Call Forwarding Jobs in Gurgaon Gurugram

Executives

Permanent Job

Noida ,

India

1-3 years

webchat Customer Experience Call Forwarding billing prioritizing customer needs schedule adherence self discipline grammatically and contextually correct Attention To Detail Typing Speed call escalations strong customer service focus Good Spoken English process transactions process excellence standards active listening skills ability to empathize with the customer desktop procedures Excellent Written And Verbal Communication Skills Industry Voice qca first call resolution Negotiation adaptable & flexible record claim adjusting technical information product specific knowledge Cce system generated letters call reporting / data logging phone / call master handling skills closing account company policies and procedures Basic Knowledge Of Computers investigate opening account smart metering verifying customer details excellent customer satisfaction action oriented Listening strong troubleshooting skills login procedures phone/ call master handling skills Metering short & effective statements case handling Attendance Patience ability to approach problems logically learning and decision making call opening and closing scripts Good Problem Solving Skills Sme keyboarding skills internal standard am Authentication Slas quality assurance Cea

7 days ago

Solution Engineer and Technical Lead

Permanent Job

Gurugram ,

Gurgaon / Gurugram ,

India

3-9 years

PGW MT call and call forwarding S8 SS7 call Flows E2E Telecom Architecture understanding Hlr GTPv2 Roamflow Ss7 Project Experience Sigtran Inbound and Outbound Roaming call flows Diameter call flows sh Roaming interfaces S6a Good Communication SGW Deployment Troubleshooting Interpersonal VNF SGSN Call and SMS CDR flows CS Call Flows Ggsn Ansible Scripting Mobile Network Security Verbal Basic IMS call flows LI Services Prepaid/Postpaid MO call Flows VAS nodes SIP Emergency Services CNF RMS/PNF Diameter Oracle Integration Shell Scripting Configuration Gtp PostgreSQL MySql Testing Hadoop Linux Cloudera Map

5 months ago

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Call Forwarding Jobs in Gurgaon Gurugram

Executives

Solution Engineer and Technical Lead