Sla Jobs in Thane

Associate Manager, Customer Success Management

Permanent Job

Remote ,

India

Fresher

SCALE Customer Support defect resolution Tools NPS customer survey delivery assurance process product expansion mitigation plans Engineering reference-ability test schedules Procedures internal throughput runbook customer feedback processes SLA targets lessons learned upselling Customer Health ticket priorities outages governance meetings DC teams future growth end user experience renewals cross-selling volumetric performance data communication plan Customer success plans trusted relationship OnPrem areas for improvement Services latest version services teams Duck Creek software Customer leadership teams features adoption partners sales opportunities SI partners Accounts primary contact point OnDemand strategic account plans regular contact monthly metrics reports Customer Success Snow

a month ago

Sr. IT Executive - SAP B1

Permanent Job

Navi Mumbai ,

Mumbai ,

India

2-3 years

IT asset inventory SAP B 1 SLA Tracking quality control evaluations Mentoring coaching network related issues

a month ago

IT Call Coordinator- Vikhroli, Mumbai

Permanent Job

Mumbai City ,

Mumbai

2-3 years

Confidential

Help Desk Sla Management Helpdesk Call Coordinator Service Desk Call Logging Inbound Calling Technical Helpdesk It Helpdesk Support

a month ago

AVP / VP Fraud Operation

Permanent Job

Mumbai ,

India

8-10 years

fraud operations Client Relationship Management Team Building Process Migration Continuous Improvement Process Optimization performance management Sla Management

a month ago

Shift Engineer

Permanent Job

Mumbai ,

India

3-5 years

Electrical Ppm Energy Conservation dmr KPI MMR Mechanical SLA

30 days ago

Senior Manager - Billing COE

Permanent Job

Delhi ,

Hyderabad / Secunderabad, Telangana ,

Bengaluru / Bangalore ,

Chennai ,

Kolkata ,

Mumbai ,

Pune ,

India

5-7 years

invoice Team Management Rico Pr Risk Assessment Tds Vendor voucher Media Spends Payout Sop Audit Cobrand Sms SNAPS LG Po SLA Excel

a month ago

Facilities Executive Soft Services

Permanent Job

Mumbai ,

India

2-3 years

Pest Control Resource Management Vendor Management Customer Service Waste Management Compliance with SLA Metrics Housekeeping Management Budget Management Reporting Security Management

a month ago

Service Experience Lead

Permanent Job

Mumbai ,

India

5-7 years

customer service claims review compliance standards claims process SLA

a month ago

Service Coordinator

Permanent Job

Mumbai ,

India

2-3 years

Summit ticketing tool vendor coordination IT mail communication VIP calls Coms priority calls Mis Ticketing Tools SLA Service Request Incident

a month ago

Team Leader FOR Nomura Financial Services Pvt Ltd

Permanent Job

Mumbai ,

India

8-10 years

Thin clients Microsoft.com add ins local profile thin client knowledge Escalation Management Roaming profile SLA compliance Coordination Bloomberg applications global level Server Emails Team handlimg expeirence host file Windows update Backup Engineer Alignment Vendor governance Active directory ITSM operations Networking Wsus Vpn Problem Management Sscm Service Improvement Reports

a month ago

Technical Specialist - MS, Cloud

Permanent Job

Mumbai ,

India

0-2 years

Disaster Recovery Problem Root Cause Analysis field engineering Managed Services Server Hardware and Storage Administration Virtualization Administration Windows Server Administration Linux Server Administration SLA Monitoring Tools Itil cloud quality assurance Incident automation

a month ago

Technical Specialist - MS, Virtualization

Permanent Job

Mumbai ,

India

0-2 years

a month ago

Cloud Managed Services Engineer (L3)

Permanent Job

Mumbai ,

India

0-2 years

a month ago

Senior Engineer - MS, EUC

Permanent Job

Mumbai ,

India

5-7 years

VIP users Trend Analysis Service Provider managed a team Disaster Recovery Patching Root Cause Analysis incident and request tickets Compliance Project Work end user support operational tasks SLA change management Quality Analysis Tac automation

a month ago

MIS Coordinator FOR Dixit Infotech

Permanent Job

Mumbai ,

India

0-2 years

IMAC Software Assets Application Software Vendor Management Hardware Assets Service Desk Product Support Amc IT Assets Escalation Matrix office automation software Os SLA It Infrastructure Oem Asset Management Database

a month ago

IT Helpdesk Management FOR Voltas

Permanent Job

Mumbai ,

India

0-2 years

service management reports client applications service desk tool IT Helpdesk Management incident ticket information SLA matrix severity and categorization matrix desktop/laptops Os It Services

a month ago

E-commerce field sales executive

Permanent Job

Mumbai ,

India

2-4 years

Field Sales Marketplaces SOP Closing targets e-commerce category analysis SLA Research

a month ago

Collections Manager-CEQ

Permanent Job

Delhi ,

Hyderabad / Secunderabad, Telangana ,

Bengaluru / Bangalore ,

Chennai ,

Kolkata ,

Mumbai ,

Pune ,

India

0-2 years

asset verifications statutory bodies possession Policies SARFESI NPAs Section 9 process Customer Satisfaction Collections Relationships Audit Regulatory Bodies Procedures Legal vendor payouts delinquency SLA

a month ago

Manager - Collections

Permanent Job

Delhi ,

Hyderabad / Secunderabad, Telangana ,

Bengaluru / Bangalore ,

Chennai ,

Kolkata ,

Mumbai ,

Pune ,

India

2-4 years

asset verifications possession NHB Policies SARFESI NPAs Section 9 process Customer Satisfaction legal guidelines IRB regulations Collections Relationships Audit Procedures vendor payouts delinquency SLA

a month ago

Manager - Vendor Management, Collection Telecalling

Permanent Job

Delhi ,

Hyderabad / Secunderabad, Telangana ,

Bengaluru / Bangalore ,

Chennai ,

Kolkata ,

Mumbai ,

Pune ,

India

5-7 years

Execution Resource Management Hiring vendor management process controls Training Outbound Calling Interpersonal Problem Solving certification Audit Compliance Capacity Planning Feedback Negotiation Teamwork Collaboration Collections call listening communication Portfolio Management SLA

a month ago

Executive - HR Operations

Permanent Job

Mumbai ,

India

0-2 years

Hr Operations Learning Payroll pensions KPI Hr Administration Resourcing SLA Workday

a month ago

Executive - HR Operations

Permanent Job

Mumbai ,

India

0-2 years

Resourcing Payroll Learning KPI pensions Hr Administration Hr Operations SLA Workday

a month ago

AGM-Client Manager

Permanent Job

Mumbai ,

India

5-7 years

Account Management Enterprise telecom products C Level conversation Consultative Selling Business Planning Account dossier P & L Revenue Market Share Accurate Forecasting Msa Service Assurance SLA Service delivery

a month ago

Deputy Manager Company Secretary

Permanent Job

Mumbai ,

India

5-7 years

Efficiency Team Management Llb Bpo KPI Sops quality improvements Trainings process understanding Company Secretary Compliances Feedback leaves Escalation Query Resolution errors Attendance SLA Kpo Dashboards

4 months ago

Brand Marketing Manager

Permanent Job

Mumbai ,

India

5-7 years

CTQ CTP Process Improvement Business Analysis MIS Reporting Operations Management utilization Sop Project Management Collaboration Content Marketing CSAT Communication SLA

4 months ago

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Sla Jobs in Thane

Associate Manager, Customer Success Management

Sr. IT Executive - SAP B1

IT Call Coordinator- Vikhroli, Mumbai

AVP / VP Fraud Operation

Shift Engineer

Senior Manager - Billing COE

Facilities Executive Soft Services

Service Experience Lead

Service Coordinator

Team Leader FOR Nomura Financial Services Pvt Ltd

Technical Specialist - MS, Cloud

Technical Specialist - MS, Virtualization

Cloud Managed Services Engineer (L3)

Senior Engineer - MS, EUC

MIS Coordinator FOR Dixit Infotech

IT Helpdesk Management FOR Voltas

E-commerce field sales executive

Collections Manager-CEQ

Manager - Collections

Manager - Vendor Management, Collection Telecalling

Executive - HR Operations

Executive - HR Operations

AGM-Client Manager

Deputy Manager Company Secretary

Brand Marketing Manager