Resolver Jobs in Gurgaon Gurugram

Solution Consultant

Permanent Job

Hyderabad / Secunderabad, Telangana ,

India

2-4 years

Salesforce MS Project Visio CRM Java Oracle database Java Script MySQL Node.js Groovy Ms Office

a month ago

Performance Test Engineer

Permanent Job

Hyderabad / Secunderabad, Telangana ,

India

2-5 years

AWS cloud services Scala Development web-based application solutions Java C# Gatling Performance Testing PostgreSQL Continuous Integration Mobile Automation Cloud Javascript Blazemeter Debugging Loadrunner

a month ago

Full Stack Developer (React.js, Node.js, PostgreSQL, AWS)

Permanent Job

Hyderabad / Secunderabad, Telangana ,

India

4-6 years

Go Svg PostgreSQL Redux Mocha Node.js react.js AWS

a month ago

Automation Test Engineer

Permanent Job

Hyderabad / Secunderabad, Telangana ,

India

2-4 years

web server configuration Qa Git PostgreSQL Sql Queries Jira Automation Api Testing Python

a month ago

Full Stack Developer (React.js, Node.js, PostgreSQL, AWS)

Permanent Job

Hyderabad / Secunderabad, Telangana ,

India

Fresher

a month ago

Mecânico III - Jataí - GO

Permanent Job

Bhiwani ,

India

0-2 years

monta mquinas executa melhorias manutenes preventivas resolver problemas manutenes corretivas desmonta mquinas transitar entre unidades capacita tecnicamente

7 days ago

Sr Network Engineer IND

Permanent Job

Gurugram ,

Gurgaon / Gurugram ,

India

1-3 years

Traffic mirroring AZ-Traffic Manager AWS Security Groups Network Watcher Security Azure Private Resolver F5-GTM AWS Shield Azure Firewall Infrastructure as code BT Azure DNS AWS-ALB F5-LTM AWS-ELB CloudFlare AWS-GLB akamai AZ-Application Gateways Switching Compute ANF Networking Cloudwatch Netflow ARM templates Terraform Route 53 Python Cloudformation PowerShell Routing Palo Alto Iam Infoblox

15 days ago

Team Leader - Service Desk

Permanent Job

Bengaluru / Bangalore ,

India

5-8 years

In-person feedback to reporting agents on daily basis regarding ticket hygiene and operational/procedural hygiene Participate in calibration and collaboration meetings with support function leads both through direct intervention and mentoring Proactive updates to knowledgebase Contact Center Platform handling VOIP Remote desktop troubleshooting Recommend suggestions to improve user self-submit interface Printer Monitor ticket ageing reports and drive team members to work on ageing tickets Identify training needs based on inputs from sources like quality monitoring feedback Identify incident resolution workflows that can be automated based on steps provided in knowledge articles Windows Operating Systems Identify ways to improve efficiency of existing process MDM Create other end devices CCMS and process updates Analysis of available metrics and reports and reviews on Key Performance Indicators Complex troubleshooting FCR analysis - find out controllable resolution errors that could have been resolved at L1 Iso Root cause analysis of escalations and SLA misses Conduct new hire technical and account specific training based on the requirements COTS Applications Provide hands-on assistance to team members in case of issues ITIL v4 Foundation certified preferred Identify troubleshooting steps that can be automated and provide inputs for automation maintain and update account training plan Represent Mphasis delivery on internal and external review meetings Sharepoint Find out controllable resolution errors that could have been resolved at L1 Escalate complex incidents / requests to resolver groups Review and ensure compliance to standards like PCI BCMS by facilitating audits by internal and external teams Attend change meetings and analyze potential impact to Service Desk operations ITSM tool Laptop Office 365 Exchange Server Vpn Identity And Access Management Isms Desktop

27 days ago

Service Desk Lead

Permanent Job

Pune ,

India

3-6 years

Global Service Desk experience KPIs SIP cip CSAT BMC Remedy Resolver Group Team Leads Slas

27 days ago

Service Desk Analyst

Permanent Job

Bengaluru / Bangalore ,

India

1-3 years

Dc Security remote device management ServiceDesk Support IT service desk tool technical resolver group Network application support services

a month ago

Content & Education Specialist

Permanent Job

Hyderabad / Secunderabad, Telangana ,

India

3-5 years

Chemistry commercial resources patent information management systems indexing systems technology skills link resolver technologies Copyright Analytical Skills biomedical classification user needs assessments biomedical literature Competitor Intelligence information science

a month ago

Service Desk Analyst

Permanent Job

Bengaluru / Bangalore ,

India

0-6 years

severity IT service desk tool Priority updated resume technical resolver group request Matrix Incident

a month ago

Service Delivery Manager - MSP (SDM)

Permanent Job

Bengaluru / Bangalore ,

India

8-10 years

Data Analysis Product Support renewal customer initiatives product roadmap Analytics product upsells Product Development resolver groups customer-facing communication cross-functional teams Customer Success technical consulting automation

4 months ago

Service Desk Associate

Permanent Job

Navi Mumbai ,

Mumbai ,

India

2-5 years

competence building Knowledge Sharing IL resolver team ticket assignment KPI Collaboration Influencing communication Organizational issue handling Customer Management user query ticket generation Service Management Time Management Ticketing Tool automation SLA Ms Excel

5 months ago

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Resolver Jobs in Gurgaon Gurugram

Solution Consultant

Performance Test Engineer

Full Stack Developer (React.js, Node.js, PostgreSQL, AWS)

Automation Test Engineer

Full Stack Developer (React.js, Node.js, PostgreSQL, AWS)

Mecânico III - Jataí - GO

Sr Network Engineer IND

Team Leader - Service Desk

Service Desk Lead

Service Desk Analyst

Content & Education Specialist

Service Desk Analyst

Service Delivery Manager - MSP (SDM)

Service Desk Associate