Job Title : Team Leader Operation
Required No : 4
CTC : 35K
Location : Noida / Delhi
Note : Guajarati is a mandatory language to apply for this job
Job description :
- Minimum 3years of work experience in a relevant Contact center voice process. Should have worked in international/premium contact background
- Minimum 1years experience as a Team leader in voice program
- Good command over English,Gujarati & hindi
- Thorough understanding of operations metric, people practices (score calculation, parameters, ratings, attrition
- Customer service oriented. Should have prior knowledge of customer care processes and techniques. Proficient in MS Office Excel, Word and PowerPoint and possess knowledge of Green Belt, Lean, Scheduling etc.
Interview Venue :
Address : A-37, Block A, Sector 60, Noida, Uttar Pradesh 201301
Date - 7 days in week
Timing : 9:30am5pm
