155

Call Quality Jobs

Front Office Associate

Permanent Job

Raipur ,

India

0-2 years

Loss Prevention paid-outs reasonable job duties company assets Cashier uniform check-outs Move Telephones guest requests stand proprietary information extended period of time positive working relationships room reservations room features Services individuals with disabilities hours of operation place objects pull wake-up call requests etiquette local areas correction vouchers unsafe work conditions Walk room keys guests service needs closing reports injuries billing Emergency Security check-ins miscellaneous charges property amenities adjustment vouchers payment types company policies accidents push directions quality assurance expectations daily reports personal appearance carry Lift Sit Change

5 months ago

Guest Relations Associate

Permanent Job

India

0-2 years

Loss Prevention paid-outs reasonable job duties company assets Cashier uniform check-outs Telephones guest requests stand proprietary information extended period of time move positive working relationships room reservations room features Services individuals with disabilities hours of operation place objects pull wake-up call requests etiquette local areas correction vouchers unsafe work conditions Walk room keys guests service needs closing reports injuries billing Emergency professional language Security check-ins miscellaneous charges property amenities adjustment vouchers payment types company policies accidents push directions daily reports personal appearance carry Lift Sit Change quality assurance

4 months ago

Executive - Call centre

Permanent Job

Bengaluru / Bangalore ,

Hubli ,

Belgaum ,

India

2-4 years

customer service staff supervision Training And Development Call Center Management technology and tools reporting and analytics complaint resolution workforce management quality assurance

5 months ago

Team Lead

Permanent Job

Jalandhar ,

India

5-7 years

Call Center Management recruitment Training Client Satisfaction Team Management quality standards performance review budgeting Forecasting industry standards

5 months ago

Team Lead

Permanent Job

Jalandhar ,

India

2-4 years

Telesales recruitment Training Client Satisfaction Call Center quality standards performance review Team Management budgeting Forecasting industry standards Shift Management

5 months ago

Duty Manager

Permanent Job

Jaipur ,

India

1-2 years

guest check-ins Safety Training room charges quality expectations payment types Accounts professional language guest call

4 months ago

Front Office Associate

Permanent Job

Madurai ,

India

0-2 years

4 months ago

Associate

Permanent Job

Mumbai ,

India

0-2 years

customer service Quality Process Collaborative Listening Positive call backs Team Player Verbal bachelor degree self-motivated Compliance Written can-do attitude Customer Queries flair for knowledge communication Information Security Ms Office

5 months ago

Product Support Analyst

Permanent Job

Pune ,

India

4-6 years

Problem Solving Team Management On-call Customer Service Multi-tasking Troubleshooting Co-ordination Customer Support English Communication Training Workflow Efficiency Technical Support Product Support Analytical Quality Improvement Bug Analysis

5 months ago

Zoom Administrator

Permanent Job

Thiruvananthapuram ,

Thiruvananthapuram / Trivandrum ,

India

5-8 years

Zoom Contact Center Packages Security acceptance conditions end users custom variable groups unit tests technical mapping document zendesk business stakeholder calls internal teams queues variables call flow diagrams Salesforce CTI integrations queue settings bulk upload rejection criteria dispositions Call Routing inboxes Supervisor level reporting Skills Coding Roles Flows Scripts System Configuration User Management Data Quality

5 months ago

Gynecologist

Permanent Job

Bengaluru / Bangalore ,

India

0-2 years

Gynecology medical record therapeutic procedures reproductive health Quality Improvement Coordination Medical patient follow-up Diagnosis clinical practice patient assessment Investigation Patient Education patient admission medical report Surgery policy implementation Patient Care emergency codes medical care patient referral discharge summary committee service disease prevention patient progress on-call duties Treatment diagnostic procedures Patient Monitoring

4 months ago

InfoSec Auditor â Assistant Manager

Permanent Job

Mumbai ,

India

5-7 years

ISO/IEC 27001:2013 compliance standard Quality Management System Regulatory call center environment Project management policies and procedures ISO 22301:2019 Risk Management legal requirements BPO processes ISO 9001:2015 Sox Ms Office Pci Hippa

5 months ago

Resident.Clinical Services

Permanent Job

Bengaluru / Bangalore ,

India

0-2 years

Patient Care Medical Documentation Procedures and Surgeries Rounds and Consultations Compliance and Quality Assurance Patient and Family Communication Supervision and Mentorship medical education Interdisciplinary Team Collaboration On-call Duties

4 months ago

Quality Analyst

Permanent Job

Noida ,

India

1-3 years

US Collection compliance guidelines Work Ethic Product Knowledge fast-paced environment Call Center judgment skills Interpersonal Skills process improvement multi-tasking system expertise call monitoring customer service call handling skills Communication Skills quality analyst

5 months ago

Call Center Representative (RTA)

Permanent Job

Pune ,

India

1-3 years

RTA Quality Score Customer Agent Kra shrinkage Call per Hour Communication Skills AHT

4 months ago

Training Program Manager for EMEA/APAC - India

Permanent Job

Bengaluru / Bangalore ,

India

7-9 years

Facilitation Problem-solving Project Management Accuracy Training Program Practice Activities Job Aids Data Analysis Quantifiable Results Instructional Design Video Adult Learning Theory Call Center Technical Support Virtual Instructor-led Workshops Self-paced Learning Resources Learning Initiatives eLearn learning management system Iot Saas Quality

4 months ago

Infosec Auditor

Permanent Job

Bhayandar ,

India

5-7 years

risk management project management auditing call center environment Policies Internal Audit regulatory standards Compliance BPO processes Quality Management System Procedures information security incident management Ms Office change management Iso 27001

3 months ago

WFM Supervisor

Permanent Job

Bengaluru / Bangalore ,

India

2-8 years

training programs Call Routing Staffing Service Level Agreements Real Time Management Workforce Management Career Development Reporting Business Continuity Service Level Management Quality Assurance

4 months ago

Functional Quality Specialist I

Permanent Job

Pune ,

India

0-2 years

medical information queries drug safety data management process improvement initiatives general queries training material case follow-up voice calls quality errors bridging reports periodic adverse drug experience reports regulatory inspections protocols medical device audit readiness ind call intake review Data Analysis medical information Clinical Study Reports quality management plan Process Review process improvement training schedule global regulatory submissions product quality complaints periodic safety update reports data management processes call dialogue documentation review Annual Reports clinical development regulatory agencies investigator brochures safety reports

5 months ago

Quality Analyst - Malayalam or Marathi Language

Permanent Job

Noida ,

India

1-3 years

call center operations customer service principles quality monitoring tools Analytical Skills Communication Skills Microsoft Office Suite quality assurance

5 months ago

Quality Analyst

Permanent Job

Nan ,

Bhopal ,

India

0-2 years

call monitoring quality test processes Written Skills communication

5 months ago

Quality Analyst - BPO

Permanent Job

Nan ,

India

Fresher

performance expectations Call Center key metrics product information Communication Tools quality assurance

5 months ago

Front Office - Executive

Permanent Job

Hyderabad / Secunderabad, Telangana ,

India

1-3 years

entire work guest check-ins market codes reasonable job duties room key outlets appropriate etiquette professional language positive working company assets objects weighing less Telephones extended period quality expectations related work reasonable job guests service needs guest call form of payment objects weighing acknowledge all guests proprietary information Supervisory Experience job duties positive working relationships G. E. D. equivalent company policies individuals with disabilities safety training and certifications positive working relationships with others reasonable job duties as requested by Supervisors working relationships certification guests service related work experience certifications entire work shift Standards Supervisors quality expectations and standards clear and professional language Safety Training guests according Supervisory Experience Reservations computer system

4 months ago

Quality analyst(Voice)

Permanent Job

Hyderabad / Secunderabad, Telangana ,

India

1-3 years

fatal parameters Interpersonal Skills constructive feedback Evaluation calls Continuous Improvement Call Calibration feedback methods Voice communication guidelines Quality Analyst

5 months ago

Senior Principal Product Designer

Permanent Job

Noida ,

India

8-10 years

Design Quality Consumer-grade experiences B2b Contact Center Software B2C Prototypes Prioritization Sales Readiness Platform product vision Productivity Callback Automation Portfolio Shared Inbox Management Call Tracking and Analytics Communication Skills Customer-obsessed Collaboration Collaborative Workspace Product Design Design Systems Qualitative Research Quantitative Research Saas Wireframes User Research Automation User Experience Iterative Design Scheduling Software

4 months ago

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call quality Jobs

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Call Quality Jobs

Front Office Associate

Guest Relations Associate

Executive - Call centre

Team Lead

Team Lead

Duty Manager

Front Office Associate

Associate

Product Support Analyst

Zoom Administrator

Gynecologist

InfoSec Auditor â Assistant Manager

Resident.Clinical Services

Quality Analyst

Call Center Representative (RTA)

Training Program Manager for EMEA/APAC - India

Infosec Auditor

WFM Supervisor

Functional Quality Specialist I

Quality Analyst - Malayalam or Marathi Language

Quality Analyst

Quality Analyst - BPO

Front Office - Executive

Quality analyst(Voice)

Senior Principal Product Designer