354

Sla Management Jobs

RF Software Support Engineering Manager, Region Flex

Permanent Job

Hyderabad / Secunderabad, Telangana ,

India

7-10 years

innovative means enterprise level applications Problem Solving Analytical Skills Root Cause Analysis communication management Stakeholder Management Operational Excellence Promoting support processes Recruiting Hiring People Management Developing Monitoring Troubleshoot Windows Distributed Systems Excel SLA metrics

27 days ago

SAP Treasury and Cash Management

Permanent Job

Hyderabad / Secunderabad, Telangana ,

India

5-10 years

Bank Guarantee Bank Deposits Cash Management Transaction Manager Risk Management Market Risk Analyzer Risk Analyzers Securities Foreign Exchange Govt. Securities Letter Of Credit Exposure Management Corporate credit cards Credit Risk Analyzer Financial Supply Chain Management Derivatives Treasury Trade Finance Fiori Apps S/4HANA Money Markets functional specification documents Hedge Management LTMC SAP Best practice scope items Advanced Cash Management User Exits Bdc SLA Sap Fico Lsmw Fscm Bapi SAP Treasury

27 days ago

Sales Manager

Permanent Job

Hyderabad / Secunderabad, Telangana ,

India

5-12 years

account setup Sales IT-sector Negotiation SLA adherence Project Management delivery operations Financial Planning

26 days ago

SAP SF with RCM &EC

Permanent Job

Hyderabad / Secunderabad, Telangana ,

India

5-7 years

generic Objects (MDF) Recruitment workbook Onboarding 1.0 Custom Column design ORD reports Offer Approval process Global assignments process-flows workbooks succession position management mass upload data customers RCM roles and permissions Events & Event Reasons Communication Skills technical documents Fit-gap Analysis Super Admin Account Effective Workshops system navigation Implementation global environment Logo New Recruit Activities ONB Panels SFTP file transfer certifications Business configuration views custom fields creating security groups Picklists Consulting fast paced environment end-to-end configurations minimum supervision Interview Pipeline Documentation Skills Configuration documents Data Import of Candidates field level validations full life cycle implementation Job Requisition business/functional requirements Integration center PDF form upload Presentation RBP/Role Based Permissions Managing jobs in Provisioning themes background elements System Development Scoping Meta Data Framework (MDF) objects quarterly release validation Landing Page settings Standard Integration from recruitment to Onboarding Estimation End User Training documents Success Factors Employee Central Presales Role Based Permissions Concurrent Employment Corporate Data Models Analysis page view Job Application importing and exporting pick lists S/4 HANA system quick link configuration Planning opt in features cutover activities Rcm Prioritizing module wise demos Test Scripts Sap Hcm Business Rules Test Scenarios Requirements Functional Specification Solution Designing SLA User Acceptance Testing Portlets Workflows Testing Requirement Gathering User Creation Integration

28 days ago

Management Trainee - Procurement

Permanent Job

Bengaluru / Bangalore

0-2 years

Project Management Supplier Management Contract Management Value Chain Performance Reporting Sourcing Value Delivery Indirect Sourcing auctions contract law Commodity Materials Value Engineering Cost Savings Category Expertise e-RFI Rfq Supplier Engagement Market Analysis Compliances Strategic Sourcing SLA Ariba

29 days ago

AM-OM

Permanent Job

Noida

0-2 years

Territory manager support Supply Chain Order Fulfillment Analytical Skills business travels Sap Erp Invoicing client handling skills Reporting and Analysis Contract management Customer Relationship Master data management global hours Governance Order Entry Order Management trust with clients logistics Communications Skills Erp SLA

29 days ago

TPM, OpenSearch, OpenSearch

Permanent Job

India

3-7 years

product management release schedules program management Budget risk management KPI Schedule critical path management Leadership cross functional teams project management Software Development SLA Scope Quality

26 days ago

Team Leader - Service Desk

Permanent Job

Bengaluru / Bangalore ,

India

5-8 years

In-person feedback to reporting agents on daily basis regarding ticket hygiene and operational/procedural hygiene Participate in calibration and collaboration meetings with support function leads both through direct intervention and mentoring Proactive updates to knowledgebase Contact Center Platform handling VOIP Remote desktop troubleshooting Recommend suggestions to improve user self-submit interface Printer Monitor ticket ageing reports and drive team members to work on ageing tickets Identify training needs based on inputs from sources like quality monitoring feedback Identify incident resolution workflows that can be automated based on steps provided in knowledge articles Windows Operating Systems Identify ways to improve efficiency of existing process MDM Create other end devices CCMS and process updates Analysis of available metrics and reports and reviews on Key Performance Indicators Complex troubleshooting FCR analysis - find out controllable resolution errors that could have been resolved at L1 Iso Root cause analysis of escalations and SLA misses Conduct new hire technical and account specific training based on the requirements COTS Applications Provide hands-on assistance to team members in case of issues ITIL v4 Foundation certified preferred Identify troubleshooting steps that can be automated and provide inputs for automation maintain and update account training plan Represent Mphasis delivery on internal and external review meetings Sharepoint Find out controllable resolution errors that could have been resolved at L1 Escalate complex incidents / requests to resolver groups Review and ensure compliance to standards like PCI BCMS by facilitating audits by internal and external teams Attend change meetings and analyze potential impact to Service Desk operations ITSM tool Laptop Office 365 Exchange Server Vpn Identity And Access Management Isms Desktop

28 days ago

Operations Manager

Permanent Job

Gurugram ,

Gurgaon / Gurugram ,

India

1-3 years

Delivery Days Communication Skills Manpower Assignment Analytical Skills customer feedback Order Processing Leadership Skills Vehicle Management SLA

a month ago

Executive-Quality Control

Permanent Job

Nanjangud ,

India

3-5 years

testing SLA Sops HPLC analysis Deviation Training document practices ALCOA++ OOS management empower application software lab incident data integrity policy log books LIMS operation testing results Design and qualification of LIMS

a month ago

Executive-Quality Control

Permanent Job

Nanjangud ,

India

3-5 years

a month ago

Service Desk Tech II

Permanent Job

Pune ,

India

2-4 years

Ola KPI Process Improvement Troubleshooting Communication Skills Training business knowledge Customer Experience Service Desk Client Expectations Analytical First-Contact Resolution Process Metrics Complaints CSAT Performance Management Decision Making SLA Quality Service Delivery

a month ago

Technical Support Manager

Permanent Job

Pune ,

India

0-2 years

Motivating performance development Technical Knowledge work force management service improvements KPI setting Mentoring Monitoring Process Improvements SLA"s user escalations KPI"s shift rosters Training Plans incident trend analysis technical guidance coaching root cause corrective actions Predictive Analysis

a month ago

Oracle Subscription Management Functional Consultant

Permanent Job

Pune ,

India

0-2 years

Pricing SLA rules Order Management Product management Subscription Management Cloud Oracle Oracle Scm

a month ago

Sr. Consultant - SAP Treasury and Risk Management (TRM) Job

Permanent Job

Hyderabad / Secunderabad, Telangana ,

India

10-12 years

Cash Management risk management treasury transactions FI-GL FI-AR FI-AP Queries financial risk analysis Accounting IFRS/GAAP standards treasury accounting principles Cash Flow Forecasting Investment Management 24 x 5 support environment performance metrics Credit card billing settlement Profitability Cost Analysis fx hedging Communication Skills Risk Management Troubleshooting S4/HANA currency Treasury Management liquidity risks Closing operations financial risks Fixed Asset Accounting hedge management Treasury business functions Liquidity Debt Management Info types customer trust interest rate SAP S/4 HANA SAP Treasury Ticketing Tools Sap Fico Badi SLA Idoc Solution Manager Bapi Servicenow

a month ago

IT Support Engineer

Permanent Job

Bengaluru / Bangalore ,

India

2-5 years

DHCP packet flow 1XX series BE Autocad Site to Site analytical mindset L2 level network monitoring Mpls management tools trimble IP packet flow Sophos XGS 4XXX series Fault Finding issue resolution Operational Processes Wi-Fi Team Player Network Tools Switching backup devices Escalation Network Operations 2XXX SLA monitoring SD WAN Fortinite ILL Analysis Tools collaborative approach Problem resolution UDP ports BSc degree Active Directory BTech Bluebeam applications Tcp Wan Server Windows Storage Static Routing Vpn Wireshark L1 Routing Broadband Firewall Network Monitoring VMWare Lan Ccna Linux Os Ip Subnetting Sophos Ccnp

a month ago

Contracts Manager

Permanent Job

India

5-7 years

Salesforce Organization Skills vendor contracts Data Entry Adobe Legal SLA Communication Skills Prioritization Data reports Workflow issues contract lifecycle management data integrity Time Management Skills Commercial Contracts Microsoft Office Suite Clm

a month ago

Senior Manager â Workday HRIS Head

Permanent Job

Bengaluru / Bangalore ,

India

0-2 years

HR Technology innovations Workday features Workday training Industry trends Workday HCM solution Workday capabilities Hris Workday solution leadership collaterals solution implementation Workday Support Team documentation standards global team Communication Skills Analytical Thinking project management project managers business stakeholders solution adoption Workday incidents Workday releases Workday certifications Workday HR solutions Workday projects best practices problem-solving abilities technical consultants Continuous Innovation technical requirements SLA service delivery Workday

a month ago

Mgr, Software Quality Engineering

Permanent Job

Hyderabad / Secunderabad, Telangana ,

India

5-7 years

project management code coverage KPI Mentoring support engineers test case management Problem Solving Root Cause Analysis Leadership defect analysis coaching communication Agile/Scrum Performance Testing SLA automation testing Qa Test Planning

a month ago

Technical Support Specialist

Permanent Job

Hyderabad / Secunderabad, Telangana ,

India

1-2 years

driver installation ms teams Share Point incident management lifecycle bsod remedy active directory service requests bit locker Troubleshooting incidents communication sla Ticketing Tool microsoft exchange Control M service now metrics Office 365

a month ago

MS Dynamics- Consultant

Permanent Job

Bengaluru / Bangalore ,

India

5-6 years

Business Analysis Customer Service North America Canadian projects Mba Marketing written communication skills Proposals social media channel marketing Sales oral communication skills inquisitive nature Lead to Quote Customer Journeys Case Management learning desire Knowledge Management Presentation Skills Presales Microsoft Dynamics 365 entitlements CRM Product Owner SLA Ms Crm Technical Dev Ops Routing Jira Salesforce Crm

a month ago

Client Relationship Management - Japanese Language Proficient

Permanent Job

Gurgaon / Gurugram ,

India

3-8 years

production operating system resource availability Root Cause Analysis Stakeholder Management Interpersonal Skills Hardware Cloud Hyperscale services Leadership Distributed Console SLA checklist Problem-solving IT service management tools decision-making project management Rca monitoring tool Troubleshooting Batch monitoring environment financial management Management Skills SOP"s Software AWS Operating Systems Cloud Technologies Databases Service Delivery Programming Languages Networks Python

a month ago

Senior Manager - Billing COE

Permanent Job

Delhi ,

Hyderabad / Secunderabad, Telangana ,

Bengaluru / Bangalore ,

Chennai ,

Kolkata ,

Mumbai ,

Pune ,

India

5-7 years

invoice Team Management Rico Pr Risk Assessment Tds Vendor voucher Media Spends Payout Sop Audit Cobrand Sms SNAPS LG Po SLA Excel

a month ago

Manager - Vendor Management, Collection Telecalling

Permanent Job

Delhi ,

Hyderabad / Secunderabad, Telangana ,

Bengaluru / Bangalore ,

Chennai ,

Kolkata ,

Mumbai ,

Pune ,

India

5-7 years

Execution Resource Management Hiring vendor management process controls Training Outbound Calling Interpersonal Problem Solving certification Audit Compliance Capacity Planning Feedback Negotiation Teamwork Collaboration Collections call listening communication Portfolio Management SLA

a month ago

Assistant Manager - Agency Management, Collection Field North

Permanent Job

Delhi ,

India

0-2 years

Productivity Compliance Fraud Hiring Portfolio Efficiency Recovery Certification Billing field support Settlement People Management SLA

a month ago

Home

sla management Jobs

Top Industry

Job Category

Sla Management Jobs

RF Software Support Engineering Manager, Region Flex

SAP Treasury and Cash Management

Sales Manager

SAP SF with RCM &EC

Management Trainee - Procurement

AM-OM

TPM, OpenSearch, OpenSearch

Team Leader - Service Desk

Operations Manager

Executive-Quality Control

Executive-Quality Control

Service Desk Tech II

Technical Support Manager

Oracle Subscription Management Functional Consultant

Sr. Consultant - SAP Treasury and Risk Management (TRM) Job

IT Support Engineer

Contracts Manager

Senior Manager â Workday HRIS Head

Mgr, Software Quality Engineering

Technical Support Specialist

MS Dynamics- Consultant

Client Relationship Management - Japanese Language Proficient

Senior Manager - Billing COE

Manager - Vendor Management, Collection Telecalling

Assistant Manager - Agency Management, Collection Field North