155

Call Quality Jobs

Senior Quality Assurance Administrator

Permanent Job

Bengaluru / Bangalore ,

India

4-6 years

Mortgage domain Processing Support Doc Review File Prep Training Associate Docs to Stipulation TAT Results Analytical Skills performance expectations Problem Solving coaching Policies Process knowledge team-work Compliance productivity targets regulations observation skills departmental effectiveness Retail First Call Resolution Communications Skills Quality Assurance CORE

10 days ago

Senior Quality Assurance Administrator

Permanent Job

Bengaluru / Bangalore ,

India

4-6 years

Non-Numeric Clerical Errors Mortgage domain Training origination Pre-NNCE TAT Analytical Skills PAR Problem Solving Productivity coaching Compliance regulations Risk Assessment First Call Resolution Purchase Agreement Review Communication Skills Quality Assurance CORE

14 days ago

Inbound Call center Manager

Permanent Job

Thane ,

India

5-7 years

customer service Continuous Improvement Customer Experience performance management Compliance Call Center Data Analysis cross-department collaboration process improvement quality program

10 days ago

NOC Engineer

Permanent Job

Pune ,

India

1-3 years

Sansay RTDTMF Word analytical DTMF Sansay SBC pbx/hosted pbx Problem-solving PDD Ss7 Cisco Unified Communications Manager CDRs Toll free issues ASR DID Acme/Oracle SBCs ACD Empirix Fax issues Dead Air One Way Audio Fraud Analysis Team Player SIP Dialogic NGN codec mismatch Cisco Call Manager voice quality Outlook Windows Network Issues Excel Ccnp Voice Ccna Voice

10 days ago

Customer Care Executive

Permanent Job

Chandigarh ,

India

0-2 years

164000 - 245000 INR

Call Centre Customer Service Rotational shifts Customer Satisfaction night shifts Customer Focused Verbal Communication Interpersonal Listening Skills Team Environment Service No Situations Quick Decisions Customer Queries Communication Quality Service Dependability Compliance Guidelines Change Management Ability work from office Ability to resolve Customer Issues Customer Relationship Management (CRM) Customer Experience Self Motivating Skills Customer Inquiries

13 days ago

Quality Analyst

Permanent Job

Noida ,

India

1-3 years

US debt collection laws process improvement flow call center customer service philosophy Interpersonal Communication quality and compliance guidelines call handling skills US Collection Written Communication call calibration sessions system expertise Product Knowledge Ms Office Quality Analyst

11 days ago

Customer Support Executive (Tally Experience Required)

Permanent Job

Surat ,

India

0-2 years

customer service chat support call support Documentation Policies Customer Interaction Problem Solving Troubleshooting communication team collaboration Email Support quality assurance

10 days ago

Quality Analyst

Permanent Job

Chennai

4-9 years

400000 - 800000 INR

Call Audit Performance Testing Load Testing Quality Assurance Testing

7 days ago

Md DNB General medicine consultant for Shivamoga Karnataka location

Permanent Job

Shimoga ,

India

5-7 years

diagnosing mentorship participating in clinical research interpreting diagnostic tests Interpersonal Skills md/dnb in internal medicine proficiency in electronic medical record systems Healthcare contributing to development acting as a resource supervision providing education collaborating Leadership diagnosing and treating complex medical cases DNB knowledge of healthcare laws and regulations clinical protocols Communication Skills commitment to ongoing professional development clinical decision-making abilities clinical decision-making participating in quality improvement initiatives commitment to patient-centered care adherence Leadership Capabilities medicine professional development monitoring patient progress willingness to participate in on-call duties care plans regulations clinical research ensuring compliance treating acting team collaboration

16 days ago

Quality Analyst

Permanent Job

Gurgaon / Gurugram ,

India

0-2 years

Training And Development Report Generation Team Management Training & Development constructive feedback Performance Improvement evaluations Performance Measurement feedback mechanism feedback management training needs analysis call monitoring quality assurance

20 days ago

Lead Quality Audit

Permanent Job

Bengaluru / Bangalore ,

India

4-6 years

Quality Auditing Call Monitoring Sales Call Audit google sheets Excel

25 days ago

Senior Quality Assurance Administrator

Permanent Job

Bengaluru / Bangalore ,

India

4-6 years

Communication Skill Policies Retail Banking Compliance regulations DRFP US Mortgage Fulfillment Experience observation skills ADS++ First Call Resolution Quality Assurance

25 days ago

Lead Consultant - PL/SQL developer

Permanent Job

Jaipur

0-2 years

analytical Collaboration Attention To Detail data encryption quality solutions Problem-solving PL/SQL Developer technical understanding Optimization Techniques client call communication relational database concepts Team Management PL/SQL Sql Java SQL Developer Database Security TOAD Git C# Agile database performance tuning Oracle Database Python

25 days ago

Lead Consultant - PL/SQL developer

Permanent Job

Jaipur

0-2 years

25 days ago

Executive NOC Engineer

Permanent Job

Pune ,

India

1-3 years

RTDTMF Cisco ONS Word analytical SBCs Cisco Call Manager Express CME DTMF Sansay SBC Problem-solving PDD Technical Assistant Centre TAC Engineer SIP / SS7 Cisco Unified Communications Manager Soft Switch/ Media Gateways Toll free issues ASR DID E1/T1 ACD Sansay & Acme/Oracle SBCs equipment (pbx/hosted pbx) NGN network Fraud analysis and investigation Avaya Aura Contact Center Administration status of efforts Proactive Alarm Monitoring Fax issues Dead Air One Way Audio Tx Equipments Telecom Voice protocols Dialogic NGN codec mismatch voice quality Switches Outlook Windows Network Issues Excel Routers Ccnp Voice Ccna Voice

a month ago

To Get Job in Contact Call for Interview

Permanent Job , Jobs for Women , Jobs for COVID-19 Layoffs

Chandigarh ,

Mohali

0-5 years

200000 - 350000 INR

Bpo Callcenter Voice Process International Call Center Call Center International Bpo Inbound Customer Service Domestic BPO Trainer Team Leader Quality Analyst Team Leading

a month ago

Lead - Service Planning

Permanent Job

Gurugram ,

Gurgaon / Gurugram ,

India

0-2 years

customer service cost budgets contact with customers Rt KASP ROI system improvements service metrics educational opportunities Logistics system Service Level SLAs sales and distribution network TAT professional publications Surveys S and OP process per call revenue strategic plans professional organizations spares usage company policy focus groups KASP reorder levels per call cost audits Budget forecasting requirements action plans processes Service Quality network problems customer-service standards Warranty claims Forecast personal networks customer service trends best practices C-SAT Variances Distribution Network safety stocks modulating demand corrective actions Warranty claims policy Change

a month ago

Quality Analyst (Voice)

Permanent Job

Navi Mumbai ,

Mumbai ,

India

0-2 years

Problem Solving Communication Skills Quality Audit Tools Sales Lead Generation Process Quality Call Audits Analytical Excel Reporting

a month ago

Top MNC BPO in Chandigarh is looking Candidates

Permanent Job , Jobs for Women

Chandigarh ,

Mohali

0-5 years

250000 - 350000 INR

Bpo Callcenter Voice Process International Call Center Call Center International Bpo Inbound Customer Service Domestic BPO Trainer Team Leader Quality Analyst Team Leading

a month ago

International BPO

Permanent Job

Noida ,

India

1-3 years

Negotiation Call Center outbound calls quality standards Productivity past due bills first call resolution communication

a month ago

Student Counsellor

Permanent Job

Udaipur ,

India

0-2 years

feedback and coaching compliance assessment Quality Improvement Documentation trend identification call monitoring Customer Experience Performance Analysis

a month ago

Quality Analyst (Sales)

Permanent Job

Bengaluru / Bangalore ,

India

2-3 years

customer service Multitask team environment adapt well to change auditing analytical internal calibration Listening Time Management Verbal Root Cause Analysis Sales Fast Paced priorities Written Interpersonal Communication D2C ratio call handling efficiency performance reports Quality Qc Tools quality analyst

a month ago

Director - Quality

Permanent Job

Gurugram ,

Gurgaon / Gurugram ,

India

0-2 years

Quality insights thought leader Influence Analytical Skills call recording Conflict Management FIS products Quality Tools financial services industry Stakeholder Management audits ratios Business Operations speech analytics business goals Analytical Skills financial analysis principles process improvement programs quality assessments Problem Solving QA space risk analyses transactional quality Stakeholder Management agile work environment objectives cross-functional teams Debugging

a month ago

Quality Analyst

Permanent Job

Bengaluru / Bangalore

3-8 years

200000 - 450000 INR

Voices Process Customer Service Call Centre BPO Voice Quality Analysis

a month ago

NOC Engineer

Permanent Job

Pune ,

India

1-3 years

Sansay RTDTMF Word analytical DTMF Sansay SBC pbx/hosted pbx Problem-solving PDD Technical Assistant Centre TAC Engineer Ss7 Cisco Unified Communications Manager CDRs Toll free issues ASR DID Acme/Oracle SBCs ACD Empirix Avaya Aura Contact Center Administration Fax issues Dead Air One Way Audio Team Player SIP Dialogic NGN codec mismatch Cisco Call Manager voice quality Outlook Windows Network Issues Excel Ccnp Voice Ccna Voice

a month ago

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Call Quality Jobs

Senior Quality Assurance Administrator

Senior Quality Assurance Administrator

Inbound Call center Manager

NOC Engineer

Customer Care Executive

Quality Analyst

Customer Support Executive (Tally Experience Required)

Quality Analyst

Md DNB General medicine consultant for Shivamoga Karnataka location

Quality Analyst

Lead Quality Audit

Senior Quality Assurance Administrator

Lead Consultant - PL/SQL developer

Lead Consultant - PL/SQL developer

Executive NOC Engineer

To Get Job in Contact Call for Interview

Lead - Service Planning

Quality Analyst (Voice)

Top MNC BPO in Chandigarh is looking Candidates

International BPO

Student Counsellor

Quality Analyst (Sales)

Director - Quality

Quality Analyst

NOC Engineer