Call Quality Jobs in Mumbai

Telecaller - Experience In Sales

Permanent Job

Thane ,

India

0-2 years

outgoing call schedules Lead Conversion Client Requirements crm software follow up Adherence client database call quality real-time incoming calls Lead Generation Cold-calling bounce rate missed calls

5 months ago

Quality Analysis

Permanent Job

Thane ,

Navi Mumbai

1-5 years

350000 - 600000 INR

Call Monitoring Quality Audit Call Audit

11 days ago

Senior Nutrition Sales Executive - Bhubaneswar

Permanent Job

Mumbai ,

India

0-2 years

Nutrition Marketing patient care journey Consultative Selling regulatory expectations Customer Engagement Customer Segmentation CRM Account Management omnichannel activities Sales Call Healthcare Patient Education unique value proposition quality nutrition SFE SOP digital trends

a day ago

Quality Analyst - Operations

Permanent Job

Navi Mumbai ,

Mumbai ,

India

1-2 years

Call Calibration Feedback Analytical Skills problem-solving skills Attention To Detail process improvement Reporting coaching knowledge of kpis Compliance certifications call monitoring performance evaluation technology skills Customer Satisfaction call center expertise Communication Skills quality analyst

8 days ago

Operational Quality Associate - US Voice Process

Permanent Job

Mumbai ,

India

2-4 years

telephony concepts instructional material voice recording workflow Microsoft Office Suite process improvement change management

9 days ago

Inbound Call center Manager

Permanent Job

Thane ,

India

5-7 years

customer service Continuous Improvement Customer Experience performance management Compliance Call Center Data Analysis cross-department collaboration process improvement quality program

10 days ago

Quality Analyst (Voice)

Permanent Job

Navi Mumbai ,

Mumbai ,

India

0-2 years

Problem Solving Communication Skills Quality Audit Tools Sales Lead Generation Process Quality Call Audits Analytical Excel Reporting

a month ago

Customer service + Renewals

Permanent Job

Mumbai

1-3 years

50000 - 400000 INR

Problem Solving Active Listening Upselling Customer Service Renewals Communication Skills

a month ago

Quality Analysis

Permanent Job

Mumbai City ,

Mumbai

1-3 years

250000 - 350000 INR

Rca Call Audit Feedback Call Calibration root call analysis 7 Qc Tools Qc Tool Quality Analysis

a month ago

Senior Quality Analyst

Permanent Job

Navi Mumbai ,

Mumbai

2-8 years

Confidential

Audit Process Calibration Qc Tools

5 months ago

Call Center - Team Lead

Permanent Job

Mumbai ,

India

7-10 years

Call Center Management communication Outbound performance management Inbound call monitoring Quality Control calls audit delivering right information

5 months ago

Quality Analyst-Customer Service

Permanent Job

Mumbai ,

India

1-4 years

Policies Accuracy comprehension Writing Skills development plans performance expectations Productivity quality standards Procedures communication call monitoring quality assurance metrics Reports

4 months ago

Front Office Executive

Permanent Job

Mumbai ,

India

1-3 years

guest check-ins reasonable job duties shift logs Hiring Training Housekeeping place Computer Telephones debit guest call stand proprietary information move positive working relationships counseling guests service pull high school diploma Accounts Supervisory Experience Reservations Walk written documents room charges room key accounting professional language license or certification Scheduling quality expectations Cash coaching Credit Motivating payment types disciplining push related work experience Safety Training checks alternative accommodations daily memo books evaluating carry Lift employees Sit

3 months ago

Quality Analyst (International Voice Process)

Permanent Job

Nan ,

Mumbai ,

India

2-4 years

Quality Management Voice Process call monitoring customer service Data Management

5 months ago

Quality Assurance Specialist

Permanent Job

Thane ,

India

0-2 years

customer service quality reports quality standards ACPT analysis Call Calibration training materials call monitoring Quality Data Management Performance

5 months ago

Officer

Permanent Job

Mumbai ,

India

Fresher

quality reports records TAT Investigations deadlines resolution business retention process Process Improvements leadership team call center programs quality assurance strategies Customer Queries customer need team performance Control Plans customer communication quality issues audit queries Plan guidelines Trends processes business activities customer delight Customer request escalated issues vendor call centre team Audit Complaint Management Information Customer Experience SLA Query

5 months ago

Officer

Permanent Job

Mumbai ,

India

2-3 years

Call Center Customer Experience Quality Assurance

5 months ago

Quality Analyst

Permanent Job

Thane ,

India

0-2 years

Quality Initiatives facilitate team discussion call monitoring systems conversation skills quality policies organizational talent Presentation Skills call audits coaching techniques team engagement performance bar productivity tracking Conflict Management quality metrics call monitoring individual development plans quality management systems

5 months ago

Associate

Permanent Job

Mumbai ,

India

0-2 years

customer service Quality Process Collaborative Listening Positive call backs Team Player Verbal bachelor degree self-motivated Compliance Written can-do attitude Customer Queries flair for knowledge communication Information Security Ms Office

5 months ago

InfoSec Auditor â Assistant Manager

Permanent Job

Mumbai ,

India

5-7 years

ISO/IEC 27001:2013 compliance standard Quality Management System Regulatory call center environment Project management policies and procedures ISO 22301:2019 Risk Management legal requirements BPO processes ISO 9001:2015 Sox Ms Office Pci Hippa

5 months ago

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Call Quality Jobs in Mumbai

Telecaller - Experience In Sales

Quality Analysis

Senior Nutrition Sales Executive - Bhubaneswar

Quality Analyst - Operations

Operational Quality Associate - US Voice Process

Inbound Call center Manager

Quality Analyst (Voice)

Customer service + Renewals

Quality Analysis

Senior Quality Analyst

Call Center - Team Lead

Quality Analyst-Customer Service

Front Office Executive

Quality Analyst (International Voice Process)

Quality Assurance Specialist

Officer

Officer

Quality Analyst

Associate

InfoSec Auditor â Assistant Manager