Escalation Process Jobs in Kolkata

MS Engineer, Unix

Permanent Job

Kolkata ,

India

5-7 years

HTTP/HTTPS Request and Response Cycle SNMP traps log files defect and escalation management Authentication mechanisms ? Single Sign-on MIBs/OIDs ITIL business process email infrastructure/protocols knowledgebase Web Services ? REST and SOAP Database Concepts Java It Service Management Itsm Cloud Technologies Json Ldap Cmdb Incident Management Xml

a month ago

Business Analyst

Permanent Job

Delhi ,

Hyderabad / Secunderabad, Telangana ,

Bengaluru / Bangalore ,

Chennai ,

Kolkata ,

Mumbai ,

Pune ,

India

2-4 years

life insurance business and solution delivery usage life insurance business process improvement Consultancy process flow first line support technical solutions consultancy automation capabilities Business Analysts software development cycle cross-functional stakeholders product fitting technical solutions Information Systems implementation vendor technical documentations vendor technical management vendor recommendation Technical Design conceptual and functional business process modeling Consultancy Implementation system reporting Proposal technical evaluation development issues project management OS Window Server Request For Proposal business logic UI/UX advanced SQL Query creative design solutions insurance policy administration system support technical issue escalation Sql Sdlc UNIX Linux Wireframes Solution Design Software Documentation Functional Specifications Application Development Devops Flowcharts Scrum Agile Functional Requirements VMware Waterfall Configuration

5 months ago

Assistant Operations Manager

Permanent Job

Kolkata ,

India

5-8 years

Inbound Back Office Analysis Quality Tools Logical Thinking rotational shifts Problem Solving Reporting audit checks Efficiency Improvement Tech M ownership escalation handling Powerpoint Presentation Team Handling rotational week offs CSAT process deliverable Client Compliance operational process Flexibility People Management Performance Analysis lateral thinking Pressure Handling continuous learning Slas Excel

5 months ago

ITIL Professional

Permanent Job

Kolkata ,

India

0-2 years

Problem Solving Escalation Management Inclusive Leadership Continuous Improvement Business Process Improvement Service Level Agreement Management Growth Mindset Customer Relationship Management Information Management Technical Support Decision Making Change Management It Operations Cloud Computing technology implementation Quality Assurance

5 months ago

Senior Operations Manager - MUM Dom PR

Permanent Job

Delhi ,

Hyderabad / Secunderabad, Telangana ,

Bengaluru / Bangalore ,

Chennai ,

Kolkata ,

Mumbai ,

Pune ,

India

2-4 years

Voice enps retail e-commerce domain communication escalation People Management p&l account Customer Relationship Management Revenue Management operations blended process nps Leadership client strategies communication client metrics

4 months ago

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Escalation Process Jobs in Kolkata

MS Engineer, Unix

Business Analyst

Assistant Operations Manager

ITIL Professional

Senior Operations Manager - MUM Dom PR