Astra Global Jobs

Workforce Management Analyst

Permanent Job

Noida ,

India

1-3 years

dialer administration campaign files upload communication campaign level monitoring real time decision-making skills L2 metrics Call Routing real time monitoring Services Ms Excel

5 months ago

Packet Sniffing Open source dialers Voice telephony Firmware up gradation Cisco Network Switches Active Directory Citrix Server Administration Change and Incident management policies SIP Vm malware protection software Network Equipment Sonicwall Firewall Network Architecture Ccnp Bash Scripting Patch Management Wireshark Ccna Tcpdump Firewalls Databases

5 months ago

Collections Executive

Permanent Job

Noida ,

India

1-6 years

Call Center Inbound Calls Communication Skills Collection Process Negotiation Skills Outbound Calls Customer Correspondence

5 months ago

Quality Analyst

Permanent Job

Noida ,

India

1-3 years

US Collection compliance guidelines Work Ethic Product Knowledge fast-paced environment Call Center judgment skills Interpersonal Skills process improvement multi-tasking system expertise call monitoring customer service call handling skills Communication Skills quality analyst

5 months ago

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Astra Global Jobs

Workforce Management Analyst

Senior Network Administrator

Collections Executive

Quality Analyst