Workforce Manager Implementation Consultant
ADP is looking to hire an Implementation Consultant to join our Global Service Delivery organization. At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.
We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.
The Implementation Consultant is responsible for implementing/migrating Workforce Manager Time and Attendance Management system (Kronos Workforce Central, UKG solution Pro WFM/ Workforce Dimensions) for various enterprise customers. As an Implementation Consultant, you will be accountable and responsible for analyzing client business processes, document requirements, provide best practices, and configure the Workforce Management solution to meet client needs.
The successful candidate will be trained and utilize well defined implementation/migration processes; tools and techniques to meet implementation milestones and targeted completion dates. This individual will work in a collaborative team environment and cultivate relationships with Implementation/Migration Project Managers and customer subject matter experts. The Implementation Consultant must be a team player, consultative, and passionate about delivering a great implementation/migration experience, ensuring successful outcomes for our clients.
We are hiring for several specialized teams that will focus on systems setup and configuration, data integration, report analysis and development, quality assurance testing, and automation script writing.
Responsibilities:
- Consult and implement Workforce Management solutions for our enterprise customers following our prescribed Implementation/Migration methodology.
- Facilitate Business Blueprint/Discovery workshops to identify and document client requirements and demonstrate the solution capabilities to inform design decisions.
- Configure the Workforce management solution and lead solution overview sessions.
- Maintain high level of enterprise competence while supporting multiple customer projects, answering complex questions on functionality and usage of product.
- Assist clients with planning and executing appropriate testing activities to validate the proposed solution in preparation for go-live.
- Support the development of other consultants around you and work as part of a cohesive and efficient team.
- Collaborate with clients to understand their business requirements and configure the ADP Workforce Manager / UKG Workforce Dimensions solution accordingly.
- Work closely with clients to configure the ADP Workforce Manager / UKG Workforce Dimensions system to align with their specific business processes and policies.
- Provide expertise in customizing the solution to meet unique client requirements.
- Utilize Navigator for configuration, understanding labor levels, and business structures.
- Implement data integration solutions - Inbound and Outbound Interfaces using ETL (Extract, Transform, Load) tool such as Dell Boomi and UKG (Kronos) Workforce Integration Manager (WIM).
- Act as a Report Analyst covering Dataviews, Reporting Studio, Report Designer, data structures, mapping, filtering, and decision criteria including report writing, joining, retrieving, and understanding Database (RDBMS) concepts.
- Manage clock support activities, including device management and firmware updates.
- Conduct scenario-based testing to validate input and output.
- Specialize in quality assurance and testing methodology.
- Create and optimize testing processes, maintain a script library, perform regression testing, and impact analysis.
Basic Qualifications:
- Bachelor's degree in computer science, information technology, business administration.
- Minimum 2+ years of experience in implementation/support/migration covering one or more leading software solutions such as Kronos Workforce Central, Kronos Workforce Ready, UKG Workforce Dimensions, Novatime, ADP eTIME, Infor WFM, ADP ezLabor, WorkforceNow, Dayforce, Nettime Solutions, ePay Celayix.
Preferred Qualifications:
- Consulting or client implementation experience in a technical environment, preferably in the HCM, Workforce Management industry.
- Hands-on experience on UKG-Workforce Central/Ready/Dimensions product, including Timesheet Data, Pay Calculations, Person and Functionality access, Labor Levels, Business Structure, Tiles and Data views, Time & Attendance, Accruals, Analytics, Reporting and Activities, Scheduling & Advanced Scheduling and Dell Boomi.
- Broad knowledge of labor-management, HR/Payroll, ERP, or similar domain product/systems.
- Excellent communication and interpersonal skills.
- Excellent in Problem-solving and troubleshooting capabilities.
- Strong project management skills and ability to manage multiple projects/tasks with minimal direction.
- Preferred certification as a Boomi Associate/Professional track or Power Automate.
- Good Understanding on reporting platforms such SSRS, Tableau, Power BI for data analysis, data manipulation, and data visualization
