Contact Center Jobs in Delhi

Account Manager - Sales

Permanent Job

Gurgaon / Gurugram ,

India

5-7 years

Mail Messaging Telecom data services Hitachi Hosted Application IT IT Infrastructure management tools Managed IT network services Contact center Adobe Symantec Network Services Citrix Mcafee Ubuntu VMWare Microsoft Oracle

2 days ago

Process Developer - Workforce Management (WFM or MIS)

Permanent Job

Gurugram ,

Gurgaon / Gurugram

0-2 years

process adherence Contact Center Compliance PR skills Aptitude Skill Spreadsheet Excel

22 hours ago

Contact Center Engineer, CS Product Operations

Permanent Job

Remote ,

India

5-7 years

OpenAI GPT Hugging Face Transformers Integromat Root Cause Analysis Llm Problem-solving Zapier communication CRM Saas Nodejs Tableau Sql Tensorflow Nlp Javascript Pytorch Api Ip Telephony Rest Apis Python

a month ago

Senior Executive - Contact Center, Social Media

Permanent Job

Gurugram ,

Gurgaon / Gurugram ,

India

Fresher

a month ago

Director - Architecture (Engineering & Contact Center Technology)

Permanent Job

Gurugram ,

Gurgaon / Gurugram ,

India

8-15 years

generative AI contact center technologies intelligent automation solutions Data Analytics Rpa Enterprise Architecture Agile Methodologies Cloud Computing

a month ago

Contact Center Specialist

Permanent Job

Gurugram ,

Gurgaon / Gurugram ,

India

1-3 years

customer service Insurance retirement planning Communication Skills Financial Services Asset Management

a month ago

Contact Center Specialist

Permanent Job

Gurugram ,

Gurgaon / Gurugram ,

India

1-3 years

customer service securities brokerage operations insurance sector Communication Skills Financial Services

a month ago

Group Lead Contact Center

Permanent Job

Gurugram ,

Gurgaon / Gurugram ,

India

7-9 years

customer service Transaction Processing escalations Call Center Team Handling Verbal Communication Financial Services Contracts regulations Written Communication Insurance performance management Slas Annuities

a month ago

Specialist Account Executive - Service Cloud

Permanent Job

Gurgaon / Gurugram ,

India

0-2 years

Negotiate Sales contact center needs close business Sales Quota Sales Campaigns client problems Support

12 days ago

Specialist Account Executive - Service Cloud

Permanent Job

Gurgaon / Gurugram ,

India

0-2 years

CRM Negotiation Service Lead Generation Client Problems Contact Center business growth Cycle Support Force

13 days ago

Process Developer

Permanent Job

Noida

0-2 years

Communication Skills Negotiation Skills Problem Solving Mathematical Skills US Law Ms Word Contact Center Ms Excel

9 days ago

Senior/Lead Managed Services Consultant (CCaas)

Permanent Job

Gurgaon / Gurugram ,

India

5-7 years

CCaaS Cisco Webex Contact Center Chatbots multilingual skills Cisco Certified Professional Twitter snapchat AI-driven customer support solutions Problem-solving cloud communication platforms pinterest third-party applications facebook critical-thinking VoIP Youtube TikTok Avaya Certified IC Linkedin product acumen Genesys Cloud CX Professional Twilio Flex Telephony Instagram SIP Genesys Cloud Architecture

14 days ago

Vice President Contact Center

Permanent Job

Noida ,

India

0-2 years

Team Handling Banking process improvement Contact Centre business processes performance management FCA guidelines Six Sigma/Lean contact centre

5 months ago

Operations Manager - Gurgaon

Permanent Job

Gurugram ,

Gurgaon / Gurugram ,

India

5-7 years

Data Analysis Bpo Operational Efficiency Mentoring Problem-solving business process outsourcing (bpo) Microsoft Office Suite Client Relationship Management operations Continuous Improvement Team Leadership call center development performance management contact center best practices coaching Salesforce Service Cloud call center administration

20 days ago

Specialist Account Executive - Service Cloud

Permanent Job

Gurgaon / Gurugram ,

India

0-2 years

Negotiate Sales contact center needs close business Sales Quota Sales Campaigns client problems Support

27 days ago

Solutions Operations Lead- Remote India

Permanent Job

Remote ,

India

4-5 years

Sales Lead Generation Negotiation Bpo Contact Center Communication Ms Office

a month ago

Customer Service Assistant Swati

Permanent Job

Delhi ,

India

1-3 years

customer service customer service software contact center systems Troubleshooting crms Communication Skills

a month ago

Specialist Account Executive - Service Cloud

Permanent Job

Gurgaon / Gurugram ,

India

0-2 years

CRM Negotiation Service Client Problems Contact Center business growth Support Force

30 days ago

MS Consultant (CCaas)

Permanent Job

Gurugram ,

Gurgaon / Gurugram ,

India

4-6 years

CCaaS Inbound analytical mind-set contact centers Cloud Contact Center Mba Mitel workforce management Problem-solving REST API data Ring Central Attention To Detail Outbound Talkdesk business case critical-thinking digital channels/omni channels contact center automation Verbal Communication product acumen deployment lifecycle data tools independent thinking Written Communication platform integration Ameyo industry trends Avaya data methodologies Genesys change management Amazon Connect Cisco

a month ago

Delivery Owner

Permanent Job

Delhi ,

Hyderabad / Secunderabad, Telangana ,

Bengaluru / Bangalore ,

Chennai ,

Kolkata ,

Mumbai ,

Pune ,

India

5-10 years

Salesforce Lean change requests Revenue Cloud Safe Salesforce Field Service Contact Center technology implementations Cross-Functional Verbal And Written Communication Skills Kanban SOWs Sdlc Amazon Connect Scrum

5 months ago

Senior Manager - TeleSales, Insurance & Cross-Sell

Permanent Job

Gurugram ,

Gurgaon / Gurugram ,

India

7-10 years

Tele-marketing Internal Control metrics Complaints Attrition planning contact center environment cost of acquisition Regulatory Compliance Budgeting Quality score cards Fatal error report Dialer Strategy Hiring Productivity Mis Invoicing trackers Periodic reviews Insurance Mutual Funds IRDA Mba Training incentive plan assessment tools Cancellations contest Mis-sell TRAI Sales Vendor Management Internal Vendor Reviews engagement activities NBFC Rbi Onboarding Forecasting Reporting Reconciliation Reports Quality

5 months ago

Call Center Operations Manager

Permanent Job

Noida ,

India

0-2 years

Contact Center Management Workforce Management communication Multitasking Construction Industry Operations Management Data Analysis Prioritization Customer Satisfaction Leadership

4 months ago

Ops Manager 2

Permanent Job

Gurugram ,

Gurgaon / Gurugram ,

India

2-4 years

technology industry Business Management Leadership Skills Interpersonal Skills facilitation skills verbal/written communication Computer Skills Customer Support Customer Relationship Management contact center operations

4 months ago

Technical Specialist Voice L3

Permanent Job

Noida ,

India

6-8 years

H.323 SBCs Cloud Contact Center Services Aura Messaging Oracle SBCs media servers Calabrio Recording platform VRT Avaya Media Servers Vector Avaya OneCloud/AXP Cloud CC Platforms IP/SIP Telephony Media Encryption Codecs call center administration Session Manager Network Region design Genesys PureCloud Genesys Cloud Communication Manager SIP Avaya Hunt Groups Verint cloud solutions AWS Cms Aes Basic Networking Amazon Connect Gateways

3 months ago

Operational Lead

Permanent Job

Gurgaon / Gurugram ,

India

1-5 years

Salesforce Power BI reporting contact center metrics Wfm Ms Excel MS PowerPoint Dashboard

5 months ago

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Contact Center Jobs in Delhi

Account Manager - Sales

Process Developer - Workforce Management (WFM or MIS)

Contact Center Engineer, CS Product Operations

Senior Executive - Contact Center, Social Media

Director - Architecture (Engineering & Contact Center Technology)

Contact Center Specialist

Contact Center Specialist

Group Lead Contact Center

Specialist Account Executive - Service Cloud

Specialist Account Executive - Service Cloud

Process Developer

Senior/Lead Managed Services Consultant (CCaas)

Vice President Contact Center

Operations Manager - Gurgaon

Specialist Account Executive - Service Cloud

Solutions Operations Lead- Remote India

Customer Service Assistant Swati

Specialist Account Executive - Service Cloud

MS Consultant (CCaas)

Delivery Owner

Senior Manager - TeleSales, Insurance & Cross-Sell

Call Center Operations Manager

Ops Manager 2

Technical Specialist Voice L3

Operational Lead