372

Sla Management Jobs

Support Engineer(WFM)

Permanent Job

Nagpur ,

India

3-5 years

chat support Product Knowledge support and maintenance Troubleshooting Training technical issues Product Expertise zendesk Documentation Sla Management Customer Support ui changes communication Problem-solving policy support Ios Windows Software Troubleshooting Configuration jira Android

4 days ago

Support Engineer(WFM)

Permanent Job

Hyderabad / Secunderabad, Telangana ,

India

3-5 years

4 days ago

Support Engineer(WFM)

Permanent Job

Pune ,

India

3-5 years

technical issues chat support Documentation ui changes Training Customer Support policy support Product Expertise Problem-solving zendesk support and maintenance Sla Management Troubleshooting communication Product Knowledge Configuration Windows Ios Software Troubleshooting Android jira

3 days ago

Support Engineer(WFM)

Permanent Job

Bengaluru / Bangalore ,

India

3-5 years

4 days ago

Contractual SLA Manager

Permanent Job

Bengaluru / Bangalore ,

India

10-12 years

Vendor SLA Management CIPS Itil Power Bi Excel Reporting Tools

2 days ago

Team Member - IRM-SUPPORT SERVICES-Information Risk Management Team

Permanent Job

Mumbai ,

India

2-4 years

Resource Management SOAR shift roster creation use case review critical incident investigation end point security EDR mentoring Shift Leads Sla Management Cyber Security network security Splunk Threat Hunting Incident Management Siem Threat Intelligence

5 days ago

Team Member - IRM-SUPPORT SERVICES-Information Risk Management Team

Permanent Job

Mumbai ,

India

2-4 years

2 days ago

Asst. Team Leader service desk

Permanent Job

Pune ,

India

5-7 years

Networking concepts Intermediate Email etiquette Expert Recognize Efforts Advanced Patience Advance Relating to Others Advance Training need identification Customer service skills Expert Conflict Management Skills Advance Analytical Skills Technical Troubleshooting - End Devices - Advance Analytical skills Intermediate Client Technical Service Awareness Intermediate Telephone etiquette Expert Positive attitude to change Advance Operations Management Dealing with Fairness Expert Effective Business Communication Contact center platform operating skills Intermediate Attitude to feedback/willing to learn Advance Influencing Others Advance Coaching for Success Advance Sla Management Presentation Skills Technical Troubleshooting - Account Management/password reset - Advance Client Business Awareness Advanced Managing Stress Advance Technical Troubleshooting - OS Advance Client Process Knowledge Advanced Result Focus Intermediate Self-Development Intermediate Knowledge Base Navigation Skills Advanced Personal Credibility Advance Conflict management skills DMAIC Methodology Intermediate Measuring Performance/Performance Management Skills Advance Fostering Team Work - Advanced Performance Management skills Follow Through Advance Insight into the Customer"s Mindset Advance Drive to Win Intermediate Decision Making Skills Advance Contact center platform reports Intermediate Motivating Others Advance Coaching skills Solution Based Approach Advance Operations Management Advanced Effective Business Communication Advance Operational knowledge of contact center platform and ITSM tool Team Player Advance Ticketing Tool Advance Approachability Advanced Ms Office Capacity Management Itil

4 days ago

Asst. Team Leader service desk

Permanent Job

Pune ,

India

5-7 years

4 days ago

Subject Matter Expert - SD

Permanent Job

Pune ,

India

5-7 years

4 days ago

Network Engineer

Permanent Job

Bengaluru / Bangalore ,

India

5-7 years

520000 - 723000 INR

wireless network engineering Data Analysis 5g oran lab network 5g network projects lab network hardware cell site routers lab network infrastructure ccie certified Troubleshooting Sla Management sdnc-int monitoring tool Operational Excellence communication Cisco Certified Internetwork Expert network engineer Test Plans aws

7 hours ago

Senior Manager-Record to Report

Permanent Job

Jaipur

0-2 years

Reporting Journal Presentation Skills Settlement Client Management Reconciliations Team Management written and spoken english Risk Assessment Sla Management Oracle Excel

5 days ago

Business Development Executive

Permanent Job

Delhi ,

India

2-5 years

Merchant Category Codes Team Management Nodal and Escrow Accounts Marketing Activities Sales Strategy startup development PCI-DSS Compliance Client Relationship Management Sales Operations Revenue Maximization Prospecting Market Intelligence Hunter Instinct Marketing Comodo SSL Sales Lead Generation Client Retention Payments and Settlement Act Account Management Sla Management Cross-functional Management Interpersonal Skills

12 days ago

Program Manager- Field Service

Permanent Job

Bengaluru / Bangalore

2-5 years

300000 - 800000 INR

Sla Management oem management Itil Certified Asp

11 days ago

Performance Test Engineer

Permanent Job

Gurugram ,

Gurgaon / Gurugram ,

India

3-7 years

CA APM Problem Project Lifecycle Sla Management Loadrunner Enterprise Loadrunner Professional application monitoring tools APM tools Performance Center Java Apis Microfocus Change Appdynamics Cloud Performance Testing Dynatrace Incident Splunk Opentext

12 days ago

Team Member - IRM-SUPPORT SERVICES-Information Risk Management Team

Permanent Job

Mumbai ,

India

2-4 years

8 days ago

Team Member - IRM-SUPPORT SERVICES-Information Risk Management Team

Permanent Job

Mumbai ,

India

2-4 years

8 days ago

Assistant Vice President

Permanent Job

Noida ,

India

10-15 years

Cloud Native development KPI Powerpoint Sla Management Visio Work Break Down Structure AI/ML Java / J2EE Pmp MS Project clarizen Function Point Analysis Open Source Tfs Dot Net Framework JIRA Test Driven Development Agile Project Management Devops Prince2 Excel Azure AWS

17 days ago

Manager I, Amazon Music, Digi-Flex

Permanent Job

India

4-8 years

Ms Word Kaizen methodologies process improvement techniques SLA management practices web search techniques quality control tools Outlook Ms Excel Automation Tools

17 days ago

Assistant manager - Contract management and SLA industrialization

Permanent Job

Mumbai ,

India

5-7 years

Service Level Agreements Intra Group Service Level Agreements process development Teamwork Collaboration Contract Administration Organizational Skills results driven communication Understanding Contracts terminologies Networking

5 days ago

Associate Manager - Customer Service

Permanent Job

Noida

8-12 years

Confidential

Back Office Customer Service Chat Support Team Management Email Support Sla Management

a month ago

IT Call Coordinator- Vikhroli, Mumbai

Permanent Job

Mumbai City ,

Mumbai

2-3 years

Confidential

Help Desk Sla Management Helpdesk Call Coordinator Service Desk Call Logging Inbound Calling Technical Helpdesk It Helpdesk Support

a month ago

Branch Head â Facility Management

Permanent Job

Chennai ,

India

8-12 years

qbr shares mmr PC Literacy business development follow up Microsoft Tools mmr 52 weeks ppp calendar site audits Negotiation Continuous Improvement Billing Management client escalation matrix customer feedback collection Documentation timely invoicing crm software Strategic Planning operations management Client Relationship Management training calendar management client interviews market research Team Leadership hbr Sla Management dashboard report Networking

a month ago

Manager

Permanent Job

Noida ,

India

7-12 years

Operations Management Delivery Voice Profitability Customer Satisfaction Sla Management Performance Management

a month ago

Senior Security Engineer - SIEM Analyst ( IBM Qradar, SOAR, VAS )

Permanent Job

Chennai ,

India

5-7 years

incident reports new use case creation Deception Technology security procedures Vas Tailor Rapid 7 Vendors incidents Trends Reporting incident response plans proactively defend log source Documentation SOAR security weaknesses Sla Management 3rd parties cybersecurity threats Monitoring packet level analysis Analytics deploying Security Incident and Event Management custom rules Vulnerability Assessment Scanner Security Policies Designing Trending security alerts emerging threats TIP client specific security needs Configurations Service Now vulnerability assessment Threat Hunting use cases Siem Threats Penetration Testing Ticketing Tools Qradar Itil Processes

a month ago

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sla management Jobs

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Sla Management Jobs

Support Engineer(WFM)

Support Engineer(WFM)

Support Engineer(WFM)

Support Engineer(WFM)

Contractual SLA Manager

Team Member - IRM-SUPPORT SERVICES-Information Risk Management Team

Team Member - IRM-SUPPORT SERVICES-Information Risk Management Team

Asst. Team Leader service desk

Asst. Team Leader service desk

Subject Matter Expert - SD

Network Engineer

Senior Manager-Record to Report

Business Development Executive

Program Manager- Field Service

Performance Test Engineer

Team Member - IRM-SUPPORT SERVICES-Information Risk Management Team

Team Member - IRM-SUPPORT SERVICES-Information Risk Management Team

Assistant Vice President

Manager I, Amazon Music, Digi-Flex

Assistant manager - Contract management and SLA industrialization

Associate Manager - Customer Service

IT Call Coordinator- Vikhroli, Mumbai

Branch Head â Facility Management

Manager

Senior Security Engineer - SIEM Analyst ( IBM Qradar, SOAR, VAS )