A Relationship Manager's Job includes building positive relationships with customers while at the same time assisting with generating new business. The relationship manager will be required to identify opportunities for greater profits too. The candidate will have to look into preserving trusting relationships with all the customers. S/he will also be called upon to find ways to outperform competition and maintain the organization's positive image. To do well and succeed in this role, the candidate applying for a relationship manager's job should be an excellent communicator, also be able to work in tandem with sales and marketing teams while building rapport with customers. Not just that, the candidate should also showcase strategic thinking skills and an analytical mind and strong problem-solving acumen. Boosting the brand/organization and adding to the profits in the long-run is also the candidate's KRA. S/he as the relationship manager should be in the position to understand customer needs and develop plans to address them. Along with that, the candidate would also have to resolve customer complaints as quickly and effectively as possible. A prior knowledge of customer relationship management (CRM) practices and a problem solving attitude would go a long way in helping the candidate do well in this domain. S/he should also showcase an aptitude for fostering positive relationships and should be able to work in a team as well as alone at times.