258

Incident Support Jobs

Field Service Sr Engineer

Permanent Job

Delhi ,

Hyderabad / Secunderabad, Telangana ,

Bengaluru / Bangalore ,

Chennai ,

Kolkata ,

Mumbai ,

Pune ,

India

5-7 years

Service Contract Load study Technical Efficiency Competitive analyses product direction After Sales Support Field related incident

4 months ago

Information Technology Infrastructure Specialist

Permanent Job

Mumbai ,

India

12-15 years

Banking vendor management Financial Monitoring sql svr Public Cloud User Support Networking Database Management windows OS Incident Management Grc Vms Hyperv

4 months ago

incident reports fire life safety team support reasonable job duties Cpr Investigations evidence Interviews supervision Security Safety First Aid Inspection Licensing proprietary information patrol point of sale systems positive working relationships Loss Prevention complaints Monitoring code responses emergency situations safety hazard situations vehicle accidents Registration quality assurance

5 months ago

SAP AMS Offering Manager (Portfolio Manager)

Permanent Job

Pune ,

India

5-10 years

Automate AMS processes with RPA (Robotic Process Automation) and Bots SAP Application Management Service SAP Operations (Managed Services) user help desk Devops Machine Learning Sap Solution Manager change management Support Incident Problem Management

5 months ago

PLM Support Analyst

Permanent Job

Pune ,

India

0-3 years

3D Experience development team user request management Dassault solution release validation Monitoring Root Cause Analysis alerting Support Incident Management User Training

5 months ago

Application Support Engineer (Lead)

Permanent Job

Bengaluru / Bangalore ,

India

0-2 years

computer systems data dog logs Problem-solving FreshService production incident troubleshooting logging utilities co-ordinate debugging skills Microsoft Techstack Communication Skills Troubleshoot .NET Mobile Devices Windows ADO Datadog Datadog Firebase Linux Technical Support Engineer Mac Os Azure DevOps Aws Cloud

5 months ago

NOC Engineer

Permanent Job

Panjim / Panaji ,

Panaji ,

India

0-2 years

colocation IP assignment application upgrades Active Directory access requests core network configuration System tools customer backup Analytical Skills custom monitoring plugins Event Management graphing Installation WIKI kaseya ITIL standards Linux CLI MFA requests network equipment build DNS setup Monitoring bespoke graphing Cloud Computing Exposure Network Tools trouble-ticketing Infrastructure service management systems global support hardware serial audits Ms Applications Server Build Prtg Network Operating Systems Sysadmin Leased Lines Topologies Solarwinds Technical Documentation Incident Management Nagios Virtualization

4 months ago

Information Technology Engineer

Permanent Job

Bengaluru / Bangalore ,

India

0-2 years

Installation technical issues endpoints compliance Patches PowerPoint presentations Wi-Fi networks Problem requests AV Maintenance Asset Inventory System Support Incident Desktops Windows Change Lan Laptops Printers Excel Encryption Configuration

5 months ago

Firmware L2 Support Engineer

Permanent Job

Noida ,

India

2-5 years

Onboarding Microcontrollers Non-functional testing Verification FW Knowledge Management end-to end call flow iterative OTA Operations Test Bed setup Requirement Traceability matrix Preparation of Test plan Cellular connectivity products L2 Firmware Operations Validation IP protocols MDNS Bluetooth Tcp Test Case Waterfall Integration Testing Test Scripts Iot Software testing Memory Management Requirement gathering DHCP Https Agile Problem Management Scrum Usb C++ Uart Regression Testing Wlan Black Box Testing Defect Tracking Sanity Testing Software Testing Life Cycle System Testing Rtos Mqtt Coap Nodejs Dns Spi Smoke Testing Support Firmware Python UDP Sdlc Linux Functional Incident Management

5 months ago

Global Helpdesk Admin

Permanent Job

Bengaluru / Bangalore ,

India

3-5 years

Corporate Teams Unix System monitoring Manage Engine Service Desk Plus Software Utilities helpdesk Cases Tracking software Computer Installation Service Desk software default settings internal procedures ITIL standards Onboarding System/Infrastructure monitoring Active Directory Service Now ticketing tool Account Management publish Solutions Customized Incident Management Tool Escalation calls Troubleshooting peripheral equipment local workstation Configurations Helpdesk Support Desktop Management Application Deployment Phone System Service Desk Management Workstations Incident Management Mobile Device Management

5 months ago

Business Systems Analyst

Permanent Job

Bengaluru / Bangalore ,

India

1-3 years

hypotheses Professionalism Internal role changing needs requests Training Security variety Company Client Communication Skills ticketing system type of project Strategies external stakeholders day-to-day activities satisfaction proposed solutions disciplines backgrounds Progress stressful Travel customer service deadlines issues Analytical Skills service level objectives Change Control complex Problem resolution office-based juggle preferred skills internal colleagues team members significant change problems employees Functional Troubleshooting Skills Information Technology Support Testing Impact Incident Management Technical Resource

4 months ago

Information Technology Infrastructure Technician

Permanent Job

Pune ,

India

2-3 years

Customer Focus technical support active directory Negotiation db admin communication Data Analysis Team Work Listening problem-resolution Production Support Troubleshooting Process Automation Application Support change management Patch Management Data Modeling Problem Management Sql Windows Server Administration powershell network support Debugging Data Visualization System Engineering vb Incident Management User Management Batch Script Itil

4 months ago

Service Desk Engineer

Permanent Job

Bengaluru / Bangalore ,

India

0-2 years

Service Desk Processes Escalation System upgrade 24X7 basis Vendors compliance policy Hands Service Provider escalation matrix vendor management tool based communication Active directory leg support AV Vendors quality deliverables SD leads weekly reports Best practices Application Installation Documentations user processes Service Desk Operational Procedures incident management process Bharti AXA Life Insurance Service Desks Application version Runbook Priority group Queries OS images Asset make OS Patching Tablet Branch location incident status Tape drive PowerBI IAM Support New Implementation meetings End point support Staff service requests ticket logging Tracking Service Desk tool VIP users technical group defined process Models Asset Inventory Email VC Support standup calls incidents Management SCCM Management Standard Operating Procedure assignment communication daily severity Monthly mobiles MDM administration phone tape management Linux Requirements Backup Desktop Applications Os Windows Poc Laptop Infrastructure Management Hardware Installation Mac Web Dlp Users Hardware Troubleshooting Testing Bitlocker SCCM Android

5 months ago

Network SOC L2

Permanent Job

Manesar ,

India

4-5 years

risk management packet analysis Develop forensic analysis Procedures Weekly/Monthly dashboard Execute Complex Splunk/ELK Queries Remedy Security incident management Audit purpose data Optimize search performance AV/EDR Troubleshooting SOC operation NIST framework Infrastructure technology KPI Threat Advisories Fields extraction Telecom operational procedures Problem correlation Cyber attacks EDR threat actor tools Incident Life cycle security devices Splunk Use cases Rules Investigation analysis NG Firewalls Security tools technology Data onboarding remediation activities ID/IPS Security Event monitoring Investigation Process Management Response Rca response Threat vectors TCP Dump End point detection NDR Trouble Ticket Cyber Attack techniques playbooks attacker TTP technical Security support Siem Incident Management Vulnerability Management Wireshark Windows Proxy Threat Hunting Unix Nmap Uc Ioc Service now cloud security

5 months ago

Observability Specialist (Open Telemetry)

Permanent Job

Bengaluru / Bangalore ,

India

6-8 years

requirement engineering development speed time-to-market Development application upgrades Open Telemetry Documentation tier 3 IT Product/Solution support activities external and internal developer IT Product/Solution-related development projects operational support manuals interface implementation IT Product/Solution Deployment IT Product/Solution code Testing Methodology Incident Management

4 months ago

Service Desk Engineer

Permanent Job

Bengaluru / Bangalore ,

India

0-2 years

5 months ago

ENS-Technical Specialist Firewall

Permanent Job

Bengaluru / Bangalore ,

India

0-2 years

palo alto firewalls Project Management Skills wildfire panarama Interpersonal Skills Analytical Skill Service Management afm english Communication Skills security technology vendor management skills zscaler cloud proxies Design architecture f5 server load balancing Vpn Asm Gtm Ltm Itil Ips Support Incident Management change management Problem Management

5 months ago

WEKA Storage

Permanent Job

Mumbai ,

India

5-7 years

log files Preventive Maintenance dell infra service incident coordination oem support operational reports Software Updates Weka Storage Backups

5 months ago

Data security engineer

Permanent Job

Bengaluru / Bangalore ,

India

0-2 years

organizational policies stakeholders protocols Documentation security best practices data access assessments incident case management data protection methods data governance principles best practices Open Share folder usage Training data inaccuracies analyze situations sensitive data data duplication data misclassification/mislabeling data loss trouble ticket management Governance Regulatory Requirements audits Compliance User Support Incident Handling Permissions

4 months ago

Service Desk Team Lead

Permanent Job

Gurugram ,

Gurgaon / Gurugram ,

India

0-2 years

workflow management Escalation Management Technical Skills Adaptability Process Management Professionalism Customer Support Ticket Quality Resource Allocation Service Desk Supervision Operations Knowledge Base Organizational Skills Self Control Staff Development Negotiation Skills Emotional Balance Performance Review Technical Resources Communication Skills Mentoring Critical Incident Management Service Improvement

4 months ago

Entry Level - Drilling Solution Engineer (Mumbai)

Permanent Job

Navi Mumbai ,

Mumbai ,

India

0-2 years

Data Analysis drilling trends technical support Benchmarking optimization practices incident investigation process PDC /RC Drill bit Product Knowledge

4 months ago

Storage Engineer

Permanent Job

India ,

Cochin / Kochi / Ernakulam

0-2 years

3rd-party support Monitoring Backup servers Continuous Improvement Troubleshooting Reporting vendor coordination San Os It Infrastructure Servers Incident Management Network Devices

3 months ago

O365 Engineer (Senior)

Permanent Job

Bengaluru / Bangalore ,

India

3-5 years

batch system integrations Microsoft 365 services site collection policies STIG requirements IT services management Audit Log Reports Search Teams OneDrive Online site collection caching Power Apps Documentation Active Directory Customer Support Mail Configurations PowerShell commands SharePoint backups Sharepoint power shell scripting SQL storage requirements Incident Handling Sharepoint Online Power Bi Power Automate Power Platform Microsoft 365 Iis

3 months ago

Desktop Support Engineer L2

Permanent Job

Nan ,

Mumbai ,

India

3-5 years

Desktop Support Engineer XDR Application Software Outlook Issues Recovery Cabling Technologies Adobe Products EDR Antivirus Backup SLA microsoft products Support Windows Ticketing Tool Network Devices Incident Management Switch Office Service Request Routers

5 months ago

Critical Incident Manager - Service Management

Permanent Job

Pune ,

India

6-10 years

cloud support Travel Domain process improvement Critical Incident Management Saas

4 months ago

...

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incident support Jobs

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Incident Support Jobs

Field Service Sr Engineer

Information Technology Infrastructure Specialist

Loss Prevention Associate

SAP AMS Offering Manager (Portfolio Manager)

PLM Support Analyst

Application Support Engineer (Lead)

NOC Engineer

Information Technology Engineer

Firmware L2 Support Engineer

Global Helpdesk Admin

Business Systems Analyst

Information Technology Infrastructure Technician

Service Desk Engineer

Network SOC L2

Observability Specialist (Open Telemetry)

Service Desk Engineer

ENS-Technical Specialist Firewall

WEKA Storage

Data security engineer

Service Desk Team Lead

Entry Level - Drilling Solution Engineer (Mumbai)

Storage Engineer

O365 Engineer (Senior)

Desktop Support Engineer L2

Critical Incident Manager - Service Management