116

Service Request Management Jobs

Platform Support Engineer (L3)

Permanent Job

Mumbai ,

India

5-7 years

HTTP/HTTPS Request and Response Cycle SNMP traps log files defect and escalation management Authentication mechanisms ? Single Sign-on MIBs/OIDs ITIL business process email infrastructure/protocols knowledgebase Web Services ? REST and SOAP Database Concepts Java It Service Management Itsm Cloud Technologies Json Ldap Cmdb Incident Management Xml

a month ago

ITSM - Service Lead

Permanent Job

India

12-15 years

security guidelines service delivery tools quality aspects KPIs OLAs customer escalations general data center technologies processes Service Quality IT process owners Application operations incident/request management Transition Tools AD/IAM Pmp technology options Compute service budget data center Safety Six Sigma Resource Planning service improvement plan service revenue Windows 2008 R2/2012/2016 administration transformation projects middleware IT operations service offerings Data mining/analysis skill operation level agreements large IT operations Risk related certifications Service Lead Lean automation levels operational procedures change/release management Availability advanced Root cause analysis Security measures service descriptions customer requirements Backup Slas Upgrades Capacity Management Itsm Migrations It Asset Management Itil Foundation Problem Management Performance Tuning Network Datacenter Operations Database Middleware Storage Virtualization

a month ago

Customer Care Executive

Permanent Job

Pune ,

India

1-3 years

customer service escalation handling phone Customer Support Service Request Problem Management

a month ago

Treasury Specialist

Permanent Job

Hyderabad / Secunderabad, Telangana ,

India

8-10 years

SAP S4HANA/ECC Bank Communication Management SAP Finance and Controlling task management Exposure Management super user authorisation controls Release and deployment support Host to Host Payments Central Payment Factory Rollouts Transaction Manager exposure reporting Monitoring Efficiency Improvement Green field implementation limit utilisation reporting Global Treasury/Cash Handling Setup Cash Pooling Hedge Management Communication Skills Continuous service improvement Risk Analyser Cash Management End User Trainings ABAP solutions Netting Solution Market Risk Analyser Minor enhancements Technical change management Service Request fulfillment Credit Risk Analyser facility utilisation reporting Data Migration Swift SAP Treasury and Risk Management Upgrades Incident Management Problem Management

a month ago

Support Engineer

Permanent Job

Pune ,

India

0-1 years

Continuous Improvement Monitoring/Observability Knowledge Management Service Request handling Service Level Management Change Management Incident Management Problem Management

a month ago

Bell Captain / Bell Boy

Permanent Job

Salt ,

Kolkata ,

India

1-3 years

Baggage Handling Front Office Luggage Storage Guest Request Performance Bonus Guest Service Luggage Collection Safety And Security Lobby Management Inventory Management Bell Desk Emergency Procedures Guest Calls Group Movements

a month ago

Lead Support Analyst - Applications

Permanent Job

Chennai ,

India

2-3 years

Microsoft Dynamics 365 Fundamentals Request Fulfilment It Service Management Servicenow Problem Management Itil Major Incident Management

5 months ago

SCCM Administrator L1

Permanent Job

Navi Mumbai ,

Mumbai ,

India

4-6 years

Modification CI creation SCCM Sites SCCM Current Branch P2 related issues Level 2 Troubleshooting Technical organizations requirement SCCM Server Policies Training Distribution Points Package Deployment Patch Deployment Third Party Patching service request handling Deploy Change Requests Creation L1 team resources Deployment Office 365 Management communication SQL Database management SCCM Client management Documentation SWD products Presentation Skills Manage P1 SCCM services related activities Windows Servicing Edge Management Maintaining discovery methods Troubleshooting Compliance Setting maintenance OSD tasks Sql Administration Sccm 2012 Operating System Deployment Incident Management Configuring Application Deployment Patch Management Software Distribution Reports

5 months ago

Senior Dotnet Developer

Permanent Job

Hyderabad / Secunderabad, Telangana ,

India

6-8 years

Async programming Azure Service Bus Azure App Service communication MS Test TFS/GIT Root Cause Analysis Angular 1/2+ Microservice frameworks Request Mgmt. .NET Framework No SQL DB Serverless technologies Reactive Operational Support L2/L3 Incident Management Collaboration Visual Studio X Azure API management CI/CD container orchestration Nunit C# Github Microsoft Sql Server Azure Logic Apps Javascript Azure Functions Bootstrap Entity Framework Api Management Azure DevOps Linq Responsive Design Css3 Moq Devops Jenkins jQuery Azure Data Factory Html5 Wcf ASP.NET Mvc Restful Apis Web Services

4 months ago

SCCM Administrator L2

Permanent Job

Navi Mumbai ,

Mumbai ,

India

4-6 years

CI creation SCCM Sites change requests Level 2 Troubleshooting SCCM Server Policies Distribution Points Package Deployment MCP SCCM 2012 / Current Branch Certified Patch Deployment Third Party Patching service request handling discovery methods L1 team resources Office 365 Management SQL Database management P1 SCCM Client management p2 Software Distribution tool Documentation SWD products SCCM 2012 / SCCM Current Branch Windows Servicing SCCM Software Distribution Edge Management Compliance Setting OSD tasks Sql Administration Operating System Deployment Incident Management Application Deployment Patch Management Reports

5 months ago

SCCM Administrator L2

Permanent Job

Mumbai ,

India

4-6 years

5 months ago

Senior Siebel Consultant

Permanent Job

Bengaluru / Bangalore ,

India

6-15 years

Siebel Field Service Siebel BI Publisher Reports Leads Siebel CRM Scripting /Open UI Siebel Workforce management Contact Management CRM order Management & EAI Opportunity and Quote Management Siebel Version 20.xxxx And Above Experience Should Be Preferred RODOD Implementation knowledge Account Management prospect Siebel PRM/ Dealer management Service Request/Trouble Tickets Management Telco Experience is must Siebel Configuration

4 months ago

Oracle Database Specialist

Permanent Job

Hyderabad / Secunderabad, Telangana ,

Bengaluru / Bangalore ,

India

0-4 years

Internal multi-vendor Enterprise recovery resolution stakeholder global capacity alerting Security Relationships Company audits request teams Services resources Problem Monitoring multi-national Management planning Extensions response Service Application external queues multi-disciplinary Backup cloud Database oracle Performance Applications Incident

4 months ago

Software Developer Engineer 3 (Backend)

Permanent Job

Bengaluru / Bangalore ,

India

3-5 years

mid-tier caches layers Lagom Collections high throughput adaptive concurrency limits Adaptive Routing Embedded 12-factor app REST Maturity Levels circuit breaker sharding low error rate standalone Scaling Feature toggle GRPC Undertow Consistency back pressure non-blocking IO fallbacks Thrift Columnar Caching Service Discovery Resilience4J Event sourcing Messaging frameworks request collapsing asynchronous communication Flink single point of failures data store tolerance to network Partition eventual consistency Document Hystrix CAP Availability low latency Central Config Management distributed paradigms REST Framework Relational Annotations Memcache HTTP2 CQRS Key-Value Netty graceful degradation Protobuf Java SSL Load Balancing Jetty Storm Http Concurrency MySQL Aerospike Load Balancer Spring Boot Microservices Tomcat Ehcache Polymorphism Distributed Systems Redis Cloning Streaming Hazelcast data streaming Lambda Api Gateway UDP Kafka Cassandra Servers Design Patterns Apache Spark Object Tcp Oracle Graph Mongo

4 months ago

Security Tools L2

Permanent Job

Mumbai ,

India

3-5 years

secure aaa analytical administration monitoring tool application level Problem-solving operations service request handling l2 troubleshooting web proxy Team Player multi factor authentication network switch protocols Rsa Server change management Network Tcp/ip wireshark linux windows server mcse Network Routing Firewall Incident Management Cent Os Ccna red hat Itil unix

4 months ago

Security Tools L2

Permanent Job

Mumbai ,

India

3-5 years

secure aaa analytical administration monitoring tool application level Problem-solving operations service request handling l2 troubleshooting web proxy Team Player multi factor authentication Monitoring network switch protocols Rsa Server change management Network Tcp/ip wireshark linux windows server mcse Network Routing Firewall Incident Management Cent Os Ccna red hat Itil unix

4 months ago

IT Specialist - Asset Management

Permanent Job

Bengaluru / Bangalore ,

India

0-2 years

Procurement Contract Management Purchasing analytical Technology Logical Learning Billing ITAM tools Conflict Resolution ITAM principles Inventory Management ITSM system Collaboration Software licenses communication problems Request Fulfilment Inventory Service Now License Management It Asset Management Microsoft Excel

5 months ago

SAP MDG Application Expert

Permanent Job

Bengaluru / Bangalore ,

India

9-12 years

Master Data Management Governance Custom Data Model Creation Rule Based Workflow BRF+) Change Request type validations and derivations using BADIs and BRF+ context-based adaptation process modelling configuration (Business Activity data replication framework (DRF) Standard Data Model Enhancement data import using DIF SAP MDG Solution customizing Floor Plan Manager Process and technology expertise to work with transformation from SAP ECC to SAP S4 HANA ABAP Floor Plan Manager (FPM) SOA service migration of existing master data into MDG hub abap web dynpro ABAP Object Oriented Programming ABAP Workflow supporting UAT phase and go-live period of MDG Implementation project ALE configuration S/4 HANA Migration projects MDG UI configuration Master Data Governance (MDG) key value mapping knowledge on integrating MDG with SAP Information Steward and SAP Data Services for Data Remediation and Data Validation respectively FPM UI enhancement Configuration Webdynpro Workflow

4 months ago

ANALYST III, TECHNOLOGY OPERATIONS

Permanent Job

Bengaluru / Bangalore ,

India

2-5 years

customer service/phones skills Interpersonal Skills Organizational Skills Communication Skills scrum techniques project management internet-related program self-motivated english language skills test management experience project charter risk/issue log technical program management project change request program management retrospection cross-functional teams Confluence Test Management Sap Implementation Software Development Life Cycle Project Plan service now jira Velocity Technical Documentation Hp Alm Agile Methodologies Excel

5 months ago

System Administrator

Permanent Job

Navi Mumbai ,

Mumbai ,

India

2-4 years

Secure RSA service request handling monitoring tool OS level web proxy flow network fundamentals Windows Server OS AAA Server Administration Incident Management Unix Red Hat Network security Linux MCSE Proxy Ccna Ms Sharepoint Firewall Cent Os

5 months ago

GBS Customer Service Representative

Permanent Job

Mumbai ,

India

0-2 years

customer concern incoming calls issues pick up arrangement Systems UPS service guarantees enquiries Solutions complaints pick up professional manner Management export shipments Service track and trace Claims UPS supply request price quotation Product tracking follow up duties Exception Procedure

3 months ago

Senior Sailpoint Developer

Permanent Job

Bengaluru / Bangalore ,

India

0-2 years

Leaver Processes complex projects Policies ISO27002 Access Certification Mover Access Request framework directories AWS IAM Users Sailpoint IdentityIQ Identity Access Governance Identity Governance Administration security frameworks Joiner Sarbanes Oxley IAM Roles conflicting priorities Sailpoint File Access Manager Connector Integration development asset Configuration It Service Management Iso27001 Problem Management Databases Identity Access Management collaborative environment Change Soap Web Services REST Iam Hippa Incident

4 months ago

Field Service Technician (IT/System Administrator)

Permanent Job

Ahmedabad ,

India

2-4 years

relationship/conflict management virtual team analytical server infrastructure Multitasking PC systems Customer service PC setup Problem-solving microsoft software Microsoft Office 365 Suite Desktop/Multifunction Troubleshooting Microsoft Windows Operating Systems User incident and request ticketing systems Printing Devices Hardware Network Remote Support Desktops Laptops

5 months ago

Desktop Support Engineer L2

Permanent Job

Nan ,

Mumbai ,

India

3-5 years

Desktop Support Engineer XDR Application Software Outlook Issues Recovery Cabling Technologies Adobe Products EDR Antivirus Backup SLA microsoft products Support Windows Ticketing Tool Network Devices Incident Management Switch Office Service Request Routers

4 months ago

Vmware + Windows + NSX

Permanent Job

Chennai ,

India

6-8 years

NSX Edge Clusters Services VRO Root Cause Analysis Microsoft Windows Server Administration Monitoring Bridging TCP/IP services NSX-v environments Verbal Communication compliance requirement User service request NSX-T Infrastructure VMware virtual center Written Communication Dc NSX Manager VMware VCP-NV certification PCI - DSS Gateway Firewall NSX Edge nodes NSX Administration VMware vRA Alert management NSX-T DataCenter Logical Switching Federations Incidents Security Distributed Firewall Vmware network security Esxi Windows Vrops P2v routing Banking Domain Itil Process Dns DHCP Wsus Routing enterprise switching Vmotion Firewalls Dfs Group Policy Management

4 months ago

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service request management Jobs

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Job Category

Service Request Management Jobs

Platform Support Engineer (L3)

ITSM - Service Lead

Customer Care Executive

Treasury Specialist

Support Engineer

Bell Captain / Bell Boy

Lead Support Analyst - Applications

SCCM Administrator L1

Senior Dotnet Developer

SCCM Administrator L2

SCCM Administrator L2

Senior Siebel Consultant

Oracle Database Specialist

Software Developer Engineer 3 (Backend)

Security Tools L2

Security Tools L2

IT Specialist - Asset Management

SAP MDG Application Expert

ANALYST III, TECHNOLOGY OPERATIONS

System Administrator

GBS Customer Service Representative

Senior Sailpoint Developer

Field Service Technician (IT/System Administrator)

Desktop Support Engineer L2

Vmware + Windows + NSX