Five9 Jobs in Pune

Business Analyst Manager - Contact Center

Permanent Job

Pune ,

India

5-8 years

Customer-Service Standards Business Analyst performance metrics system improvements operational improvement Contact Center Trends Patterns Wfm WFO Forecasting five9 Analytical Skills Data Insights Team Leadership Problem-Solving Abilities Reporting Analytics Service Levels Communication Skills Continuous Learning Call Center technical proficiency Project Management Collaboration Data Analysis BI Data Science Agile Methodologies

3 months ago

Salesforce Consultant

Permanent Job

Pune ,

India

0-2 years

Salesforce.com Administrator Interpersonal Skills standard objects written communication skills standard configuration Informatica Cloud integration tools batches price schedulers Dataloader tools SFDC Dataloader WSDLs controllers API calls Marketo integration Five9 integration Salesforce data structures DocuSign integration Dataloader IO Salesforce/Outlook integration Verbal Communication Skills Salesforce.com Sales Cloud implementation quote application Components Configuration Roles Web Services Classes Visualforce Pages Sosl Apex Triggers Soql Profiles Apex Dataloader Configure Apttus Cpq Custom Objects Dashboards Reports

5 months ago

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Five9 Jobs in Pune

Business Analyst Manager - Contact Center

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