Description
We are looking for candidates with 0-1 years of experience in voice process to join our team. The ideal candidate should be fluent in Kannada, Telugu, or Malayalam and have excellent communication skills.
Responsibilities
- Answering and making phone calls to customers in Kannada, Telugu, or Malayalam
- Providing excellent customer service and resolving customer complaints
- Maintaining accurate records of customer interactions and transactions
- Working with team members to ensure customer satisfaction
- Meeting performance metrics such as call quality, adherence, and customer satisfaction
Skills and Qualifications
- Fluency in Kannada, Telugu, or Malayalam
- Excellent communication skills in English and the respective language
- 0-1 years of experience in voice process
- Ability to work in a fast-paced environment
- Good problem-solving skills
- Basic computer skills
- Excellent customer service skills
- Ability to work in a team
