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8
Itsm Tool Management Jobs in Bengaluru Bangalore
Senior Network Security Engineer
ExcelGens, Inc.
Permanent Job
Bengaluru / Bangalore
,
India
6-8 years
FortiManager
AlgoSec
JunOS Manager
firewall products
Firewall analyzer tool
VPN concepts
Skybox
panorama
Checkpoint Mgmt Server R80
Communication Skills
Itsm
Osi Layers
Splunk
Incident Management
Ips
Jira
Network Security Technologies
Nnm
Change management
Ids
Itil Processes
Problem Management
6 days ago
Information Security Specialist
ZSoft Technologies Pty Ltd
Permanent Job
Bengaluru / Bangalore
,
India
0-2 years
AlgoSec
US Shift
VPN concepts
IT Operation tools
Skybox
security log analyze
Communication Skills
firewall products
Firewall analyzer tool
Bengaluru jobs
Change control process
Checkpoint
IPS technologies
India jobs
24/7 on-call rotation
Fortinet
Cisco Asa
Splunk
Slas
Juniper
Nnm
Change management
Ids
Problem Management
Itsm
Osi Layers
Incident Management
Jira
Network Security Technologies
Palo Alto
Itil Processes
Alerts
a day ago
Senior Information Security Analyst
ZSoft Technologies Pty Ltd
Permanent Job
Bengaluru / Bangalore
,
India
8-10 years
AlgoSec
US Shift
VPN concepts
IT Operation tools
Skybox
security log analyze
Communication Skills
firewall products
Firewall analyzer tool
Change control process
Checkpoint
IPS technologies
24/7 on-call rotation
Fortinet
Cisco Asa
Splunk
Juniper
Nnm
Change management
Ids
Problem Management
Itsm
Osi Layers
Incident Management
Jira
Network Security Technologies
Palo Alto
Itil Processes
a day ago
SAP PI/PO Consultant
Incluziv (A Gig Consultants Initiative)
Permanent Job
Bengaluru / Bangalore
,
India
4-7 years
JDBC calls
SOAP calls
Java Knowledge
security materials
SAP API Management
enterprise service bus
technical support
authentication methods
SAP PIT Tool usage
Sprint development
Documentation
iFlows
session handling
ABAP RFC
Extensibility framework
Estimation
transformations
Application Trouble shooting
cpi
BTP
ANSI X12 standards
SAP SolMan ChaRM
Po
Unit Testing
Regression Testing
Sap Pi
Edifact
Http
Test Case Writing
Sap Hana
Odata Services
Agile
Integration Testing
RESTful
Idocs
Itsm
Devops
Requirements Analysis
Sftp
Web Services
12 days ago
Incident Management Analyst
BlackLine India
Permanent Job
Bengaluru / Bangalore
,
India
5-7 years
itsm incident management tools
itil v3/v4 foundation certification
dpa
Continuous Improvement
Microsoft Office Suite
exigence incident management tool
New Relic
Confluence
Incident Management
graylog
jira
11 days ago
Team Leader - Service Desk
Mphasis
Permanent Job
Bengaluru / Bangalore
,
India
5-8 years
In-person feedback to reporting agents on daily basis regarding ticket hygiene and operational/procedural hygiene
Participate in calibration and collaboration meetings with support function leads
both through direct intervention and mentoring
Proactive updates to knowledgebase
Contact Center Platform handling
VOIP
Remote desktop troubleshooting
Recommend suggestions to improve user self-submit interface
Printer
Monitor ticket ageing reports and drive team members to work on ageing tickets
Identify training needs based on inputs from sources like quality monitoring feedback
Identify incident resolution workflows that can be automated based on steps provided in knowledge articles
Windows Operating Systems
Identify ways to improve efficiency of existing process
MDM
Create
other end devices
CCMS and process updates
Analysis of available metrics and reports and reviews on Key Performance Indicators
Complex troubleshooting
FCR analysis - find out controllable resolution errors that could have been resolved at L1
Iso
Root cause analysis of escalations and SLA misses
Conduct new hire technical and account specific training based on the requirements
COTS Applications
Provide hands-on assistance to team members in case of issues
ITIL v4 Foundation certified preferred
Identify troubleshooting steps that can be automated and provide inputs for automation
maintain and update account training plan
Represent Mphasis delivery on internal and external review meetings
Sharepoint
Find out controllable resolution errors that could have been resolved at L1
Escalate complex incidents / requests to resolver groups
Review and ensure compliance to standards like PCI
BCMS by facilitating audits by internal and external teams
Attend change meetings and analyze potential impact to Service Desk operations
ITSM tool
Laptop
Office 365
Exchange Server
Vpn
Identity And Access Management
Isms
Desktop
26 days ago
Infrastructure Management and Systems Integration Senior Analyst
NTT DATA North America
Permanent Job
Bengaluru / Bangalore
,
India
2-4 years
infrastructure knowledge
Unix operating systems
Network/authentication level pre-requisites
Orchestration Tool
installation of applications on Linux operating systems
ITSM tools
Domain of Infrastructure Management
Linux operating system troubleshooting
StackStorm
integration to multiple consoles
tools like StackStorm
API"s
Helix
Servicenow
powershell
Yaml
System Administration
Scripting
Databases
python
Mongo Db
Sql
Rhel
Centos
Bash
a month ago
IAM Specialist
Sony
Permanent Job
Bengaluru / Bangalore
,
India
5-8 years
Bean-Shell java
current market trends related to Identity & Access management
Sailpoint IIQ
Leadership
Cyberark or similar tools
Reporting
AD
Saviynt
Development
Active Directory
ITSM tools usage
Certified in Sailpoint IdentityIQ Engineer certification exam
access reviews
defining or solutioning migration of any IAM tool
end-to-end Joiner/Mover/Leaver process
integrating with multiple. applications/connectors
Operations Support
Knowledge of other IAM tools like OIM
SAP
Webservices
Shell Scripts
Netiq
Coding In Java
Workday
a month ago
1
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