Interview Details:
Date: 22nd Nov, 2024
Time: 11.30 AM - 1.30 PM
Venue:WTW Global Delivery and Solutions India Private Limited
Plant No. 6, Godrej & Boyce Mfg. Co. compound, Pirojshanagar, L.B.S Marg, Vikhroli (West)
Shift timing: Day (1:30pm 10:30pm)
Experience: 0 to 2 Years of experience
Role Objective: To notify the insurer regarding claims reported by the client and follow up with the insurer regarding acknowledgement of claims notified
Principal Duties/Responsibilities:
- Notify Claims to the insurer on behalf of the Client
- Maintaining and updating the centralized inbox and tracking database regularly
- Liaising with team members and US peers to ensure all aspects of Claims are addressed
- Extreme focus on quality with the understanding of financial implications
- Ensuring Claims operational reports are reviewed daily and followed up with Carriers
- Escalate errors and breaches to the Lead
- Work as per compliance requirements of the organization
- Revert to emails in a professional manner
- Active participation in all interactions (Team huddles, Stakeholder discussions, etc.)
Preferred candidate profile Required Qualifications, Skills, Knowledge, and Experience
Qualifications:
- Excellent command over written and spoken English
- Attention to detail, quality and accuracy
- Ability to prioritise and organise tasks, work within stiff timelines
- Ability to learn new processes and systems
- Flexible and adaptable to changing demands
- Ability to work under pressure and meet tight deadlines
- Should be a quick learner and team player
- Ability to work independently and as part of a team
- Extreme competence in comprehension
- Insurance experience preferred
- Minimum Bachelors degree required (Open to all str