Walk-in Drive at IEnergizer for Team Leader Operations ll Pune

Job Title : Team Leader Operation

Required No : 4

CTC : 35K

Location : Pune

Note : Gujarathi is a mandatory language to apply for this job

Job description :

• Minimum 3years of work experience in a relevant Contact center voice process. Should have worked in international/premium contact background
• Minimum 1years experience as a Team leader in voice program
• Good command over English,Gujarati & hindi
• Thorough understanding of operations metric, people practices (score calculation, parameters, ratings, attrition
• Customer service oriented. Should have prior knowledge of customer care processes and techniques. Proficient in MS Office Excel, Word and PowerPoint and possess knowledge of Green Belt, Lean, Scheduling etc.

Interview Venue :

Address: IEnergizer IT Services Pvt LTD

Weikifield IT Citi Infopark

Sakore Nagar, Viman Nagar

Pune - 411014

Floor - UpperGroundFloor

Date - 7 days in week

Timining : 9:30am5pm