Ground staff jobs are predominately identified with the aviation industry. The main responsibility of ground staff is to make sure that passengers are comfortable in the airport before and after boarding a flight. It is important for them to make sure that the passengers are given appropriate instructions. Making sure that all the queries of passengers are taken care of and ensuring smooth coordination between departments is vital.
India has a large number of airlines that provide job opportunities for ground staff. The biggest names in the airlines industry in India include Air India, Jet Airways, Spice Jet and Indigo. However there are many international airlines that are operating in the country as well. They include Emirates, Air Asia, Malaysian Airlines and Lufthansa. Some of the responsibilities of ground staff are cargo and baggage handling, ticketing, announcements, customer handling, and issuance of boarding passes.
Jobs for traffic assistants, traffic superintendents, airport station attendants, passenger service agents, airline ticketing agents and security guards are in demand. The job responsibilities of ground staff differ depending on their job role. It is necessary for ground support staff to be friendly, have good communication skills and be able to handle passengers smoothly. In most cases, the minimum educational qualification required is a degree.
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