
24 days ago
Telemarketing Executive/Telecaller
Fulcrum Resources pvt ltd
Permanent Job
Pune
,
India
0-2 years
lead conversion
Verbal And Written Communication Skills
Basic Computer Knowledge
MS Office knowledge
handling clients
prospects
Team Player
self-motivated
Customer Care
Mature attitude
Complaint resolution
Confident
Friendly personality
Listening Skills
telephone calls
Convincing
Customer Issues
positive working relationship
script and copy development
commission driven
Presentation Skills
customer handling skills
a month ago
Customer Service Representative
BP INCORPORATE INTERNATIONAL.
Permanent Job
Pune
,
India
24-26 years
Customer Support
Customer Value Proposition
Customer Service
Telephone Environment
Customer Service Skills
Customer Experience
Customer Enquiries
Workload Prioritization
a month ago
Customer support specialist
Reelo
Permanent Job
Delhi
,
Hyderabad / Secunderabad, Telangana
,
Bengaluru / Bangalore
,
Chennai
,
Kolkata
,
Mumbai
,
Pune
,
India
Fresher
current issues
stressful situations
trust
Customer Inquiries
different teams
critical feature
Tickets
complex topics
unavailability
customer frustrations
Email
processes
Energetic
reelo
product teams
Technology
resources
Team Player
Entrepreneurial
Chat
Customer Issues
attention
sustainable relationships
Product
Open
Problem Solving Abilities
concise language
fast-paced environment
diverse feedback
written communication skills
potential solutions
english
details
Organizational Skills
direction
teams
self-driven
understand
Telephone
Verbal
easy
Enthusiastic
performance expectations
Adaptable
interactive communication
workable solution
Change
internet culture
3 months ago
Business Development Executive
TSL Consulting Pvt. Ltd.
Permanent Job
Pune
,
India
0-1 years
Communication Skills
Inside
telephone manner
Technical Knowledge
English Language
Client Satisfaction
Spreadsheets
Lead Generation
Market Research
Marketing
It Infrastructure
Erp
Database
Ccna
5 months ago
Help Desk Executive
Kolte-Patil Developers Limited
Permanent Job
Pune
,
India
3-5 years
customer service
Office Equipment
Computer Operations
basic correspondence
Time Management
Interpersonal Skills
telephone etiquette
Public Relations
Filing
office machines
Negotiation
oral and written instructions
Organizational Skills
4 months ago
1
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