Call Quality Jobs in Pune

Quality Coach

Permanent Job

Pune ,

India

0-3 years

Time Management Skills call quality assurance call monitoring software Customer Satisfaction problem-solving abilities Communication Skills

5 months ago

Quality Coach (call auditing, feedback)

Permanent Job

Pune ,

India

Fresher

a month ago

Lead Associate - Transactional Quality - Call Auditing /Call monitoring

Permanent Job

Pune ,

India

0-2 years

Professionalism Confidentiality Verbal Communication Influence Analytical Skills Presentations Team Building Listening Skills Collaboration Written Communication Communication Skills Quality

4 months ago

Vice President, Solution Architect II

Permanent Job

Pune ,

India

12-14 years

Architecture Issuer Services Global Capital Markets Liquidities Management Legal Clearance and Collateral Management Asset-back securities Fixed Income Asset Servicing CRM billing systems Corporate Systems Data quality management Finance Liquidity and Finance collateral debt Markets Banking global custody Middle-Office Solutions Corporate Treasury Clearing and Settlement Sourcing Design Structured Debt Securities-backed Lending Hr Infrastructure Depository Receipts Equity Credit Services Credit Solutions Client Communications systems Data masters Buy-Side Trading Solutions Call Centers Security treasury services Fund Accounting Securities Clearance Trade Finance and Processing Global Markets Trading Data Lake

5 days ago

Call Centre Associate (International Voice Process)

Permanent Job

Pune ,

India

Fresher

Call Center Quality Customer Service Performance Patient Appointment Waitlist Cancellation Customer Service Multitasking Customer Service Guidelines Customer Service Policies Patient Appointment Waitlist Follow-up Customer Service Problem Solving Patient Appointment Booking Customer Service Stress Management Patient Appointment Reminders Patient Appointment Rescheduling Patient Appointment Waitlist Management Customer Service Quality Customer Service Process Focus Patient Services Customer Service Success Customer Service Evaluation Customer Service Professionalism Patient Appointment Waitlist Reminders patient support Patient Appointment Coordination Customer Service Delivery Customer Service Interpersonal Skills Customer Service Self-Motivation Patient Care Patient Appointment Waitlist Coordination Customer Service Coaching Customer Service Procedures Customer Service Adaptability Patient Appointment Confirmation Customer Service Feedback Customer Service Orientation Customer Service Conflict Resolution Customer Service Organization Call Center Metrics Patient Appointment Waitlist Scheduling Customer Service Improvement Customer Service Training Patient Appointment Scheduling Customer Service Detail Orientation Call Center Call Center Caller Satisfaction Customer Service Empathy Patient Appointment Cancellation Customer Service Troubleshooting Patient Satisfaction Customer Service Excellence patient relations Customer Service Mentoring Customer Service Experience Customer Service Results Customer Service Proactivity Patient Communication Customer Service Coordination Customer Service Cooperation Customer Service Satisfaction Scheduling Patient Coordination Customer Service Management Customer Service Best Practices Customer Service Courtesy Customer Service Metrics Customer Service Achievement Customer Service Collaboration Customer Service Flexibility Patient Appointment Waitlist Confirmation Patient Appointment Waitlist Verification Patient Experience Customer Service Customer Service Decision Making Patient Appointment Verification Customer Service Focus Customer Service Complaint Resolution Customer Service Respect Patient Appointment Waitlist Rescheduling Customer Service Judgment Patient Appointment Waitlist Booking Customer Service Patience Customer Service Skills Patient Appointment Management Customer Service Teamwork Customer Service Communication Customer Service Prioritization Patient Appointment Follow-up Customer Service Time Management Call Center Hold Times Customer Service Standards Call Center Schedule Adherence Call Center Productivity

10 days ago

NOC Engineer

Permanent Job

Pune ,

India

1-3 years

Sansay RTDTMF Word analytical DTMF Sansay SBC pbx/hosted pbx Problem-solving PDD Ss7 Cisco Unified Communications Manager CDRs Toll free issues ASR DID Acme/Oracle SBCs ACD Empirix Fax issues Dead Air One Way Audio Fraud Analysis Team Player SIP Dialogic NGN codec mismatch Cisco Call Manager voice quality Outlook Windows Network Issues Excel Ccnp Voice Ccna Voice

10 days ago

Purchase Manager

Permanent Job

Pune ,

India

2-4 years

Auditing Hospitality Quality Audits Leadership Time Management Customer Service Accounting Sanitation Financial Statements Problem Solving Methodology Call Management Performance Goals Occupational Safety Preventative Maintenance Purchasing msds Sales Goal Achievement Conflict Management program improvement Team Goals Budgeting Property Operations Sustainability Safety operational strategy Communication recovery plans Costing Problem Solving Emergency Plan Productivity Organizational Skills Activity Reports Bookkeeping Finance Accident Prevention Presentation Skills Taxation Osha Interpersonal Skills Inventory Decision Making

10 days ago

Executive NOC Engineer

Permanent Job

Pune ,

India

1-3 years

RTDTMF Cisco ONS Word analytical SBCs Cisco Call Manager Express CME DTMF Sansay SBC Problem-solving PDD Technical Assistant Centre TAC Engineer SIP / SS7 Cisco Unified Communications Manager Soft Switch/ Media Gateways Toll free issues ASR DID E1/T1 ACD Sansay & Acme/Oracle SBCs equipment (pbx/hosted pbx) NGN network Fraud analysis and investigation Avaya Aura Contact Center Administration status of efforts Proactive Alarm Monitoring Fax issues Dead Air One Way Audio Tx Equipments Telecom Voice protocols Dialogic NGN codec mismatch voice quality Switches Outlook Windows Network Issues Excel Routers Ccnp Voice Ccna Voice

a month ago

NOC Engineer

Permanent Job

Pune ,

India

1-3 years

Sansay RTDTMF Word analytical DTMF Sansay SBC pbx/hosted pbx Problem-solving PDD Technical Assistant Centre TAC Engineer Ss7 Cisco Unified Communications Manager CDRs Toll free issues ASR DID Acme/Oracle SBCs ACD Empirix Avaya Aura Contact Center Administration Fax issues Dead Air One Way Audio Team Player SIP Dialogic NGN codec mismatch Cisco Call Manager voice quality Outlook Windows Network Issues Excel Ccnp Voice Ccna Voice

a month ago

Sales Trainer

Permanent Job

Alandi ,

Pune ,

India

1-3 years

Design Career Development training issues Quality Call Audit referral documents Update learning Materials guides

a month ago

Functional Quality Specialist I

Permanent Job

Pune ,

India

0-2 years

medical information queries drug safety data management process improvement initiatives general queries training material case follow-up voice calls quality errors bridging reports periodic adverse drug experience reports regulatory inspections protocols medical device audit readiness ind call intake review Data Analysis medical information Clinical Study Reports quality management plan Process Review process improvement training schedule global regulatory submissions product quality complaints periodic safety update reports data management processes call dialogue documentation review Annual Reports clinical development regulatory agencies investigator brochures safety reports

5 months ago

Call Center Representative (RTA)

Permanent Job

Pune ,

India

1-3 years

RTA Quality Score Customer Agent Kra shrinkage Call per Hour Communication Skills AHT

5 months ago

Product Support Analyst

Permanent Job

Pune ,

India

4-6 years

Problem Solving Team Management On-call Customer Service Multi-tasking Troubleshooting Co-ordination Customer Support English Communication Training Workflow Efficiency Technical Support Product Support Analytical Quality Improvement Bug Analysis

5 months ago

Call Center Representative (RTA)

Permanent Job

Pune ,

India

1-3 years

RTA Quality Score Customer Agent Kra shrinkage Call per Hour Communication Skills AHT

4 months ago

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Call Quality Jobs in Pune

Quality Coach

Quality Coach (call auditing, feedback)

Lead Associate - Transactional Quality - Call Auditing /Call monitoring

Vice President, Solution Architect II

Call Centre Associate (International Voice Process)

NOC Engineer

Purchase Manager

Executive NOC Engineer

NOC Engineer

Sales Trainer

Functional Quality Specialist I

Call Center Representative (RTA)

Product Support Analyst

Call Center Representative (RTA)