Work From Home- Customer Support-Blended Process

Description

We are seeking a Work From Home Customer Support Representative for a 3-month contract position. The candidate should have 0-3 years of experience in customer support and a strong understanding of customer service practices. As a member of our team, you will be responsible for providing exceptional support to our customers via phone, email, and chat.

Responsibilities

• Provide excellent customer service to our customers via phone, email, and chat
• Assist customers with any issues or inquiries they may have
• Resolve customer complaints in a professional and timely manner
• Maintain accurate and detailed records of customer interactions
• Collaborate with team members to identify areas of improvement in customer service

Skills and Qualifications

• 0-3 years of experience in customer support
• Excellent communication skills, both written and verbal
• Ability to work independently and as part of a team
• Strong problem-solving skills and attention to detail
• Experience with customer service software and tools
• Ability to adapt to new technologies and software quickly