Wintel L4

Infrastructure Management:

• Lead the design, implementation, and management of Windows Server infrastructure, including Active Directory, DNS, DHCP, and Group Policy.
• Oversee the deployment, configuration, and maintenance of Windows servers (on-premises and cloud environments).
• Ensure high availability, disaster recovery, and backup strategies are in place and regularly tested.
• Monitor system performance, troubleshoot issues, and optimize the environment for efficiency.

Technical Leadership:

• Serve as the subject matter expert (SME) for Wintel technologies, providing guidance and support to junior engineers and other IT teams.
• Lead complex troubleshooting efforts for escalated issues, ensuring timely resolution.
• Collaborate with cross-functional teams to design and implement new solutions or upgrades to the existing infrastructure.

Project Management:

• Lead and manage Wintel infrastructure projects, ensuring they are completed on time, within scope, and within budget.
• Develop and maintain project plans, schedules, and status reports.
• Coordinate with stakeholders to gather requirements and ensure alignment with business objectives.

People Management:

• Manage a team of Wintel engineers, providing mentorship, training, and career development opportunities.
• Conduct performance evaluations, set objectives, and provide regular feedback.
• Foster a collaborative and inclusive team environment, promoting knowledge sharing and continuous learning.

Security and Compliance:

• Ensure all Windows Server environments comply with organizational security policies and industry regulations.
• Implement and maintain security controls, such as patch management, antivirus, and intrusion detection/prevention systems.
• Conduct regular security audits and risk assessments, addressing vulnerabilities promptly.

Continuous Improvement:

• Identify opportunities for automation and process improvements to enhance the efficiency of the Wintel infrastructure.
• Stay updated with the latest industry trends, tools, and technologies, recommending their adoption where beneficial.

Certifications:

• Microsoft Certified: Azure Administrator Associate
• Microsoft Certified: Windows Server Hybrid Administrator Associate
• ITIL Foundation or higher

Key Skills:

• Deep technical knowledge of Windows Server (2016/2019/2022), Active Directory, and related technologies.
• Strong understanding of networking concepts, including TCP/IP, DNS, DHCP, and VPN.
• Familiarity with virtualization technologies (e.g., VMware, Hyper-V).
• Excellent problem-solving and troubleshooting skills.
• Customer facing with zeal to learn new technologies and support customer effectively
• Strong communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders.
• Proactive, self-motivated, and able to work independently or as part of a team. Ability to manage technical team of Leads, Engineer, Conflict resolution
• Experience with automation tools (e.g., PowerShell, Ansible).
• Familiarity with cloud platforms (Azure, AWS) and hybrid environments.
• Experience in managing budgets and financial aspects of IT projects.