De Escalation Jobs

Services Engagement Expert_Mumbai, Bangalore, Gurgaon_T4PF

Permanent Job

Bengaluru / Bangalore ,

India

15-17 years

S/4 HANA value management de-escalation skills Engineering trusted advisors Platform Solutions change management projects industry solutions Third-Party Technologies Implementation Procurement Science SAP Business Technology Platform c-levels Partner Technologies Pre-sales project management Bachelor senior leaders Contract Lifecycles Master"s STEM Degree Negotiation quality management practices Customer Retention experience Design Math Contract Renewals influencers Facilitation SaaS Solutions Tech SAP Solutioning Sap Hana Enterprise Solutions

6 days ago

IT Technology Services Expert

Permanent Job

Bengaluru / Bangalore ,

India

10-15 years

technical details cross-cultural teams English Communication Technical Project Management SAPTechnicalConsultant Process Improvements de-escalation hyperscalers executive-level relationship management multi-cloud integrations Presentation Skills communication SAPBasisCareers project execution complex customer projects virtualization technologies key relationships customer service Conflict Resolution SAP Networking BASIS Load Balancers Vms

13 days ago

Service Delivery Manager ( Japanese Language Expert )

Permanent Job

Bengaluru / Bangalore ,

India

5-7 years

customer service conflict de-escalation Microsoft Teams Sharepoint communication Problem-solving Servicenow Itil Ms Office

17 days ago

Hiring Customer Support Representative For Leading Startup!Day Shift

Permanent Job

Bengaluru / Bangalore

0-4 years

200000 - 500000 INR

International Bpo Csr Cca Escalation Customer Service Cce de escalation Customer Support Cco Csa Client Servicing International Voice Customer Care

27 days ago

Global Partner Specialist

Permanent Job

Delhi ,

India

1-2 years

customer service Critical Thinking process questions Leadership Teamwork positive relationships resolutions Fraud de-escalation communication Knowledge

a month ago

SAP BASIS Consultant | TSM (Technical Service Manager) / dCEM (Digital Customer Engagement Manager))

Permanent Job

India

5-7 years

Technical Support Stakeholder Management Technical Support Leadership Customer Service Technical Support Customer Satisfaction Technical Support Operations Technical Support Network Connectivity Technical Support Technical Query Technical Support Coordination Technical Support Incident Management Technical Support ECS Services Technical Support Technical Support Technical Managed Services Technical Support Transition Management Technical Support Customer Engagement Technical Support Strategy Technical Support Action Plan Technical Support Delivery Technical Support Communication Technical Support Resolution Technical Support Contractual Obligation Technical Support Planning Technical Support De-escalation Technical Support CSAT Technical Support Project Management Technical Support Escalation Management Technical Support Services Delivery Technical Support Engineering Technical Support Management

5 months ago

Telemarketing Executive

Permanent Job

Hyderabad / Secunderabad, Telangana ,

India

0-2 years

Communications Sales de-escalation Problem Solving Fluency In English Negotiating product demonstration analytical customer service Conflict Resolution customer needs

5 months ago

Solution Architect - Cloud Network & Security

Permanent Job

Navi Mumbai ,

Mumbai ,

India

8-12 years

budget note security guidelines multi location team coordination innovating Cloud Interconnect Training Learning NonDMZ large scale Hybrid cloud deployment topology MoP capacity Knowledge Transfer multi-system Sop existing solutions skill-set development inventory utilization incidents function management framework 24X7 support processes end-user documentation distributed/multicultural Service replacement/augmentation planning Tools Oral/Written Communication TCO analysis solution readiness assessments WIKI Documents oci supportability gaps CXO NVA improving supportability tools solution catalogue cloud & on-prem integration war rooms Mentoring KPI Knowledge Sharing reference solutions industry best practices cross-function communication repeat tasks repository low-level design document deployment MoP/SoP Assessment operational best practices Feedback Process guidelines Capacity utilization monitoring organization policies Knowledge Base articles product rollout application migration requirements multi-site deployments Problem Analysis controls deployment NSGs App GW de-escalation Express-route automate framework Hld Paas Ipv4 Lld Ipv6 Qos Change Dmz Gcp Migrations use cases ROS Ipsec Vpn Azure

5 months ago

Customer Success Manager- Bangalore

Permanent Job

Bengaluru / Bangalore ,

India

0-2 years

Data Analysis Contract Management Financial Acumen Internet Access Escalation Process Unified Comms LAN WAN technology Customer Satisfaction Survey Strategy ITIL 4 Certified SD-WAN Fixed Line Service Inventories Transmission De MPN Fixed Voice Improve Efficiency Mpls DSL Contribute to Sales and Revenue targets service lifecycle Cloud Saas Cybersecurity DWDM Iot SDH Mobility

5 days ago